Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction * Maintain and enhance the wine program, including wine list curation, cellar management ...
New
Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction * Maintain and enhance the wine program, including wine list curation, cellar management ...
New
Restaurant Manager
Morris, CT · On-site
Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction * Maintain and enhance the wine program, including wine list curation, cellar management ...
Restaurant Manager
Morris, CT · On-site
Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction * Maintain and enhance the wine program, including wine list curation, cellar management ...
Front Desk Agent
Groton, CT · On-site
$17 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Front Desk Agent
Groton, CT · On-site
$17 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Front Desk Agent
Groton, CT · On-site
$14.25 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Front Desk Agent
Groton, CT · On-site
$14.25 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Restaurant Manager
Morris, CT · On-site
Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction * Maintain and enhance the wine program, including wine list curation, cellar management ...
Quick apply
Restaurant Manager
Morris, CT · On-site
Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction * Maintain and enhance the wine program, including wine list curation, cellar management ...
Front Desk Agent
Groton, CT · On-site
$17 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Quick apply
Front Desk Agent
Groton, CT · On-site
$17 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Front Desk Agent
Groton, CT · On-site
$14.25 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Front Desk Agent
Groton, CT · On-site
$14.25 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Front Desk Agent
Groton, CT · On-site
$14.25 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Front Desk Agent
Groton, CT · On-site
$14.25 - $18/hr
Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the ...
Bistro Restaurant Manager
Portland, CT · On-site
$70K - $81K/yr
Manage reservations, seating plans, table availability, guest pacing and dining-room capacity. * Monitor wait times and service pace and adjust seating strategies throughout the day to prevent ...
New
Quick apply
Bistro Restaurant Manager
Portland, CT · On-site
$70K - $81K/yr
Manage reservations, seating plans, table availability, guest pacing and dining-room capacity. * Monitor wait times and service pace and adjust seating strategies throughout the day to prevent ...
New
VIP Host - Novelle
Uncasville, CT · On-site
Makes reservations via the Nightpro and Open Table systems * Coordinates all guest seating in ... Communicates effectively with sales and catering management regarding large party inquiries
VIP Host - Novelle
Uncasville, CT · On-site
Makes reservations via the Nightpro and Open Table systems * Coordinates all guest seating in ... Communicates effectively with sales and catering management regarding large party inquiries
Restaurant Manager
Fairfield, CT · On-site
$1.2K - $1.5K/wk
Oversee reservations, seating flow, and wait-time management during peak periods. Team Leadership: * Recruit, hire, train, and schedule front-of-house and kitchen staff. * Coach and develop team ...
Quick apply
Restaurant Manager
Fairfield, CT · On-site
$1.2K - $1.5K/wk
Oversee reservations, seating flow, and wait-time management during peak periods. Team Leadership: * Recruit, hire, train, and schedule front-of-house and kitchen staff. * Coach and develop team ...
Guest Assistant
Morris, CT · On-site
$18/hr
Manage hotel reservations and guest inquiries * Perform guest check-in and check-out procedures efficiently and accurately * Assist guests with arranging activities, dining reservations ...
New
Guest Assistant
Morris, CT · On-site
$18/hr
Manage hotel reservations and guest inquiries * Perform guest check-in and check-out procedures efficiently and accurately * Assist guests with arranging activities, dining reservations ...
New
Conference Services Manager
Groton, CT · On-site
Conference Services Manager Oversee operation of the Conference Services Department overseeing ... Communicate with sales, front office and reservations in order to coordinate and monitor guest room ...
Conference Services Manager
Groton, CT · On-site
Conference Services Manager Oversee operation of the Conference Services Department overseeing ... Communicate with sales, front office and reservations in order to coordinate and monitor guest room ...
Terrain Cafe | Westport | Host
Westport, CT · On-site
$16 - $20/hr
You'll help manage reservations, waitlists, and guest preferences while contributing to a smooth and memorable dining atmosphere. Role Responsibilities Guest Experience * Greet and seat guests with ...
Terrain Cafe | Westport | Host
Westport, CT · On-site
$16 - $20/hr
You'll help manage reservations, waitlists, and guest preferences while contributing to a smooth and memorable dining atmosphere. Role Responsibilities Guest Experience * Greet and seat guests with ...
Terrain Cafe | Westport | Host
Westport, CT · On-site
$16 - $20/hr
You'll help manage reservations, waitlists, and guest preferences while contributing to a smooth and memorable dining atmosphere. Role Responsibilities Guest Experience * Greet and seat guests with ...
Terrain Cafe | Westport | Host
Westport, CT · On-site
$16 - $20/hr
You'll help manage reservations, waitlists, and guest preferences while contributing to a smooth and memorable dining atmosphere. Role Responsibilities Guest Experience * Greet and seat guests with ...
