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Reservations Associate Jobs in Kansas (NOW HIRING)

ELDRIDGE HOTEL PARTNERS LLC

Front Desk Manager

Lawrence, KS · On-site

$15 - $19.50/hr

... reservations, proper cash handling, and effective coordination with housekeeping, sales, and ... · Associate's degree or equivalent experience · 2+ years of hotel front desk experience ...

Hampton Inn Wichita

Front Desk Agent- Full Time

Wichita, KS · On-site

$12.75 - $16/hr

Make, confirm, and cancel reservations via all communication avenues. * Post charges such as room ... for all associates. * Understands and communicates the Stepstone Mission and Core values.

PetSmart

PetsHotel Lead

Overland Park, KS · On-site

$16 - $18/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Lead

Overland Park, KS · On-site

$16 - $18/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Lead

Overland Park, KS · On-site

$16 - $18/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart Careers

PetsHotel Lead

Overland Park, KS · On-site

$14.21 - $24.40/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Lead

Overland Park, KS · On-site

$16 - $18/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Lead

Overland Park, KS · On-site

$16 - $18/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart Careers

PetsHotel Lead

Overland Park, KS · On-site

$14.21 - $24.40/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Lead

Overland Park, KS · On-site

$16 - $18/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

Marriott

Core Services Manager

Wichita, KS · On-site

Lead a team of associates whose primary objective is to be available to answer calls from Marriott customers/guests about making reservations at Marriott properties. * Be willing to train and to ...

ICM Ventures Inc

Executive Assistant

Colwich, KS · On-site

... itineraries, reservations, accommodations, and expense documentation. 5. Coordinate DocuSign ... EDUCATION/CERTIFICATION: * Associates degree or equivalent on the job experience required

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Reservations Associate information

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What cities in Kansas are hiring for Reservations Associate jobs?

Cities in Kansas with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Services Associate

Hulsing Hotels/ Earth Fare / Accucare

Prairie Village, KS • On-site

$16 - $18/hr

Full-time

Re-posted 28 days ago

Job description

Are you the ultimate people person? If you thrive on high-energy environments and love making someone’s day, we want you on our front line! Located just steps away from the home of the Chiefs and the Royals, the Best Western Plus Kansas City Sports Complex is looking for a Guest Service Associate who can bring that "game-day" enthusiasm to our lobby every single day.

As the first face our guests see, you aren’t just checking people in; you’re the curator of their Kansas City experience. Whether they are here for a championship game, a concert, or a business trip, you ensure their stay starts with a warm smile and a seamless welcome.

  What You’ll Be Doing:
  • Provide insider info on the best BBQ spots, the easiest stadium routes, and must-see KC attractions.
  • Master our front desk systems to handle reservations, check-ins, and payments with speed and accuracy.
  • Anticipate guest needs—from tracking down a missing package to ensuring a V.I.P. request is executed perfectly.
  • Uphold the high standards of the Best Western Plus brand while adding your own personal touch of midwestern hospitality.
  • Complete shift checklists and collaborate with housekeeping and maintenance to ensure the hotel is always "stadium-ready."
  What We’re Looking For:
  • You maintain a friendly and professional demeanor, even when the lobby gets busy.
  • You’re a pro at capturing accurate information and handling guest payments securely.
  • You can turn a quick inquiry into a helpful, professional conversation.
  • You’re comfortable with technology and ready to learn new promotions, rate packages, and brand standards.
  Why Join Us?

Join a team that values professional growth and a positive work culture. You’ll be at the center of the action in one of KC’s most vibrant areas, helping us create memorable stays for every guest who walks through our doors.

What You Bring to the Team:
  • A High School diploma (or equivalent) is required. Previous experience in hospitality or a high-touch customer service role is a major plus—we love candidates who already know their way around a lobby!
  • You have a zen approach to busy shifts. Whether it’s a sold-out game night or a complex guest request, you stay calm, professional, and focused on finding a win-win solution.
  • You don’t wait to be told what to do. You show initiative by anticipating needs—like prepping keys for a large group arrival or refreshing the coffee station before it runs low—to keep the front desk running like a well-oiled machine.
  • You view guest objections not as a hurdle, but as an opportunity to turn a frustrated traveler into a loyal fan of our hotel.

Apply