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Reservations Associate Jobs in Iowa (NOW HIRING)

Welcome and assist players with check-in and reservations, ensuring they have all the info they ... Associates, business partners, vendors, and the communities we serve. Topgolf is an equal ...

Guest Services Associate

Ankeny, IA · On-site

$14 - $17/hr

Manage daily reservations (guest info, dates, payments, etc.) to ensure financials are in order, don't worry we will train you! * Help us keep our guest rooms sparkly clean , sanitized, and stocked!

Traveling Front Desk Associate

Coralville, IA · On-site

$12.75 - $16.50/hr

Makes, confirms and cancels reservations via telephone, computer and in writing. * Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

TRAVELING FRONT DESK ASSOCIATE

Coralville, IA · On-site

$12.75 - $16.50/hr

Makes, confirms and cancels reservations via telephone, computer and in writing. * Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

Showing results 21-40

Reservations Associate information

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Iowa?

The most popular types of Reservations jobs in Iowa are:

What cities in Iowa are hiring for Reservations Associate jobs?

Cities in Iowa with the most Reservations Associate job openings:

Infographic showing various Reservations Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Golf Services Associate

Topgolf

West Des Moines, IA • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Topgolf rating

5.5

Company rating: 5.5 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

43rd of 52 rated entertainment


Job description

Swing into a Job You'll Love at Topgolf!

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

What We're Seeking

Does hearing your favorite song make you spontaneously break out in dance? Does making someone else's day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you're the one one we've been looking for! We're seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces.

What's In It for You?

  • Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
  • Benefits: Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform - and that's just for starters for those who qualify.
  • Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
  • Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group!
  • Career Growth: We don't just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
  • Lots of Fun: We promise a playful environment where you can make new friends-what else would you expect from a company that's all about FUN?

What You'll Need to Succeed as a Golf Service Associate

  • A Positive Attitude - Because being a grump is no fun!
  • One Team Mentality - We believe the phrase "Teamwork makes the dream work" will never go out of style.
  • Player Focus: You obsess over making our Players' experience the absolute best it can be.
  • Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
  • Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere!

What you will do in the role:

  • Role and Interaction with Players: Welcome and assist players with check-in and reservations, ensuring they have all the info they need to get started and enjoy their Topgolf experience to the fullest.
  • Key Aspect of the Role: Provide detailed information about the venue, gameplay, and current promotions, helping players make the most of their visit and enhancing their overall experience.
  • Key Aspect of the Role: Assist with golf clubs and equipment, ensuring players have the right gear to improve their game and have a great time.
  • Contribution to Topgolf and Other Playmakers: Keep the venue clean, organized, and inviting, from tidying up the retail area to offering players helpful guidance and recommendations.
  • Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the guest services area clean, safe, and compliant-because a great experience starts with a clean and safe environment!
  • Commitment to Topgolf's Core Values: Live the Topgolf values-Fun, One Team, Excellence, Courage, and Caring-every day, ensuring every player has an exceptional time and every playmaker feels supported!

Physical Requirements:
Let's be real-this isn't your typical desk job! Here's what you'll need to do to thrive in this role:

  • Lift and Move Things: You'll be lifting and moving items up to 50 lbs., including carrying golf bags with clubs across multiple floor levels. Comfort with bending, stooping, and carrying is essential.
  • On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
  • Active Tasks: From task to task, you'll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
  • Endurance: Whether it's a long shift or tackling a task that takes time, we're looking for someone who can keep up the pace in a high-volume working environment

Sound like a fit? We can't wait to meet you!

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.


ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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