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Reservations Associate Jobs in Chicago, IL (NOW HIRING)

TOCA Football

Lead Experience Associate

Evanston, IL · On-site

$18 - $20/hr

Lead Experience Associate Location: Evanston, IL Report To: General Manager Hours Required ... Handle check-ins, reservations, and event logistics * Crush your open/close checklist daily * Work ...

TOCA Football

Lead Experience Associate

Evanston, IL · On-site

$36K - $43K/yr

Lead Experience Associate Location: Evanston, IL Report To: General Manager Hours Required ... Handle check-ins, reservations, and event logistics * Crush your open/close checklist daily * Work ...

Kohler

Scheduling Coordinator, Lincoln Park

Chicago, IL · On-site

$18.30 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Monitor reservations for overbooking. * Block off schedule where necessary (groups, classes, extra ... We understand that it takes investment in our associates' development to make that happen. So, we ...

Kohler Co.

Scheduling Coordinator, Lincoln Park

Chicago, IL · On-site

$18.30 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Monitor reservations for overbooking. * Block off schedule where necessary (groups, classes, extra ... We understand that it takes investment in our associates' development to make that happen. So, we ...

Residence Inn Wilmette, IL

Night Auditor

Wilmette, IL · On-site

$14.25 - $19/hr

  • Retirement

Have a working knowledge of reservations procedures, take reservations, and know cancellation ... associate) DailyPay: access to your already earned wages before payday

ZMC Hotels

Night Auditor

Wilmette, IL · On-site

$16.50/hr

Have a working knowledge of reservations procedures, take reservations, and know cancellation ... Opportunities for bonuses * $250 referral bonus ($250 for you and $250 for a referred associate)

Teads

Associate Campaign Manager

Chicago, IL · Hybrid

$60K - $65K/yr

Confirm media availability and make inventory reservations * Support in customized PowerPoint decks ... Bachelor's Degree, Associate Degree or equivalent work experience preferred. * Has a proven track ...

New

Sand Hospitality

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

  • PTO

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property ... ins and check-outs, handling reservations, and providing information about the hotel and ...

Residence Inn Wilmette, IL

Night Auditor

Wilmette, IL · On-site

$16.50/hr

  • Retirement

Have a working knowledge of reservations procedures, take reservations, and know cancellation ... Opportunities for bonuses * $250 referral bonus ($250 for you and $250 for a referred associate)

Sand Hospitality

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

  • PTO

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property ... ins and check-outs, handling reservations, and providing information about the hotel and ...

Gulf Coast Hotel Management, Inc.

Front Desk

Hoffman Estates, IL · On-site

$13.75 - $17.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We care about our team, and we're committed to supporting our Associates. The Guest Service ... reservations, and resolving any guest issues that arise. The ideal candidate will have excellent ...

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Showing results 21-40

All JobsReservations Associate JobsReservations Associate Jobs in Chicago, IL

Reservations Associate information

See Chicago, IL salary details

$11

$17

$23

How much do reservations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for reservations associate in Chicago, IL is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Chicago, IL?

The most popular types of Reservations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Reservations Associate jobs?

Cities near Chicago, IL with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,378 per year, or $18 per hour.

Front Desk

MainStay Suites Chicago Hoffman Estates

Hoffman Estates, IL • On-site

$16.75/hr

Part-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


The Guest Service Representative is a team member of the MainStay Suites Hoffman Estates location. This is a well-established Choice Hotels extended stay brand.

In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

The Guest Service Representative is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.

What We Offer

  • Health and Dental Insurance for Full Time Associates
  • 401(k) with Employer Match for all Associates
  • Paid time off for ALL Associates per Associate Guide
  • Company pays six holidays for Full Time Associates
  • Time and half for hours worked on designated holidays for all Associates.
  • Employee Assistance Program for Associates and household members
  • Employee Discount Program
  • Employee Hotel Guest Room Program
  • Employee Referral Program


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