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Research Services Jobs (NOW HIRING)

Director, Research Services - Remote About Pulse Labs Pulse Labs, backed by Google and Amazon, is a leading UX research firm at the forefront of product development. Our mission is to deliver ...

The Research Services Manager leads the firm's research function, ensuring attorneys and business professionals receive timely, accurate, and actionable information to support client matters and firm ...

The Research Services Manager leads the firm's research function, ensuring attorneys and business professionals receive timely, accurate, and actionable information to support client matters and firm ...

The Research Services Manager leads the firm's research function, ensuring attorneys and business professionals receive timely, accurate, and actionable information to support client matters and firm ...

The Research Services Manager leads the firm's research function, ensuring attorneys and business professionals receive timely, accurate, and actionable information to support client matters and firm ...

The Research Services Manager leads the firm's research function, ensuring attorneys and business professionals receive timely, accurate, and actionable information to support client matters and firm ...

Research Services Manager Job Summary: The Department of Radiology, University of Wisconsin - Madison, School of Medicine & Public Health is seeking a Research Services Manager (RSM) who will serve ...

Research Services Analyst

Houston, TX · Hybrid

$90K - $105K/yr

The Research Services Analyst is an integral part of Latham's Research Services team. This role will be responsible for providing legal and non-legal research and analysis to attorneys and business ...

Research Services Analyst

Houston, TX · On-site

$90 - $105/hr

About the Role The Research Services Analyst is an integral part of Latham's Research Services team.This role will be responsible for providing legal and non-legal research and analysis to attorneys ...

Research Services Analyst

Houston, TX · Hybrid

$90K - $105K/yr

About the Role The Research Services Analyst is an integral part of Latham's Research Services team. This role will be responsible for providing legal and non-legal research and analysis to attorneys ...

Research Services Analyst

Houston, TX · On-site

$90 - $105/hr

About the Role The Research Services Analyst is an integral part of Latham's Research Services team.This role will be responsible for providing legal and non-legal research and analysis to attorneys ...

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Research Services information

See salary details

$30K

$58.7K

$95K

How much do research services jobs pay per year?

As of Aug 27, 2026, the average yearly pay for research services in the United States is $58,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are research services?

Research services refer to professional support provided to individuals, organizations, or institutions to assist in gathering, analyzing, and interpreting data or information for specific projects or studies. These services can include literature reviews, data collection, statistical analysis, survey design, and report writing. Research services are commonly used in academic, business, healthcare, and government sectors to inform decision-making and support innovation. Providers may work in-house at universities or as part of specialized firms, offering expertise in various research methodologies.

What key skills and qualifications are needed to excel in research services?

To thrive in Research Services, you need strong analytical abilities, attention to detail, and a background in research methodologies—often supported by a relevant degree such as in library science or information management. Familiarity with research databases, citation management tools, and data analysis software is typically required. Excellent communication, problem-solving, and collaboration skills help you effectively support researchers and stakeholders. These competencies are crucial for delivering accurate, timely, and actionable research insights that drive informed decision-making.

What are some common challenges faced by professionals in research services, and how can they be addressed?

Professionals in Research Services often encounter challenges such as managing multiple projects with tight deadlines, ensuring data accuracy, and communicating complex findings to non-expert stakeholders. Staying organized through robust project management tools and establishing clear communication channels with team members can help mitigate these issues. Continuous professional development and collaboration with subject matter experts also play a key role in overcoming technical and analytical hurdles, ensuring high-quality research outcomes.

What is the difference between Research Services vs Data Analyst?

AspectResearch ServicesData Analyst
Required CredentialsTypically advanced degrees in research, social sciences, or related fieldsBachelor's or master's in data science, statistics, or related fields
Work EnvironmentResearch institutions, universities, or consulting firmsCorporate, finance, healthcare, or tech industries
Employer & Industry UsageUsed in academic, government, and research organizationsCommon in business, marketing, and data-driven sectors

Research Services professionals focus on designing and conducting research projects across various fields, often involving qualitative and quantitative methods. Data Analysts primarily analyze data sets to extract insights, supporting decision-making in business environments. While both roles require strong analytical skills, Research Services emphasizes research methodology and project management, whereas Data Analysts focus on data processing and visualization.

What jobs can I do if I like research?

