ZipRecruiter

Log In

1

Reservation Manager Jobs in Virginia (NOW HIRING)

HYATT Hotels

Reservation/Rooms Controller

Mclean, VA · On-site

$20 - $22/hr

Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports ... Maintain reservation records and ensure data accuracy. * Upsell room categories, packages, and ...

CTR

Travel Reservation Specialist

Virginia Beach, VA · On-site

$22.88/hr

The Travel Reservation Specialist is responsible for handling all client interactions over the phone, providing excellent customer service while managing reservations and promoting travel products.

New

CTR Corporation

Be Seen First

Travel Reservation Specialist

Virginia Beach, VA · On-site

$22.88/hr

The Travel Reservation Specialist is responsible for handling all client interactions over the phone, providing excellent customer service while managing reservations and promoting travel products.

New

The Butchers Son Inc

Host

Chesapeake, VA · On-site

Proficiency with computer systems and software, such as Microsoft Office and reservation management systems * Flexibility to work evenings and weekends as needed Perks: * Competitive salary

AeroVironment, Inc.

Program Manager

Herndon, VA · On-site

Workplace Reservation System Management * Serve as the business owner for AV's workplace reservation system (e.g., for desks, meeting rooms, collaboration spaces). * Define business requirements ...

AeroVironment

Program Manager

Herndon, VA · On-site

Workplace Reservation System Management * Serve as the business owner for AV's workplace reservation system (e.g., for desks, meeting rooms, collaboration spaces). * Define business requirements ...

previous pagenext page

Showing results 21-40

All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Virginia

Reservation Manager information

See Virginia salary details

$28.8K

$59.3K

$108.1K

How much do reservation manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservation manager in Virginia is $59,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $69,400.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What are the most commonly searched types of Reservation jobs in Virginia?

The most popular types of Reservation jobs in Virginia are:

What are popular job titles related to Reservation Manager jobs in Virginia?

For Reservation Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Reservation Manager jobs in Virginia look for?

The top searched job categories for Reservation Manager jobs in Virginia are:

What cities in Virginia are hiring for Reservation Manager jobs?

Cities in Virginia with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,261 per year, or $28.5 per hour.

Reservation/Rooms Controller

HYATT Hotels

Mclean, VA • On-site

$20 - $22/hr

Other

Re-posted 28 days ago

Hyatt Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

25th of 109 rated hotels

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
The pay range for this position is an hourly rate of $20.00 to $22.00. This position is also eligible to earn overtime.
Key Responsibilities
Reservations Management

  • Process new reservations received through phone, email, website, GDS, and third-party channels.
  • Modify, cancel, and confirm reservations accurately in the property management system (PMS).
  • Respond to guest inquiries regarding room types, rates, packages, and hotel services.
  • Maintain reservation records and ensure data accuracy.
  • Upsell room categories, packages, and hotel services when appropriate.
  • Monitor booking pace and identify potential overbooking or inventory issues.
Room Inventory & Control
  • Assign guestrooms for daily arrivals, considering guest preferences, loyalty status, VIP requirements, and operational needs.
  • Run GEM notes and help with setting up arrivals
  • Manage room inventory to maximize occupancy and revenue opportunities.
  • Coordinate room blocks for groups, events, and special programs.
  • Monitor room availability and communicate inventory changes to relevant departments.
  • Handle room moves, room out-of-order statuses, and room upgrades.
  • Ensure room assignments align with housekeeping availability and maintenance constraints.
Operational Coordination
  • Collaborate closely with Front Office, Housekeeping, Revenue Management, and Sales teams.
  • Review daily arrival, departure, stayover, and VIP reports.
  • Prepare pre-arrival planning for VIP guests and special requests.
  • Assist with forecasting occupancy and identifying inventory challenges.
  • Support the Front Desk during high-volume periods as needed. This includes going to the FD and assisting
Guest Service
  • Ensure guest preferences and special requests are properly documented and fulfilled.
  • Resolve reservation-related issues before arrival.
  • Maintain high levels of guest satisfaction through proactive communication and attention to detail.
Key Performance Indicators (KPIs)
  • Reservation accuracy rate
  • Guest satisfaction scores related to arrival experience
  • Room assignment accuracy
  • Upsell revenue generated
  • Occupancy optimization
  • Reduction in room moves and assignment-related guest complaints
View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Experience and thorough understanding of Front Office Operations.

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

View All Hyatt Jobs

Apply