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Reservations Manager Jobs in Mobile, AL (NOW HIRING)

EconoLodge

Front Desk - Guest Service Agent

Foley, AL · On-site

$12.25 - $15.50/hr

Takes same day reservations. * and future reservations when necessary. Knows cancellation ... Manages and resolves all guest complaints in a professional and courteous manner. * Processes guest ...

Hilton Garden Inn Mobile West

Night Auditor

Mobile, AL · On-site

$15 - $19.75/hr

Assists in pre-registration and blocking of rooms for reservations. * Thoroughly understands and ... Reports any unusual occurrences or request to the manager or assistant manager * Knows all safety ...

Brett/Robinson

Guest Care Manager

Orange Beach, AL · On-site

Proficient in computer systems used for reservations, reporting, and operational management software. * Highly detail-oriented with strong organizational skills, and ability to multitask in a fast ...

Springhill Suites Mobile West

Night Auditor

Mobile, AL · On-site

$15 - $19.75/hr

Assists in pre-registration and blocking of rooms for reservations. * Thoroughly understands and ... Reports any unusual occurrences or request to the manager or assistant manager * Knows all safety ...

Hilton Garden Inn Mobile West

Night Auditor

Mobile, AL · On-site

$15 - $19.75/hr

Assists in pre-registration and blocking of rooms for reservations. * Thoroughly understands and ... Reports any unusual occurrences or request to the manager or assistant manager * Knows all safety ...

Springhill Suites Mobile West

Night Auditor

Mobile, AL · On-site

$15 - $19.75/hr

Assists in pre-registration and blocking of rooms for reservations. * Thoroughly understands and ... Reports any unusual occurrences or request to the manager or assistant manager * Knows all safety ...

Brett/Robinson

Reservationist

Gulf Shores, AL · On-site

$14.50 - $19/hr

Manage incoming reservation requests via phone, email, and online platforms. * Process reservations accurately and in a timely manner using our reservation system. * Provide personalized assistance ...

Springhill Suites Mobile West

Night Auditor

Mobile, AL · On-site

$15 - $19.75/hr

Possesses a working knowledge of the reservations department. Takes same day reservations and ... Reports any unusual occurrences or request to the manager or assistant manager Knows all safety and ...

Valor Hospitality Partners

Front Desk

Lucedale, MS · On-site

$12 - $15.25/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

Valor Hospitality Partners

Front Desk

Lucedale, MS · On-site

$12 - $15.25/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

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Showing results 21-40

All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Mobile, AL

Reservations Manager information

See Mobile, AL salary details

$28.8K

$59.3K

$108.2K

How much do reservations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for reservations manager in Mobile, AL is $59,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What job categories do people searching Reservations Manager jobs in Mobile, AL look for?

The top searched job categories for Reservations Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Reservations Manager jobs?

Cities near Mobile, AL with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,128 per year, or $23.6 per hour.

Front Desk - Guest Service Agent

EconoLodge

Foley, AL • On-site

$12.25 - $15.50/hr

Full-time

Re-posted 15 days ago

Job description

Job Title: Guest Service Agent
Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
Job Duties:
  • Maintains an inventory of vacancies, reservations and room assignments.
  • Possesses a working knowledge of the reservations department. Takes same day reservations.
  • and future reservations when necessary. Knows cancellation procedures.
  • Knows room locations, types of rooms available, and room rates.
  • Registers arriving guests and assigns rooms.
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  • Coordinates guest room maintenance work with the engineering and maintenance division.
  • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows daily activities and meetings taking place in the hotel.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Manages and resolves all guest complaints in a professional and courteous manner.
  • Processes guest check-outs and handles monetary transactions.
  • Maintains customers' privacy.
  • Maintains a high level of professional appearance and demeanor.
  • Performs other duties as assigned.

Qualifications:
  • High school diploma or equivalent.
  • Previous hotel-related experience preferred.
  • Ability to communicate with public, hotel staff, and management in a professional manner.
  • Knowledge of surrounding areas and local events.
  • Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
  • Ability to learn safety, emergency, and accident prevention policies and procedures.
  • Skilled in the use of front office equipment.
  • Knowledge of proper telephone etiquette.
  • Ability to work a flexible schedule, including weekends and holidays.

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