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Residence Inn Jobs in Massachusetts (NOW HIRING)

Residence Inn Franklin

Breakfast Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the ...

Crestline Hotels and Resorts

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

Highgate Hotels

Room Attendant - Weekends

Franklin, MA

$14.25 - $17.75/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

Highgate Hotels

Room Attendant

West Springfield, MA

$14 - $17.50/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

Crestline Hotels & Resorts

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

Crestline Hotels and Resorts

Front Desk Agent

Westford, MA

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

Hotel Spero

FRONT DESK AGENT

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

Westin Virginia Beach Town Center

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

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All JobsResidence Inn JobsResidence Inn Jobs in Massachusetts

Residence Inn information

See Massachusetts salary details

$11

$25

$33

How much do residence inn jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for residence inn in Massachusetts is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $30.72 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Massachusetts?

For Residence Inn jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Massachusetts look for?

The top searched job categories for Residence Inn jobs in Massachusetts are:

What cities in Massachusetts are hiring for Residence Inn jobs?

Cities in Massachusetts with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Massachusetts as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,286 per year, or $25.1 per hour.

Breakfast Attendant

Residence Inn Boston Westford

Westford, MA • On-site

$19 - $21/hr

Full-time

Re-posted 7 days ago

Job description

Are you an early riser? Are you an outgoing person?
If so, we have a position for you as our Part-Time Breakfast Attendant at Residence Inn Boston Westford!
Starting Wages: $19.00 to $21.00 per hour!!
Overview:
The Breakfast Attendant sets up the dining area for daily meals. Ensures side work is complete prior to meal service and prior to leaving for the day. Prepares deli items, salad bar, and other items as designated by supervisor, following approved recipes. Ensures food is of proper quality. Maintains cleanliness and sanitation of all work surface areas, food service areas, coolers, tables, counters, chairs, and floor. Follows the 'clean as you always go" policy. Monitors associate food use and tallies meals consumed.
Potential Career Paths:
F&B Supervisor - F&B Manager - Director of Food and Beverage-Director of Operations - General Manager - VP of Food & Beverage
Key Duties & Responsibilities:
  • Maintain complete knowledge of a) Hours of operation and proper table set -ups for the dining area. b) Expected number of meals to be served. c) Safety and sanitation requirements. d) Proper storage procedures. Complete opening duties as assigned: a) Check quality and amount of all breakfast stock and supplies using checklist. b) Requisition necessary supplies according to standard. c) Transport supplies and equipment to the dining area. d) Prepare and set up all condiments and non-alcoholic beverages. e) Stock designated supply of silverware, glassware, chinaware, utensils, tools, and other equipment for service. f) Inspect cleanliness and condition of tables and service areas; rectify any deficiencies. g) Set tables. h) Set up and prepare the service line/areas. i)
  • Ensure that all equipment is in working order and clean; rectify any deficiencies and report maintenance problems to the manager or purchaser. Receive food from Kitchen and place in designated holding areas at specified temperatures.
  • Defrost food, clean, and prepare produce as assigned.
  • Maintain supply levels of stock, food, and non-alcoholic beverages to designated amounts throughout scheduled hours of operation.
  • Monitor and maintain the quality of all food and cleanliness on service lines.
  • Anticipate usage levels and report food replenishment needs to the Kitchen on a timely basis.
  • Obtain replacements for 86'd items as directed by the Kitchen.
  • Greet and serve meals to hotel employees.
  • Remove soiled trays and wares from the dining tables and separate items at breakdown station.
  • Wipe dining tables clean and replenish tabletop condiments throughout the shift.
  • Clean up spills immediately.
  • Breakdown all goods.
  • Return unused food to designated areas and store.
  • Clean and sanitize service lines, beverage dispensing equipment and other equipment, following procedures.
  • Restock stations for next meal period.
  • Complete closing side duties as assigned.
  • Clean and organize supply/storage closets.
  • Report any equipment damages, safety hazards, maintenance problems and personnel problems to the Manager.
  • Legibly document pertinent information in the logbook.
  • Sweep and mop the floor.

Education and Experience:
  • Must have good understanding of the English language.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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