Research services professionals can pursue roles such as research analyst, market researcher, data analyst, or research associate, which involve collecting, analyzing, and interpreting data. These jobs often require strong analytical skills, attention to detail, and proficiency with tools like Excel, SPSS, or statistical software, and may involve working in academic, corporate, or government settings.
More about Research Services jobs

What states have the most Research Services jobs?

States with the most job openings for Research Services jobs include:

Infographic showing various Research Services job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,746 per year, or $28.2 per hour.

Full-time

Re-posted 20 days ago


Job description

Director, Research Services - Remote
About Pulse Labs
Pulse Labs, backed by Google and Amazon, is a leading UX research firm at the forefront of product development. Our mission is to deliver insightful, actionable feedback across every stage of the product lifecycle - from conception through launch and beyond - empowering top tech companies to build groundbreaking products across mobile, smart home, wearables, and automotive.
The Role
We are looking for a Director, Research Services to own and accelerate the growth of one of our core business units. This is a leadership role with real scope: you will set strategy, own key client relationships, and build the business models that take Pulse Labs from where we are today to where we are going. You will work with a focused team of Account Managers and Sales professionals, backed by a world-class delivery organization. Your job is to grow the business, not manage every study.
If you're an operator who thrives in ambiguous, fast-moving environments, has a track record of growing revenue, and wants to do it at a company with exceptional market positioning and momentum, this role may be for you.
Responsibilities
Business & P&L Leadership
  • Drive performance of the Research Services business unit, including revenue tracking, forecasting, and margin management in partnership with leadership.
  • Set and communicate a compelling vision for the business unit: one that aligns with company goals and responds to how the UX research landscape is evolving.
  • Develop and execute go-to-market strategies that drive profitable growth at scale, with an emphasis on repeatable, product-led solutions over one-off engagements.
  • Partner with executive leadership on pricing, resource planning, and growth investments; provide regular visibility into performance trends and risks.

Client & Revenue Growth
  • Serve as a trusted strategic advisor to our most important clients, owning the relationship at a senior level and acting as the point of escalation when it matters.
  • Drive new client acquisition and expand revenue within existing accounts through renewals, upsells, and cross-sell opportunities.
  • Guide Account Managers and Sales staff on long-term account strategy and how to unlock value for clients at the intersection of UX research and AI.

Strategy & Delivery Oversight
  • Translate client needs into compelling research solutions and service offerings, finding the creative approach that serves both the client and the business.
  • Partner closely with the Director of Enterprise Services to ensure studies are scoped, staffed, and delivered to a high standard. Delivery is owned by a dedicated Enterprise Services team, which means you stay focused on growth.
  • Identify emerging trends and opportunities in the UX research space, and position Pulse Labs to capitalize on them ahead of the market.

Team Leadership
  • Lead and develop a focused team of Account Managers and Sales professionals within Research Services.
  • Set clear performance expectations, build a culture of ownership and continuous improvement, and make the team better over time.
  • Partner cross-functionally with Product, Engineering, Design, and Enterprise Services to build integrated solutions.

What Success Looks Like
In your first 90 days, you will have a deep command of our key accounts, our P&L, and the competitive landscape. You will have identified the 2-3 biggest growth levers and started building plans around them.
By the end of year one, you will have measurably grown revenue in the business unit, deepened at least one or two anchor client relationships, and put in place the systems and team habits that will make growth sustainable.
Who You Are
  • You understand the key drivers of a services business, including revenue, margin, and client satisfaction.
  • You are a natural relationship builder. Clients trust you, and you know how to turn a satisfied client into a growing one.
  • You thrive with autonomy while still working collaboratively within the constraints of the business.
  • You are curious about where UX research and AI are heading, and energized by the idea of being at the forefront of that shift.

Requirements
Basic Qualifications
  • Bachelor's degree in Business, Finance, Economics, Operations, or equivalent experience.
  • 8+ years in general management, operations, or professional services leadership.
  • Demonstrated ownership of P&L, budgets, and revenue forecasting.
  • Strong background in client services, account management, or professional services.
  • Proven track record of driving revenue growth while maintaining quality and margin.
  • Exceptional communication skills and executive presence.

Preferred Qualifications
  • Experience closing new clients at Fortune 500 companies.
  • Background in UX research, market research, or software development services.
  • Experience scaling a business or business unit through a high-growth phase.
  • MBA or relevant graduate degree.
  • International markets experience.