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Reservation Assistant Jobs in Raleigh, NC (NOW HIRING)

Perry's Restaurants

Office Assistant

Raleigh, NC · On-site

$20/hr

Maintain a professional and welcoming attitude while showing initiative to successfully assist the ... Experience with Open Table Reservation system preferred but not required * Experience with data ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$11.75 - $15/hr

Greet and assist guests during arrival and departure * Process payments and issue room keys ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

Greet and assist guests during arrival and departure * Process payments and issue room keys ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

Greet and assist guests during arrival and departure * Process payments and issue room keys ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

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All JobsReservation JobsReservation Assistant JobsReservation Assistant Jobs in Raleigh, NC

Reservation Assistant information

See Raleigh, NC salary details

$28.2K

$58.1K

$106K

How much do reservation assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for reservation assistant in Raleigh, NC is $58,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a reservation assistant?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are the key skills and qualifications needed to thrive as a reservation assistant?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by reservation assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are the most commonly searched types of Reservation jobs in Raleigh, NC?

The most popular types of Reservation jobs in Raleigh, NC are:

What job categories do people searching Reservation Assistant jobs in Raleigh, NC look for?

The top searched job categories for Reservation Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Reservation Assistant jobs?

Cities near Raleigh, NC with the most Reservation Assistant job openings:

Reservation Assistant jobs near you
Infographic showing various Reservation Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,105 per year, or $27.9 per hour.

Office Assistant

Raleigh, NC • On-site

Perry's Restaurants
See more jobs at Perry's Restaurantsexternal

$20/hr

Part-time

Medical, Dental, Vision

Re-posted 3 days ago

Job description

Position Summary
Responsible for assisting the Management and Chef teams in a variety of projects including but not limited to: data entry, filing, taking reservations, menu creation, basic cleaning duties and assisting hosts at the front door. Work alongside both front and back of the house staff and management teams to provide a great dining experience to restaurant guests, while maintaining a professional attitude and work environment.
Essential Duties & Responsibilities
  • Maintain a professional and welcoming attitude while showing initiative to successfully assist the Management team
  • Onboard all new hires in Company systems successfully and with accuracy
  • Completes necessary administrative HR related tasks/paperwork of non-management employees and provides the required documentation to corporate.

  • Accurate creation of private dining menus using notes from the Sales Manager placed in the system; deliver to the appropriate private room.
  • Prints the BEOs for the Chefs and Managers
  • Enter invoices/inventory into the accounting system in communication and continuous training from the Management team. Completes all Vendor Issue forms and follows up on Credit memos and the Issues to Resolve folder
  • Scan, copy, and file all necessary invoices as directed.
  • General paperwork execution including daily sales and labor items, variance reports, new hire paperwork with oversight from Management, grading of training quizzes and testing, etc.
  • Inventory and printing of all Training materials from SharePoint weekly.
  • Keep inventory and ordering of office supplies
  • Corporate Office Order
  • Ordering of bank deposit bags and deposit slips
  • Assist with answering phones, making reservations, and directing calls to appropriate personnel as necessary
  • Complete opening, running, and closing side work related to job duties.

  • Assist with host job duties, and perform all related tasks accordingly, specifically during busy shifts/seasons.
  • Perform daily administrative duties that will assist the Management team in executing a successful shift.
  • Respond to positive feedback on OT, TripAdvisor, Yelp etc.
  • Assist in putting up orders from LBW deliveries

Qualifications
  • Previous Perry's Restaurant experience or other fine dining experience is preferred but not required.
  • Proficient personal computer skills including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) required; HRIS and onboarding experience a strong plus
  • Customer service oriented
  • Attentive and detail-oriented
  • Servsafe or similar Food Handler's Certificate may be required depending upon store location.
  • TABC or similar certification
  • Experience with Open Table Reservation system preferred but not required
  • Experience with data entry with regards to invoices, etc. preferred
  • Previous office environment experience preferred
  • Must be able to communicate effectively with guests/employees both in person and via phone.
  • Possess and displays maturity, professionalism, and confidentiality while being privy to sensitive employee and guest information
  • Must be able to multi-task and execute projects in an efficient manner

Physical Requirements
  • Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
  • Exerting up to 10 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
  • Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms while balancing a tray with one hand.
  • Maintaining body equilibrium to prevent falling when walking, standing or crouching between narrow, elevated and/or slippery walkways.
  • Raising objects from a lower to a higher position or moving objects horizontally from position to position.
  • Visual awareness and hearing are sufficient to read seating charts and communicate with guests.
  • This position is considered part-time. Standard days and hours of work vary Sunday through Saturday, 9:00 a.m. to 10 p.m. The work schedule is set according to business needs. This position may require weekend and holiday work
  • Ability to sustain prolonged use of a Computer

Benefits
  • Medical, Dental and Vision insurance
  • Supplemental Accident, Hospital and Critical Illness plans
  • Paid Sick Leave
  • Flexible schedules
  • Outstanding training and development programs
  • Advancement and growth opportunities
  • A dynamic work environment based upon professionalism, respect and teamwork

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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