1

Reservation Assistant Jobs in Raleigh, NC (NOW HIRING)

Assistant Director, Arts Annex

Durham, NC · On-site

  • Medical

  • Dental

  • Retirement

As the Assistant Director, Arts Annex , you will play a key role in creating a welcoming, inclusive ... Oversee reservation and registration systems to enhance user experience and operational efficiency.

Showing results 21-40

Reservation Assistant information

See Raleigh, NC salary details

$28.2K

$58.1K

$106K

How much do reservation assistant jobs pay per year?

As of Aug 13, 2026, the average yearly pay for reservation assistant in Raleigh, NC is $58,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $68,000.00 per year, depending on experience, location, and employer.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What is a reservation assistant?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are some common challenges faced by reservation assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What are the key skills and qualifications needed to thrive as a reservation assistant?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.

What are the most commonly searched types of Reservation jobs in Raleigh, NC?

The most popular types of Reservation jobs in Raleigh, NC are:

What are popular job titles related to Reservation Assistant jobs in Raleigh, NC?

For Reservation Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Reservation Assistant jobs in Raleigh, NC look for?

The top searched job categories for Reservation Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Reservation Assistant jobs?

Cities near Raleigh, NC with the most Reservation Assistant job openings:

Infographic showing various Reservation Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,105 per year, or $27.9 per hour.

Assistant Director, Arts Annex

Duke University

Durham, NC • On-site

Full-time

Medical, Dental, Retirement

Posted 24 days ago


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

485th of 618 rated colleges and universities


Job description

Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You.
At Duke, we celebrate individuality, creativity, and the power of artistic expression to transform communities. As the Assistant Director, Arts Annex, you will play a key role in creating a welcoming, inclusive, and vibrant environment where students can explore their passions, develop leadership skills, and engage in meaningful creative experiences.
You will join a collaborative team within Venue and Production Management that supports student engagement through the arts while fostering innovation, belonging, and personal growth. Your leadership will help ensure the Arts Annex remains a dynamic hub where students from all backgrounds can create, connect, and thrive.
Be Bold.
The Assistant Director provides strategic leadership and operational oversight for the Arts Annex, supporting student arts engagement, facility management, program development, and student leadership initiatives. This role serves as a champion for creativity, interdisciplinary collaboration, and student success while strengthening partnerships across Duke and supporting the connection between the Arts Annex and the Rubenstein Arts Center.
What You'll Do
Lead Arts Annex Operations
  • Oversee the daily operations of the Arts Annex and its specialized creative spaces, including ceramics, screen-printing, visual arts, and dance studios.
  • Manage facility schedules, resources, and space utilization to ensure an exceptional experience for students and campus partners.
  • Guide operational planning, facility improvements, maintenance efforts, and long-range space enhancement initiatives.
  • Maintain inventory systems and oversee the tracking, maintenance, and safe use of equipment and resources.
  • Provide a visible and supportive presence during daytime, evening, and weekend operations.
  • Ensure compliance with university, safety, risk management, and operational policies.

Develop and Lead Student Staff
  • Recruit, hire, train, supervise, schedule, and evaluate undergraduate and graduate student employees.
  • Foster a student-centered culture that encourages creativity, ownership, leadership development, and collaboration.
  • Manage student staffing budgets, payroll processes, and workforce planning.
  • Support assessment initiatives by gathering feedback and implementing continuous improvement strategies.
  • Prepare reports, recommendations, and planning materials that support departmental and divisional goals.

Support Student Success and Leadership Development
  • Mentor and coach student leaders while promoting innovation and engagement through the arts.
  • Cultivate an environment where students feel empowered to explore creative opportunities and build community.
  • Represent the Arts Annex in divisional initiatives that advance student belonging, engagement, and wellbeing.
  • Promote accessibility and inclusive practices that ensure all students can meaningfully participate in programs and experiences.

Advance Marketing and Community Engagement
  • Manage social media platforms and digital communication strategies for the Arts Annex.
  • Create engaging content that highlights programs, workshops, facilities, and opportunities for involvement.
  • Support marketing efforts designed to increase awareness, participation, and community connection.
  • Oversee reservation and registration systems to enhance user experience and operational efficiency.
  • Maintain strong communication with students, campus partners, and stakeholders.

Build Campus Partnerships Through the Arts
  • Develop collaborative relationships with faculty, departments, student organizations, and community partners.
  • Strengthen connections between the Arts Annex and the Rubenstein Arts Center.
  • Support interdisciplinary programming and innovative arts experiences.
  • Identify opportunities to expand student participation and create impactful engagement initiatives.
  • Contribute to special projects that advance and enrich the student experience.

Contribute to the Duke Community
  • Participate on committees, working groups, and professional development opportunities.
  • Serve as a collaborative partner across the university.
  • Perform other duties that support departmental, divisional, and university goals.

What You'll Bring
Required Qualifications
Education
Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.
Experience
Work generally requires two years experience in personnel, college or university administration, or a related field to acquire skills necessary to provide program management, advising and general administrative support. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Preferred Qualifications.
Experience
  • Three or more years of experience supporting student activities, student organizations, arts programming, media production, or campus engagement initiatives.
  • Experience supervising student employees and supporting student leadership development.
  • Experience managing budgets, operational resources, and assessment processes.
  • Experience planning, implementing, and evaluating programs and events.
  • Experience working in arts, performance, creative, or student-centered environments.

Why Duke?
At Duke, you'll find more than a job. You'll find a community driven by purpose, creativity, and collaboration. Through innovative programs, world-class resources, and a commitment to student success, Duke empowers team members to make a meaningful impact every day.
We are committed to fostering an environment where every individual feels valued, respected, and supported. We encourage applicants from all backgrounds and experiences to bring their unique perspectives and talents to our community.
Choose Duke.
Join a team that inspires creativity, cultivates belonging, and empowers students to explore their passions through the arts. Your leadership will help shape transformative experiences that enrich campus life and strengthen Duke's creative community.
Ready to Make a Difference?
Apply now and help create opportunities for students to imagine boldly, express themselves authentically, and build lasting connections through the arts.
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $48,899.00 to USD $77,510.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

What Duke University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Duke University logo

About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US