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Reservations Jobs in Ohio (NOW HIRING)

Reservations Agent

Cleveland, OH · On-site

$15.50 - $19.25/hr

About Us At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for ...

Reservationist

OH · On-site

$14 - $17.50/hr

Securing necessary deposits for reservations * Knowledgeable of all US Hotel properties and their amenities. * Accurately determines guests needs by listening effectively and working with them

Reservationist

Kimbolton, OH

$14 - $17.50/hr

Securing necessary deposits for reservations * Knowledgeable of all US Hotel properties and their amenities. * Accurately determines guests needs by listening effectively and working with them

Reservationist

Kimbolton, OH · On-site

$14 - $17.50/hr

Securing necessary deposits for reservations * Knowledgeable of all US Hotel properties and their amenities. * Accurately determines guests needs by listening effectively and working with them

Reservationist

Kimbolton, OH

$14 - $17.50/hr

Securing necessary deposits for reservations * Knowledgeable of all US Hotel properties and their amenities. * Accurately determines guests needs by listening effectively and working with them

Reservationist

Kimbolton, OH · On-site

$14 - $17.50/hr

Securing necessary deposits for reservations * Knowledgeable of all US Hotel properties and their amenities. * Accurately determines guests needs by listening effectively and working with them

Reservationist

Kimbolton, OH

$14 - $17.50/hr

Securing necessary deposits for reservations * Knowledgeable of all US Hotel properties and their amenities. * Accurately determines guests needs by listening effectively and working with them

Reservation Manager-1

Columbus, OH · On-site

$15 - $17/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Reservation Manager

Cleveland, OH · On-site

$15 - $17/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Showing results 21-40

Reservations information

See Ohio salary details

$11

$18

$27

How much do reservations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for reservations in Ohio is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the most commonly searched types of Reservations jobs in Ohio? The most popular types of Reservations jobs in Ohio are:
What cities in Ohio are hiring for Reservations jobs? Cities in Ohio with the most Reservations job openings:
Infographic showing various Reservations job openings in Ohio as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $37,752 per year, or $18.1 per hour.

Reservations Agent

IHG Hotels & Resorts

Cleveland, OH • On-site

$15.50 - $19.25/hr

Other

Re-posted yesterday


IHG rating

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

74th of 108 rated hotels


Job description

About Us
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US