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Reservation Sales Representative Jobs (NOW HIRING)

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email ... The requirements listed below are representative of the knowledge, skill, and/or ability required:

House of Rental and Sales Inc

Sales Rep

Skokie, IL · On-site

$22 - $26/hr

We are looking for a person with sales and customer service experience for our sales representative ... Reserve equipment as requested and maintain the rental reservation file. Update and call the ...

Herc Rentals

Inside Sales Rep

California, MO · On-site

$250/hr

Job Purpose Inside Sales Representatives are part of the Central Ordering team and are responsible ... Meet and/or exceed reservation close ratio goals. * Maintain and manage customer contacts in Sales ...

Herc Rentals

Inside Sales Rep

Foothill Ranch, CA · On-site

$27.13 - $31.50/hr

... reservation close ratio goals. • Maintain and manage customer contacts in Sales Force to include ... sales reps to gain new customers. • Collaborate with outside sales reps to maintain and grow ...

Viejas Casino & Resort

Provides direct supervision to Guest Service Representatives, Reservation Sales Agents, and Front Service Team Members.Acts as advisor to unit or sub-units and may become actively involved, as ...

ORE Rentals

Inside Sales Representative

Easton, PA · On-site

$20 - $30/hr

Inside Sales Representative Full Time Monday through Friday 7AM-5PM: No weekends! Key Job ... Maintain rental reservation report. * Manage sales lines. * Re-order and re-stock merchandise

ORE Rentals

Inside Sales Representative

Quakertown, PA · On-site

$20 - $30/hr

Inside Sales Representative Full Time Monday through Friday 7AM-5PM: No weekends! Key Job ... Maintain rental reservation report. * Manage sales lines. * Re-order and re-stock merchandise

ORE, Inc.

Inside Sales Representative

Quakertown, PA · On-site

$20 - $30/hr

Inside Sales Representative Full Time Monday through Friday 7AM-5PM: No weekends! Key Job ... Maintain rental reservation report. * Manage sales lines. * Re-order and re-stock merchandise

ORE, Inc.

Inside Sales Representative

Easton, PA · On-site

$20 - $30/hr

Inside Sales Representative Full Time Monday through Friday 7AM-5PM: No weekends! Key Job ... Maintain rental reservation report. * Manage sales lines. * Re-order and re-stock merchandise

IMSCO

Inside Sales Representative

Geismar, LA · On-site

The Inside Sales Representative is a key customer-facing role at IMSCO. This person helps customers ... reservation updates, shipment coordination, returns, and repair follow-up. - Coordinate with ...

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Reservation Sales Representative information

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How much do reservation sales representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for reservation sales representative in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What does a reservation sales representative do?

A Reservation Sales Representative assists customers with booking reservations for services such as hotels, car rentals, or travel. They handle incoming calls or online inquiries, provide information about availability, pricing, and policies, and process reservations accurately. The role often requires strong communication and customer service skills, as well as the ability to upsell or recommend additional services. Representatives may also handle changes, cancellations, and resolve customer concerns to ensure a positive experience.

What are the key skills and qualifications needed to thrive as a reservation sales representative, and why are they important?

To thrive as a Reservation Sales Representative, you need strong customer service, sales acumen, and communication skills, usually supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic computer applications is typically required. Exceptional interpersonal skills, problem-solving abilities, and resilience under pressure make someone stand out in this position. These skills are critical for efficiently converting inquiries into bookings, ensuring customer satisfaction, and meeting sales targets.

What are some common challenges faced by reservation sales representatives, and how can they be successfully managed?

Reservation Sales Representatives often encounter challenges such as handling high call volumes, managing last-minute booking changes, and addressing customer concerns efficiently. Success in this role requires strong communication skills, patience, and the ability to multitask under pressure. Building rapport with customers and staying up-to-date with reservation systems can help representatives provide excellent service and quickly resolve issues. Continuous training and support from the team also play a vital role in managing these challenges effectively.

What is the difference between Reservation Sales Representative vs Travel Agent?

AspectReservation Sales RepresentativeTravel Agent
CredentialsTypically requires sales or customer service experience; certifications are optionalOften requires travel industry certifications or licenses
Work EnvironmentCall centers, online booking platforms, corporate officesTravel agencies, independent offices, online platforms
Employer & IndustryHotels, airlines, travel companiesTravel agencies, tour operators
Search & Comparison IntentFocuses on booking reservations, sales targetsFocuses on planning trips, personalized travel arrangements

While both roles involve assisting customers with travel arrangements, Reservation Sales Representatives primarily focus on selling and booking reservations via calls or online platforms, often working for airlines or hotels. Travel Agents provide comprehensive travel planning and personalized services, often working in agencies or independently. Understanding these differences helps job seekers identify the right career path in the travel industry.

How much do reservation sales representatives make in the US?

