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Residence Inn Jobs in Georgia (NOW HIRING)

Residence Inn Atlanta Downtown

Front Desk Agent

Atlanta, GA

$13.75 - $17.25/hr

... Residence Inn Atlanta Downtown 134 Peachtree St., NWAtlanta, GA 30303Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check ...

Residence Inn Atlanta Downtown

Engineer 1

Atlanta, GA · On-site

... Location Residence Inn Atlanta Downtown 134 Peachtree St., NWAtlanta, GA 30303Overview The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible ...

Highgate Hotels

Front Desk Agent

Atlanta, GA

$13.75 - $17.25/hr

Front Desk Agent Requisition ID 2025-73139 Category Front Office Operations Job Location US-GA-Atlanta Property Residence Inn Atlanta Downtown Compensation Type Hourly Highgate Hotels Highgate is a ...

Residence Inn Atlanta Downtown

Front Desk Agent

Atlanta, GA

$13.75 - $17.25/hr

... Residence Inn Atlanta Downtown 134 Peachtree St., NWAtlanta, GA 30303Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check ...

Residence Inn Atlanta Downtown

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

... Residence Inn Atlanta Downtown 134 Peachtree St., NW Atlanta, GA 30303 Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during ...

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How much do residence inn jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for residence inn in Georgia is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Georgia? For Residence Inn jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Georgia look for? The top searched job categories for Residence Inn jobs in Georgia are:
What cities in Georgia are hiring for Residence Inn jobs? Cities in Georgia with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Georgia as of June 2026, with employment types broken down into 55% Full Time, 38% Part Time, and 7% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $40,425 per year, or $19.4 per hour.

Senior Sales & Service Manager

Courtyard Richmond Hill and Residence Inn Richmond Hill

Richmond Hill, GA • On-site

Full-time

Posted 12 days ago

Job description

Compensation Type
Yearly
Kessler Hotels
Kessler Hospitality's portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties in Alabama, Colorado, Georgia, Florida, North Carolina or South Carolina, each hotel's exquisite art, music, and cultural influences are deliberately approachable. Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah's entertainment destination, and an elite ski lodge. Kessler Hospitality was the founding member of the Marriott Autograph Collection, introduced with seven Autograph Collection branded hotels. Each property is a bold, original hotel carefully created with style and the individualist traveler in mind.
Location
Located in Richmond Hill, Georgia, this 200-room dual-branded hotel will feature a Courtyard by Marriott and Residence Inn by Marriott inspired by the legacy of Henry Ford, who once owned more than 85,000 acres in Bryan Country and helped shape the Richmond Hill community. The hotel will celebrate the nostalgia of American automobile travel through curated art, artifacts, and vintage vehicles displayed throughout the property, highlighted by a signature 1966 Ford Mustang Fastback located at the entrance. Set to open in late 2026, the hotel is designed to bring Kessler's signature blend of elevated design, artistic inspiration, and best-in-class Southern hospitality to one of Georgia's fastest-growing communities.
Overview
Kessler Hospitality is hiring a Senior Sales & Servicing Manager at our dual-branded Courtyard & Residence Inn by Marriott in Richmond Hill, Georgia opening late 2026.This 200-room property, inspired by the nostalgia of the American road trip, will blend automotive design, local art, and elevated Southern hospitality. The Sales Manager is responsible for soliciting, contracting, and servicing accounts to generate group and transient business that positively impacts hotel revenues. This role manages client relationships from inquiry through on-site execution, conducts proactive sales and prospecting activities, and collaborates with internal departments to ensure successful delivery of contracted business.
Responsibilities
  • Attend daily Highgate Hotel Business Review (HHBR) meeting.
  • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
  • Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies.
  • Meet or exceed set goals.
  • Operate the Sales Department within established sales expense budget.
  • Participate in required coverage as scheduled.
  • Initiate and follow up on leads.
  • Maintain and participate in an active sales solicitation program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections.
  • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
  • Assist in the preparation of required reports in a timely manner.
  • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
  • Use your property's sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
  • Meet and greet onsite contacts.
  • Develop networking opportunities through active participation in community and professional associations, activities and events.
  • Review meeting planner evaluations with the General Manager to ensure that issues receive follow-up.
  • Entertain clients.
  • Sell and service assigned group business from initial inquiry through on-site execution, serving as the primary point of contact for the client throughout the lifecycle of the booking.
  • Coordinate and communicate group details, changes, and client expectations with internal departments to ensure accurate planning, alignment, and successful execution of group programs.
  • Maintain accurate, organized, and up-to-date account, activity, and group booking records within the property's sales management system to support reporting, servicing, and operational needs.
  • Manage assigned corporate transient accounts, including rate solicitation, production monitoring, and participation in the Marriott RFP (MarRFP) process.

Qualifications
  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Must be skilled in Windows, Company approved spreadsheets and word processing.
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

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