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Reservation Sales Representative Jobs (NOW HIRING)

TTEC

Concierge Sales Representative

Melbourne, FL · On-site

The Concierge Sales Representative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer). Throughout the ...

Lyons HR

Reservation Specialist

Knoxville, TN · On-site

The position requires strong communication, organization, problem-solving, sales, and customer ... Represent Corporate Quarters professionally in all interactions. * Perform other duties as assigned.

Lyons HR, LLC

Reservation Specialist

Knoxville, TN · On-site

The position requires strong communication, organization, problem-solving, sales, and customer ... Represent Corporate Quarters professionally in all interactions. * Perform other duties as assigned.

Diamond Resorts

Call Center Sales Representative

Las Vegas, NV · On-site

$14.75 - $18.50/hr

Now Hiring Call Center Representatives! * Must be able to work a flexible schedule including nights ... Processes member account/reservation payments. * Updates member account information. * Educates ...

Diamond Resorts

Call Center Sales Representative

Las Vegas, NV · On-site

$14.75 - $18.50/hr

Now Hiring Call Center Representatives! * Must be able to work a flexible schedule including nights ... Processes member account/reservation payments. * Updates member account information. * Educates ...

Percepta

Concierge Sales Representative

Melbourne, FL · On-site

$14.25 - $18.50/hr

The Concierge Sales Representative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer). Throughout the ...

Percepta

Concierge Sales Representative

Melbourne, FL · On-site

$14.25 - $18.50/hr

The Concierge Sales Representative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer). Throughout the ...

Percepta

Concierge Sales Representative

Melbourne, FL · On-site

$14.25 - $18.50/hr

The Concierge Sales Representative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer). Throughout the ...

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Reservation Sales Representative information

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How much do reservation sales representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for reservation sales representative in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What does a reservation sales representative do?

A Reservation Sales Representative assists customers with booking reservations for services such as hotels, car rentals, or travel. They handle incoming calls or online inquiries, provide information about availability, pricing, and policies, and process reservations accurately. The role often requires strong communication and customer service skills, as well as the ability to upsell or recommend additional services. Representatives may also handle changes, cancellations, and resolve customer concerns to ensure a positive experience.

What are the key skills and qualifications needed to thrive as a reservation sales representative, and why are they important?

To thrive as a Reservation Sales Representative, you need strong customer service, sales acumen, and communication skills, usually supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic computer applications is typically required. Exceptional interpersonal skills, problem-solving abilities, and resilience under pressure make someone stand out in this position. These skills are critical for efficiently converting inquiries into bookings, ensuring customer satisfaction, and meeting sales targets.

What are some common challenges faced by reservation sales representatives, and how can they be successfully managed?

Reservation Sales Representatives often encounter challenges such as handling high call volumes, managing last-minute booking changes, and addressing customer concerns efficiently. Success in this role requires strong communication skills, patience, and the ability to multitask under pressure. Building rapport with customers and staying up-to-date with reservation systems can help representatives provide excellent service and quickly resolve issues. Continuous training and support from the team also play a vital role in managing these challenges effectively.

What is the difference between Reservation Sales Representative vs Travel Agent?

AspectReservation Sales RepresentativeTravel Agent
CredentialsTypically requires sales or customer service experience; certifications are optionalOften requires travel industry certifications or licenses
Work EnvironmentCall centers, online booking platforms, corporate officesTravel agencies, independent offices, online platforms
Employer & IndustryHotels, airlines, travel companiesTravel agencies, tour operators
Search & Comparison IntentFocuses on booking reservations, sales targetsFocuses on planning trips, personalized travel arrangements

While both roles involve assisting customers with travel arrangements, Reservation Sales Representatives primarily focus on selling and booking reservations via calls or online platforms, often working for airlines or hotels. Travel Agents provide comprehensive travel planning and personalized services, often working in agencies or independently. Understanding these differences helps job seekers identify the right career path in the travel industry.

How much do reservation sales representatives make in the US?

Reservation sales representatives in the US typically earn an average annual salary of around $30,000 to $45,000, with additional commissions or bonuses based on sales performance. Entry-level positions may start lower, while experienced representatives or those working in high-demand industries can earn higher compensation. Many roles require strong communication skills and familiarity with reservation or booking systems.

What is the role of a reservation sales representative?

A reservation sales representative is responsible for handling customer inquiries, making reservations, and providing information about services or products. They often use phone, email, or online systems to assist clients, process bookings, and ensure customer satisfaction. Strong communication skills and familiarity with reservation software are essential for this role.

Who are the top companies hiring for Reservation Sales Representative jobs?

The top employers for Reservation Sales Representative jobs are:

What are popular job titles related to Reservation Sales Representative jobs?

For Reservation Sales Representative jobs, the most frequently searched job titles are:

Reservation Sales Representative jobs near you
Infographic showing various Reservation Sales Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Resort Sales Representative

Oneida, NY • On-site

Turning Stone Enterprises
See more jobs at Turning Stone Enterprisesexternal

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Turning Stone Enterprises rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

21st of 52 rated entertainment

Job description

Job Requirements
Starting Pay Rate: $16.50 hourly
Joining Turning Stone Resort as a Resort Sales Representative offers an exciting opportunity to enhance guest experiences by managing reservations via phone, email, and online requests, serving as the first point of contact to ensure personalized getaways. The role emphasizes a detail-oriented approach without outgoing sales calls, making it ideal for motivated individuals who excel in customer service. Additionally, representatives have the flexibility to work from home if preferred and can earn booking incentives, making it a rewarding position for those passionate about hospitality and guest satisfaction.
Apply now and help create unforgettable moments for our guests!
What you will do as a Resort Sales Representative:
  • Provide 5 diamond service to guests in a professional manner
  • Promote services, packages, and events offered by Turning Stone and inform guests.
  • Provide reservation information to guests in a polite and courteous manner.
  • Be proficient in identifying guest needs and selling all aspects of hotel and guest services.
  • Accurately input guest data quickly and with minimal error to ensure a seamless experience for the guests.

Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Work Experience
To be successful as a Resort Sales Representative, you'll need:
  • A High School Diploma or Equivalency required
  • At least two years of experience in customer service; call center experience is preferred.
  • The ability to type 30 wpm.
  • Excellent communication skills.
  • To demonstrate strong organizational skills.
  • Prior computer experience required.
  • Prior telephone/hotel sales experience preferred.
  • Ability to stand/walk for long periods of time and lift up to 10 lbs.

What we value:
  • Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits
Why choose Turning Stone Enterprises?
  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts from dining to fuel to concerts
  • Team Member appreciation events
  • Quality healthcare and dental benefits
  • A robust 401k retirement plan
  • Dealer School
  • Finance Scholarship Program

Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
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