Reservation sales representatives in the US typically earn an average annual salary of around $30,000 to $45,000, with additional commissions or bonuses based on sales performance. Entry-level positions may start lower, while experienced representatives or those working in high-demand industries can earn higher compensation. Many roles require strong communication skills and familiarity with reservation or booking systems.

What is the role of a reservation sales representative?

A reservation sales representative is responsible for handling customer inquiries, making reservations, and providing information about services or products. They often use phone, email, or online systems to assist clients, process bookings, and ensure customer satisfaction. Strong communication skills and familiarity with reservation software are essential for this role.

Who are the top companies hiring for Reservation Sales Representative jobs?

The top employers for Reservation Sales Representative jobs are:

What are popular job titles related to Reservation Sales Representative jobs?

For Reservation Sales Representative jobs, the most frequently searched job titles are:

Reservation Sales Representative jobs near you
Infographic showing various Reservation Sales Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Reservations / Rapid Response Supervisor

Horseshoe Bay, TX • On-site

Crescent Hotels & Resorts
See more jobs at Crescent Hotels & Resortsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Description
Job Title: Reservations / Rapid Response Supervisor
Department: Reservation Sales / Rapid Response
Supervises: 8-10 Reservation Sales Associates
Job Summary
The Reservations / Rapid Response Supervisor oversees day-to-day reservation operations with a focus on associate training, guest satisfaction, and operational efficiency. This role ensures the reservations team is knowledgeable of all resort offerings and effectively guides guests to products and services that meet their needs. The Supervisor monitors productivity, call handling, and in-house guest requests in alignment with the goals and direction of the Director of Reservation Sales.
Essential Duties and Responsibilities
  • Supervise daily operations of the Reservations and Rapid Response team
  • Train, coach, and support associates on guest service standards and product knowledge
  • Monitor call quality, productivity, and service levels
  • Accurately communicate rates, packages, and resort offerings within approved guidelines to protect revenue
  • Answer all incoming inquiries and reservation requests
  • Book accommodations and advanced activity reservations, including golf, spa, marina, dining, kids' club, and tennis
  • Handle in-house guest calls and dispatch requests to appropriate resort departments
  • Respond to accounting-related inquiries and create service tickets as needed
  • Maintain current knowledge of resort amenities, hours of operation, and product updates; communicate changes to the team
  • Ensure associates complete required familiarization activities for resort offerings
  • Conduct one-on-one coaching and sales training; review performance and identify improvement opportunities
  • Complete required documentation, correspondence, and reporting
  • Maintain a clean, organized, and professional work environment
  • Represent Horseshoe Bay Resort professionally with guests, members, associates, and leadership
  • Assist with additional duties or projects as business needs require

Employment Standards
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
  • High school diploma or equivalent required
  • College coursework, technical certificate, or related training preferred
  • Three to six months of related experience or an equivalent combination of education and experience

Language Skills
  • Ability to read and interpret business correspondence, procedures, and operational guidelines
  • Ability to write routine reports and correspondence
  • Ability to communicate effectively with guests, associates, and management

Mathematical Skills
  • Ability to perform basic calculations including percentages, discounts, and commissions
  • Ability to understand and work within departmental budget guidelines

Reasoning Ability
  • Ability to solve practical problems in a fast-paced environment
  • Ability to interpret written, verbal, and schedule-based instructions

Physical Demands
  • Ability to sit, stand, walk, and use hands for computer and telephone work
  • Occasional stooping, kneeling, or reaching
  • Ability to lift and move up to 25 pounds

Work Environment
  • Moderate noise level
  • Occasional exposure to outdoor weather conditions
  • Standard office and resort operating environment

Benefits & Perks
Available to All Eligible Associates
  • Weekly meal subsidies
  • Retail and dining discounts at Horseshoe Bay Resort
  • Discounts at all Crescent Hotels & Resorts properties
  • Limited access to select resort amenities (based on occupancy and business levels)

Full-Time Benefits Include
  • Medical, Dental, and Vision Insurance
  • Paid vacation and holidays
  • 401(k) plan with employer match
  • Short- and long-term disability coverage
  • Critical illness and accident insurance
  • Associate Relief Fund
Qualifications
Experience using property management and reservation systems, communicating rates and packages accurately, supporting revenue goals, and coordinating guest requests with multiple resort departments such as golf, spa, dining, and accounting.
Education
  • Bachelors (Preferred)
  • Associates (Preferred)
  • Some college (Preferred)
  • High School (Required)
Experience
  • Required
    Experience using property management and reservation systems, communicating rates and packages accurately, supporting revenue goals, and coordinating guest requests with multiple resort departments such as golf, spa, dining, and accounting.
  • Required
    Experience leading, training, and coaching reservation or hospitality teams; conducting one-on-one performance reviews; monitoring productivity and call quality; and improving sales and service behaviors through ongoing training.
  • Required
    Experience supervising reservation or call center operations, including handling high call volumes, booking accommodations and resort activities, managing in-house guest requests, and ensuring consistent, high-quality guest service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts

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