Be Seen First
Front Desk Agent
Uncasville, CT · On-site
$13.75 - $17.50/hr
The Front Desk Agent manages reservations, handles guest check-ins and check-outs, resolves complaints, and provides excellent customer service to create a positive first impression. Responsibilities
Quick apply
Be Seen First
Front Desk Agent
Uncasville, CT · On-site
$13.75 - $17.50/hr
The Front Desk Agent manages reservations, handles guest check-ins and check-outs, resolves complaints, and provides excellent customer service to create a positive first impression. Responsibilities
Process all guest check-ins by confirming reservations in computer system, verifying guest identity ... Report accidents, injuries, and unsafe work conditions to manager; complete safety training and ...
Process all guest check-ins by confirming reservations in computer system, verifying guest identity ... Report accidents, injuries, and unsafe work conditions to manager; complete safety training and ...
Operations Supervisor
Norwalk, CT · On-site
Process all guest check-ins by confirming reservations in computer system, verifying guest identity ... Report accidents, injuries, and unsafe work conditions to manager; complete safety training and ...
Operations Supervisor
Norwalk, CT · On-site
Process all guest check-ins by confirming reservations in computer system, verifying guest identity ... Report accidents, injuries, and unsafe work conditions to manager; complete safety training and ...
Assistant to the Director
Hartford, CT · On-site
$50K - $55K/yr
Effectively coordinates the Director's calendar and communications, managing deadlines and ... Prepares the Director's detailed travel plans, including flights, hotel reservations, conference ...
Quick apply
Assistant to the Director
Hartford, CT · On-site
$50K - $55K/yr
Effectively coordinates the Director's calendar and communications, managing deadlines and ... Prepares the Director's detailed travel plans, including flights, hotel reservations, conference ...
Night Audit
$15.25 - $20.50/hr
... management and performing guest serviceagent duties as required, including check-in, check-out, switchboard operationand reservations. Responsibilities * Must be able to work with and ...
Night Audit
$15.25 - $20.50/hr
... management and performing guest serviceagent duties as required, including check-in, check-out, switchboard operationand reservations. Responsibilities * Must be able to work with and ...
Reservations Manager information
See Connecticut salary details
$27.6K - $34.5K
14% of jobs
$39.5K is the 25th percentile. Wages below this are outliers.
$34.5K - $41.4K
16% of jobs
$41.4K - $48.3K
18% of jobs
The median wage is $49.7K / yr.
$48.3K - $55.3K
14% of jobs
$55.3K - $62.2K
11% of jobs
$64.2K is the 75th percentile. Wages above this are outliers.
$62.2K - $69.1K
12% of jobs
$69.1K - $76K
6% of jobs
$76K - $82.9K
6% of jobs
$82.9K - $89.9K
2% of jobs
$89.9K - $96.8K
1% of jobs
$96.8K - $103.7K
1% of jobs
$27.6K
$56.9K
$103.7K
How much do reservations manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for reservations manager in Connecticut is $56,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $66,600.00 per year, depending on experience, location, and employer.
What does a reservations manager do?
A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.
What does a reservations manager do?
A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.
What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?
To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.
What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?
As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
What is the difference between Reservations Manager vs Front Desk Agent?
| Reservations Manager | Front Desk Agent |
|---|---|
| Oversees reservation operations, manages booking systems, and coordinates with other departments. | Greets guests, handles check-ins/outs, and provides customer service at the front desk. |
The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.
How do you become a reservations manager?
To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.
How much do reservations managers make in the US?
Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs
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For Reservations Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Reservations Manager jobs in Connecticut look for?
The top searched job categories for Reservations Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Reservations Manager jobs?
Cities in Connecticut with the most Reservations Manager job openings:
Full-time
Posted 3 days ago
New
Job description
Company Description
Winvian Farm, is a beautiful Five-Diamond luxury resort is located in Morris, CT.
Job Description
We are seeking an experienced, passionate, and service-focused Restaurant Manager to oversee the daily operations of our fine dining restaurant. This leadership role is ideal for a hospitality professional who thrives in an elevated dining environment and possesses extensive wine knowledge.
The ideal candidate will bring a refined understanding of luxury guest service, restaurant operations, team leadership, wine pairing, and beverage management while maintaining the highest standards of hospitality excellence.
Responsibilities
- Oversee all front-of-house food and beverage operations including restaurant, bar, wine service, and special dining events
- Lead, mentor, and develop restaurant, bar, and service staff
- Ensure exceptional guest experiences through attentive, personalized service
- Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction
- Maintain and enhance the wine program, including wine list curation, cellar management, and pairings
- Provide expert wine recommendations
- Conduct wine and beverage education for staff
- Monitor inventory, ordering, beverage costs, labor costs, and operational budgets
- Ensure compliance with all health, safety, sanitation, and liquor regulations
- Collaborate with culinary leadership to create seasonal food and wine experiences
- Maintain impeccable service, cleanliness, and presentation standards throughout all dining areas
Qualifications
- Minimum 5 years of restaurant management experience in a fine dining restaurant.
- Strong wine knowledge required
- Strong leadership and team development skills
- Experience managing budgets, inventories, scheduling, and operational costs
- Exceptional communication, organizational, and guest service skills
- Professional demeanor and polished presentation
- Ability to work evenings, weekends, and holidays as required
Additional Information
All your information will be kept confidential according to EEO guidelines.