ZipRecruiter

Log In

1

Reservations Manager Jobs in Ridgefield, WA (NOW HIRING)

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Carson Hot Springs

Front Desk Clerk

Carson, WA · On-site

$20/hr

... managed hotels across the country. Carson Hot Springs is an equal-opportunity employer. Responsibilities include: * Answer telephones to respond to guest questions and take reservations; enter ...

Hearth & Vine

Host

Portland, OR

$16.30 - $18/hr

The Host will manage reservations, oversee the seating process, and contribute to the overall efficiency and success of the restaurant. Responsibilities: * Create a positive and inviting atmosphere ...

Carson Hot Springs

Front Desk Clerk

Carson, WA · On-site

$20/hr

... managed hotels across the country. Carson Hot Springs is an equal-opportunity employer. Responsibilities include: * Answer telephones to respond to guest questions and take reservations; enter ...

PLACE

Residential Luxury Specialist

Hillsboro, OR · On-site

$75K - $100K/yr

As a Luxury Real Estate Specialist, you'll manage the full transaction process, cultivate long-term relationships, and provide knowledgeable guidance to buyers and sellers at every stage.

previous pagenext page

Showing results 21-40

All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Ridgefield, WA

Reservations Manager information

See Ridgefield, WA salary details

$30.8K

$63.4K

$115.7K

How much do reservations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for reservations manager in Ridgefield, WA is $63,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $74,300.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What cities near Ridgefield, WA are hiring for Reservations Manager jobs?

Cities near Ridgefield, WA with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Ridgefield, WA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,425 per year, or $30.5 per hour.

Hotel Guest Service Agent/Home2Suites - Hillsboro Oregon

Kalyan Hospitality

Hillsboro, OR • On-site

$21/hr

Full-time

Posted 22 days ago

Job description

About Company:

Our Vision


Our vision is to become the premier hotel development company with a concentration in Washington, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.



Our Mission


Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.



About the Role:

The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk operations, including check-in and check-out procedures, handling reservations, and addressing guest inquiries with professionalism and efficiency. The role requires a proactive approach to problem resolution, ensuring that any guest concerns are promptly and effectively managed to maintain high satisfaction levels. Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is essential in creating a welcoming atmosphere that encourages repeat visits and positive reviews.

Minimum Qualifications:

  • Previous experience in a customer service role, preferably but not required in the hospitality industry.
  • Basic math skills for billing and handling foreign currency.
  • Ability to communicate clearly and professionally in English.

Preferred Qualifications:

  • Experience working in a hotel or similar hospitality environment.
  • Multilingual abilities to assist a diverse guest population.
  • Familiarity with additional phone systems and advanced billing software.
  • Physical ability to lift and bend as required for luggage handling.

Responsibilities:

  • Greet and welcome guests upon arrival, providing a warm and professional first impression.
  • Manage check-in and check-out procedures efficiently using hotel reservation and billing systems.
  • Handle guest inquiries, requests, and complaints promptly, ensuring effective problem resolution.
  • Process payments, including handling foreign currency transactions accurately and securely.
  • Coordinate with housekeeping and room service teams to fulfill guest needs and maintain room readiness.
  • Maintain accurate records of guest information and reservations using phone and computer systems.
  • Assist guests with special requests and provide information about hotel services and local attractions.
  • Lift and bend as necessary to manage luggage and assist guests with their belongings.

Skills:

The required skills such as front desk management, hotel reservations, and billing are utilized daily to ensure smooth guest check-in and check-out processes. Customer service and problem resolution skills are critical for addressing guest concerns promptly and maintaining satisfaction. Proficiency with phone systems and handling foreign currency enables effective communication and accurate financial transactions. The ability to lift and bend supports physical tasks like assisting guests with luggage and room service coordination. Preferred skills, including multilingual communication and advanced software knowledge, enhance the ability to serve a diverse clientele and streamline operational efficiency.