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Assistant Reservations Manager Jobs in Connecticut

U-Haul

Reservation Manager

Plainville, CT

... reservations and contracts that support creating equipment availability and accuracy. * Assist with ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Plainville, CT · On-site

... reservations and contracts that support creating equipment availability and accuracy. * Assist with ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Plainville, CT · On-site

... reservations and contracts that support creating equipment availability and accuracy. * Assist with ... Proficient in customer service, time management and multitasking * Night and weekend availability ...

U-Haul

Reservation Manager

Plainville, CT

... reservations and contracts that support creating equipment availability and accuracy. * Assist with ... Proficient in customer service, time management and multitasking * Night and weekend availability ...

Winvian Farm LLC

Guest Assistant

Morris, CT

$18/hr

Manage hotel reservations and guest inquiries * Perform guest check-in and check-out procedures efficiently and accurately * Assist guests with arranging activities, dining reservations ...

New

Salon Venustas

Front Desk Lead

Madison, CT · On-site

$18 - $20/hr

Coordinate guest reservations, manage multi-line phones, and optimize the daily stylist calendar ... Salon Visuals: Assist with social media engagement, retail merchandising, and keeping the reception ...

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All JobsReservations JobsAssistant Reservations Manager JobsAssistant Reservations Manager Jobs in Connecticut

Assistant Reservations Manager information

See Connecticut salary details

$27.6K

$56.9K

$103.7K

How much do assistant reservations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for assistant reservations manager in Connecticut is $56,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $66,600.00 per year, depending on experience, location, and employer.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in Connecticut?

For Assistant Reservations Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Assistant Reservations Manager jobs in Connecticut look for?

The top searched job categories for Assistant Reservations Manager jobs in Connecticut are:

Assistant Reservations Manager jobs near you
Infographic showing various Assistant Reservations Manager job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $56,862 per year, or $27.3 per hour.

Reservation Manager

U-Haul

Plainville, CT

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

153rd of 177 rated vehicle equipment hire

Job description

Location:

10 New Britain Ave, Plainville, Connecticut 06062 United States of America

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.


Bilingual abilities are a bonus.


Night and weekend availability is a MUST.


U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance &Prescription plans,if eligible
  • Paid holidays, vacation, and sick days,if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental &VisionPlans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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