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Reservations Manager Jobs in Elgin, IL (NOW HIRING)

Saltwater Coastal Grill

Floor Manager

Rosemont, IL · On-site

Working with the hosting staff to keep track of reservations to maximize throughout * Ensure guests seating requests are honored & that reservations are sat promptly * Running food and interacting ...

PetSmart

PetsHotel Manager

Vernon Hills, IL

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Vernon Hills, IL

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Vernon Hills, IL · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Vernon Hills, IL · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Vernon Hills, IL · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Vernon Hills, IL

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart Careers

PetsHotel Manager

Vernon Hills, IL

$18.07 - $31.79/hr

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Vernon Hills, IL · On-site

$18.07 - $31.79/hr

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart Careers

PetsHotel Manager

Vernon Hills, IL

$18.07 - $31.79/hr

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

Aerogen Ltd

Office Manager, North America

Chicago, IL · On-site

... reservations, materials, and on-site logistics. • Serve as a key point of contact for internal teams, external vendors, consultants, and business partners for office management activities. Office ...

Aerogen

Office Manager, North America

Chicago, IL · On-site

... reservations, materials, and on-site logistics. • Serve as a key point of contact for internal teams, external vendors, consultants, and business partners for office management activities. Office ...

powercon

Onboarding Specialist

Chicago, IL · On-site

$60K - $80K/yr

... hotel reservations. * Manage external job postings. * Serve as badging back-up for Power's Aviation Group and Healthcare-related projects. * Uphold the highest level of professionalism and ...

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Showing results 21-40

All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Elgin, IL

Reservations Manager information

See Elgin, IL salary details

$28.7K

$59.1K

$107.7K

How much do reservations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for reservations manager in Elgin, IL is $59,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $69,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What cities near Elgin, IL are hiring for Reservations Manager jobs?

Cities near Elgin, IL with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,087 per year, or $28.4 per hour.

Reservation Support Specialist | Remote

Destination Careers

Chicago, IL • Remote

$50K - $70K/yr

Full-time

Re-posted 10 days ago

Job description

Job Overview:
We are seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment.
This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting.
 
Key Responsibilities:
Assist with reservation and scheduling requests submitted by clients
Support booking coordination across various service categories, including accommodations and related services
Maintain accurate client records and reservation details in internal systems
Communicate professionally with clients via email, phone, or messaging platforms
Provide general customer service support and follow established processes
Review confirmations and documentation for accuracy and completeness
Collaborate with internal teams to ensure a smooth client experience
 
Qualifications:
Strong written and verbal communication skills
Excellent attention to detail and organizational abilities
Comfortable using online systems, email, and basic digital tools
Ability to manage multiple tasks while meeting deadlines
Customer service or administrative support experience preferred
Reliable internet access and ability to work remotely
 
Work Environment:
Fully remote position
Flexible scheduling options may be available
Supportive, structured team environment
$50,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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