Research Remediation Associate Jobs (NOW HIRING)

Required Qualifications:
Bachelor's Degree (foreign equivalent or higher). Experience working with word processing, spreadsheet management, electronic messaging and internet applications, e.g., Microsoft Word, Excel, PowerPoint, Google Apps. Strong customer service experience in a related customer-focused field (i.e., hospitality, education support). Must have, keep and maintain the appropriate valid NYS Driver's License; have a motor vehicle record which is free from major violations or a pattern of repeat violations. (***Out-of-State Applicants, see "Special Notes").
Preferred Qualifications:
Experience working in a library (academic or public). Experience with integrated library systems or library services platforms, such as Sierra, Alma, etc.
Brief Description of Duties:
The position of Resource Sharing Associate is the branch coordinator for resource sharing responsible for ADA compliance and maintaining timely and reliable access to materials across the library system and through interlibrary partnerships. By coordinating resource sharing workflows, supervising student employees, managing branch deliveries, and providing scanning and document remediation services, this staff member ensures that borrowing, lending, and document delivery requests are fulfilled efficiently and accurately. The role also strengthens frontline service capacity by supporting circulation operations and maintaining consistent communication through departmental inbox management, helping the library meet user needs while upholding accessibility and service standards. This position will be scheduled at both HSL and the Melville Library. The incumbent must possess the ability to learn new software applications and learn new technology.

• Resource Sharing processing:
  
  • Assist with interlibrary loan (borrowing and lending) and resource sharing request processing in ILLiad, Docline and Alma. Accurately code requests for processing, retrieve and scan items for delivery; assist with packaging of material for shipping; receive items from other lending libraries. Supervise, train and schedule student employees in support of resource sharing and interlibrary loan. Lead the processing of HSL lending requests. Assist with the monitoring of the Resource Sharing departmental inbox, responding to and forwarding emails as necessary. Provide scanning services for the fulfillment of interlibrary loan, ALMA resource sharing, digitization and document delivery requests. Maintain a working knowledge of the Resource Sharing department's scanners and associated software. Send requested scans to patrons via ALMA, Odyssey, and Article Exchange.
• Branch Coordinator:
  
  • Coordinate the movement of library materials between the Health Sciences Library, Melville Library, other branch libraries, and storage facilities. Maintain a schedule for daily trips to retrieve and deliver materials and complete deliveries as needed. Coordinate with library staff members on branch deliveries.
• Provide scanning services for the fulfillment of interlibrary loan, ALMA resource sharing, digitization and document delivery requests. Maintain a working knowledge of the Resource Sharing department's scanners and associated software. Send requested scans to patrons via ALMA, Odyssey and Article Exchange.
• Document remediation:
  
  • Assist with the remediation of digital documents to support accessibility and inclusive access. Review documents for accessibility and inclusive access. Review documents for accessibility issues and correct elements using remediation software. Maintain a working knowledge of document remediation tools and best practices to support accessible document delivery.
• Coverage of the Health Sciences Library and other service desks including circulation of library materials, answering library user questions in person and by phone while referring to more complex reference questions to Reference staff. Maintain knowledge of Access Services policies. Maintain appropriate statistics using our library services platform (LSP) program and library analytics tools.
• Maintains technical competency and skills through professional development opportunities. Participate in department and University-wide committees, events, and professional organizations.
• Other duties or projects as assigned as appropriate to rank and departmental mission.

About the Libraries:
The University Libraries are an essential partner in Stony Brook University's mission of global leadership in research, discovery, and learning, positioning ourselves as the hub of collaboration, digital innovation, open scholarship, and creativity. We provide the best possible access to a wide-range of resources in multiple formats and world-renowned special collections and actively contribute to student success and faculty productivity through teaching and research services in alignment with the University's strategic priorities. Our strategic vision is to embrace innovation and AI as key components in achieving our goals. As the largest academic research library on Long Island, the Libraries serve as a vital resource for regional and global communities. The Libraries' strategic plan can be found here: https://guides.library.stonybrook.edu/c.php?g=1314005&p=10274908
The University Libraries play a key role in advancing the University's commitment to furthering diversity, equity, inclusion, and accessibility in our spaces, collections, services, and outreach. We have a strong commitment to diversity, equity, inclusion, and accessibility values in our hiring, training, and daily work practices where differences are acknowledged, respected, and celebrated. We welcome candidates who genuinely embrace the empathy, courage, self-reflection, and intentionality of a diverse and inclusive workplace to apply.
Special Notes:
This is a full-time appointment. FLSA Non Exempt position, eligible for the overtime provisions of the FLSA.
In addition to the employee's base salary, this position is eligible for $4,000 UUP annual location pay, paid biweekly.
For this position, we are unable to sponsor candidates for work visas.
***Out-of-State Applicants: Please note as a condition of employment and in order for this position to be tendered, the successful incumbent will be required to provide evidence of a valid license and driving abstract from the state issuing the license within five business days of a conditional offer and must obtain a NYS driver's license within 30 days of start date.
Resume/CV and cover letter should be included with the online application.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
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