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Reservation Jobs in Virginia (NOW HIRING)

Kingsmill Resort

Reservations Agent $15.00

Williamsburg, VA · On-site

$15.25 - $19.25/hr

File guest correspondence or other reservation documentation as needed * Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect. * Coverage and execution of Front Desk ...

Kingsmill Resort

Reservations Agent $15.00

Williamsburg, VA · On-site

$14.50 - $18.25/hr

File guest correspondence or other reservation documentation as needed * Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect. * Coverage and execution of Front Desk ...

Goodstone

Guest Relations Coordinator

Middleburg, VA · On-site

$20 - $23/hr

From the first reservation inquiry through departure, this role ensures every guest interaction reflects the warmth, professionalism, and personalized service that defines our brand. This position ...

Kingsmill Resort

Reservations Agent $15.00

Williamsburg, VA · On-site

$14.50 - $18.25/hr

File guest correspondence or other reservation documentation as needed * Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect. * Coverage and execution of Front Desk ...

Shamin Hotels

Reservationist

Richmond, VA · On-site

$17 - $19/hr

Reservation Systems: Use reservation systems or booking platforms proficiently to enter and manage reservations accurately. * Problem-Solving: Resolve customer issues or concerns related to ...

SHAMIN HOTELS MASTER

Reservationist

Richmond, VA · On-site

$17 - $19/hr

Reservation Systems: Use reservation systems or booking platforms proficiently to enter and manage reservations accurately. Problem-Solving: Resolve customer issues or concerns related to ...

Kalyan Hospitality

Front Office Manager

Petersburg, VA · On-site

$18/hr

Strong knowledge of front office software systems and reservation platforms. * Excellent communication and interpersonal skills with a customer-focused approach. Preferred Qualifications: * Bachelor ...

Farmers Restaurant Group

Head Host - Tysons

Tysons, VA · On-site

$18 - $22/hr

Previous experience with a restaurant reservation system (OpenTable or Resi) is a must * Must be 18 years old due to service of alcohol * Ability to create a hospitable environment for both guests ...

NVT Staffing

Senior Receptionist

Arlington, VA · On-site

$24.36/hr

... reservation requests and updating Outlook calendars with the status of reservation Distributing assets for employees and updating the associated logs, including but not limited to, keys, access cards ...

Sage Hospitality

Group Sales Coordinator

Alexandria, VA · On-site

$29/hr

Handle multiple property reservation calls, faxes, and emails when necessary to provide optimal customer service while speaking in the appropriate brand voice. * Maintain accuracy of group blocks ...

Luminous Hotel Management

Front Desk Agent

Warrenton, VA · On-site

$13 - $15/hr

Basic computer skills and ability to learn hotel reservation systems * Reliable, punctual, and detail-oriented * Ability to work evenings, weekends, and holidays as needed What We Offer * Competitive ...

Sage Hospitality

Coordinator Groups Room

Alexandria, VA · On-site

$21 - $26.75/hr

Handle multiple property reservation calls, faxes, and emails when necessary to provide optimal customer service while speaking in the appropriate brand voice. * Maintain accuracy of group blocks ...

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All JobsReservation JobsReservation Jobs in Virginia

Reservation information

See Virginia salary details

$28.8K

$59.3K

$108.1K

How much do reservation jobs pay per year?

As of Aug 11, 2026, the average yearly pay for reservation in Virginia is $59,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $69,400.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work part-time or full-time schedules.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.
What are the most commonly searched types of Reservation jobs in Virginia? The most popular types of Reservation jobs in Virginia are:
Reservation jobs near you
Infographic showing various Reservation job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $59,261 per year, or $28.5 per hour.

Reservations Agent $15.00

Kingsmill Resort

Williamsburg, VA • On-site

$15.25 - $19.25/hr

Other

Re-posted 10 days ago

Job description

Reservations Agent

A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.

Responsibilities:
  • Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer.
  • Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities.
  • File guest correspondence or other reservation documentation as needed
  • Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect.
  • Coverage and execution of Front Desk duties as needed
  • Generate outbound call revenue
  • Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage
  • Follow all policy, procedures, and service standards.
  • Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms.
Qualifications:
  • Ability to converse coherently in English.
  • Must be at least 18 years of age.
  • 1-2 years of guest service/customer service experience required.
  • Ability to deal with callers tactfully.
  • Ability to use basic computer applications.
  • Basic keyboarding proficiency.
  • Ability to interact with diverse peoples and help resolve any issues.
  • Ability to retain information.
  • Ability to work in a fast-paced environment.
  • Effective time management and organizational skills.
  • Strong communications skills.
  • Standing /Sitting for up to eight hours per shift
  • Ability to workdays, nights, weekends, holidays.

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