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Reservation Jobs in Virginia (NOW HIRING)

Lansdowne Resort

Reservation Sales Agent

Leesburg, VA · On-site

$15.25 - $19.75/hr

Answer incoming reservation calls, emails, and online inquiries promptly and professionally. * Book and modify reservations while maximizing revenue through upselling accommodations, packages, spa ...

Mountain Lake

Be Seen First

Resort Reservation & Revenue Manager

Roanoke, VA · On-site

$48K - $58K/yr

Position Summary The Reservation & Revenue Manager is responsible for overseeing all reservation functions and executing revenue optimization strategies for Mountain Lake Lodge. This role drives ...

U-Haul

Reservation Manager- Part Time

Portsmouth, VA · On-site

$12.77 - $14/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager- Part Time

Portsmouth, VA · On-site

$12.77 - $14/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Hyatt

Reservation/Rooms Controller

Tysons Corner, VA · On-site

$20 - $23/hr

Maintain reservation records and ensure data accuracy. * Upsell room categories, packages, and hotel services when appropriate. * Monitor booking pace and identify potential overbooking or inventory ...

U-Haul

Reservation Agent (in office)

Richmond, VA · On-site

$12.77 - $14/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA · On-site

$12.77 - $14/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (in office)

Richmond, VA · On-site

$12.77 - $14/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA · On-site

$12.77 - $14/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Vacatia

Reservations Specialist

Williamsburg, VA

Directly influences Owner satisfaction, reservation accuracy, financial compliance, and Vacatias reputation with partners such as RCI, Interval International, and major online travel agencies.

Vacatia

Reservations Specialist

Williamsburg, VA · On-site

Directly influences Owner satisfaction, reservation accuracy, financial compliance, and Vacatia's reputation with partners such as RCI, Interval International, and major online travel agencies.

Vacatia

Reservations Specialist

Williamsburg, VA · On-site

Directly influences Owner satisfaction, reservation accuracy, financial compliance, and Vacatia's reputation with partners such as RCI, Interval International, and major online travel agencies.

Kingsmill Resort

Host/Hostess $12.77

Williamsburg, VA · On-site

Check the reservation book for reservations for the next meal period. * Inquire with the BOH what the daily specials are for the shift. * Greet guests at station and welcome them. * Answer guest ...

Kingsmill Resort

Host/Hostess $12.77

Williamsburg, VA · On-site

Check the reservation book for reservations for the next meal period. * Inquire with the BOH what the daily specials are for the shift. * Greet guests at station and welcome them. * Answer guest ...

A1FED Inc

$54.50 - $75/hr

Collaborate with Reservation System stakeholders to identify compliance risks and communicate impacts to executive management. * Analyze and document business requirements, developing Systems ...

A1FED Inc

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

Collaborate with Reservation System stakeholders to identify compliance risks and communicate impacts to executive management. * Analyze and document business requirements, developing Systems ...

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All JobsReservation JobsReservation Jobs in Virginia

Reservation information

See Virginia salary details

$28.8K

$59.3K

$108.1K

How much do reservation jobs pay per year?

As of Jul 13, 2026, the average yearly pay for reservation in Virginia is $59,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $69,400.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a Reservation Agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.
What are the most commonly searched types of Reservation jobs in Virginia? The most popular types of Reservation jobs in Virginia are:
Reservation jobs near you
Reservation Sales Agent

Reservation Sales Agent

Lansdowne Resort

Leesburg, VA • On-site

$15.25 - $19.75/hr

Full-time

Posted 5 days ago

Job description

Description
Job Summary
The Reservations Agent is responsible for delivering exceptional guest service by managing reservation inquiries, maximizing revenue opportunities, and ensuring an outstanding guest experience through accurate booking, effective communication, and attention to detail.
Essential Functions
  • Answer incoming reservation calls, emails, and online inquiries promptly and professionally.
  • Book and modify reservations while maximizing revenue through upselling accommodations, packages, spa, golf, dining, and other resort amenities.
  • Identify guest needs, accommodate special requests, and coordinate with other departments to ensure a seamless guest experience.
  • Maintain accurate guest profiles and reservation records within the property management system (PMS), including updating guest history and merging duplicate profiles.
  • Communicate hotel amenities, room types, rates, packages, promotions, availability, policies, and local transportation information to guests.
  • Verify reservation details, process confirmations and cancellations, maintain waitlists, and ensure all reservation information is accurately documented.
  • Respond to guest concerns and resolve issues promptly to ensure guest satisfaction.
  • Promote the resort professionally while providing feedback on guest trends and promotions to Reservations Management and Revenue Management.
  • Maintain knowledge of hotel facilities, services, events, room inventory, and operational procedures.
  • Follow departmental standards, hotel policies, safety procedures, and service expectations while maintaining an organized work environment.
  • Participate in required meetings, training sessions, and perform other duties as assigned.

Other Duties
• All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
• Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
• Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
• Comply with hotel grooming standards for both uniformed and non-uniformed associates.
• Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
• Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.
Working Conditions & Physical Requirements
Physical Effort:
Significant portions of day require prolonged sedentary work. Ability to visually review documents and computer screen throughout day.
Physical Environment:
Ability to walk or stand for extended periods of time during course of shift.
Manual Skills
Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Work Schedule:
Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel. Flexible schedule including evenings, weekends, and holidays based on business needs.
Safety:
Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise
Qualifications
Education:
High school diploma or equivalent required. Degree in hospitality management preferred.
Experience:
Prior Reservations experience or Hospitality experience preferred but not required. Experience with Opera PMS preferred.
Computer Skill & Other Technical Skills:
Strong customer service, communication, and organizational skills. Proficiency with Microsoft Office and the ability to learn hotel systems. Accurate typing and basic mathematical skills. Excellent verbal and written English communication; additional languages are a plus. Professional, detail-oriented, and guest-focused with the ability to multitask in a fast-paced environment.
Communication:
Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:
n/a
Other:
Must be customer-service oriented and have excellent hospitality skills.
Must be able to calculate basic mathematic functions.

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