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Representative Night Jobs in Raleigh, NC (NOW HIRING)

SREE Hotels LLC

Night Auditor

Raleigh, NC · On-site

$14.50 - $19.50/hr

Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this ...

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Island Hospitality

Night Auditor

Durham, NC · On-site

$16/hr

Job Type Full-time Description Our team is looking to add a motivated Full-Time Night Auditor to ... representative of those that must be met by an employee to successfully perform the essential ...

Island Hospitality Management

Night Auditor

Durham, NC · On-site

$16/hr

Our team is looking to add a motivated Full-Time Night Auditor to manage all aspects of front desk ... representative of those that must be met by an employee to successfully perform the essential ...

Schulte

Night Auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its ...

Joella's Hot Chicken

Night auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its ...

Joella's Hot Chicken

Night Auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its ...

Schulte

Night auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its ...

Schulte

Night Auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is ...

Schulte

Night auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is ...

Joella's Hot Chicken

Night Auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is ...

Joella's Hot Chicken

Night auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is ...

Joella's Hot Chicken

Night Auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is ...

Joella's Hot Chicken

Night auditor

Chapel Hill, NC · On-site

$12.50 - $16.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is ...

Sleep Number Corporation

Sales Representative

Durham, NC · On-site

$48K - $63K/yr

Join a team driven by curiosity, collaboration, and a passion for helping others thrive-one restful night at a time. Our Sales Representatives are high-impact roles that directly contribute to our ...

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Showing results 1-20

All JobsRepresentative JobsRepresentative Night JobsRepresentative Night Jobs in Raleigh, NC

Representative Night information

What are some common challenges faced by a representative night and how can they be managed?

One common challenge for a Representative Night is handling customer concerns or emergencies during overnight shifts when support from other departments may be limited. Staying organized, having strong problem-solving skills, and being familiar with escalation protocols can help manage these situations effectively. Additionally, maintaining clear communication with both customers and daytime staff ensures continuity of service and helps resolve issues swiftly. Adjusting to a nocturnal work schedule may also require personal strategies to maintain energy and focus throughout the shift.

What is the difference between Representative Night vs Customer Service Representative?

AspectRepresentative NightCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentNight shifts, call centers, or retail settings operating during evening hoursDay shifts, call centers, retail stores, or office environments
Industry UsageRetail, hospitality, or call centers with 24-hour operationsRetail, telecommunications, banking, and service industries
Common Search/ComparisonRepresentative Night vs Customer Service Representative

Representative Night roles typically involve working evening or overnight shifts in retail or call center environments, focusing on customer support during off-hours. Customer Service Representatives usually work during daytime hours, providing assistance in various industries. While both roles require strong communication skills and similar credentials, their work hours and environments differ significantly, catering to different customer needs and business operations.

What are the key skills and qualifications needed to thrive as a representative night?

To thrive as a Representative Night, you generally need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer management systems, telephone systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are important soft skills for this role. These skills are essential for effectively assisting customers, managing inquiries during off-peak hours, and ensuring smooth operational continuity overnight.

What is a representative night?

Representative Night jobs typically involve working as a customer service or support representative during overnight or late evening shifts. These professionals handle inquiries, resolve issues, and provide assistance to customers outside of standard business hours. The role often requires strong communication skills, the ability to work independently, and adaptability to night shift schedules. Employers may include call centers, hospitality businesses, healthcare organizations, or any company that offers 24/7 support.
What are the most commonly searched types of Representative jobs in Raleigh, NC? The most popular types of Representative jobs in Raleigh, NC are:
Representative Night jobs near you

Night Auditor

Courtyard & Residence Inn - Raleigh/Brier Creek

Raleigh, NC • On-site

$18/hr

Full-time

Posted 13 days ago

Job description

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The Courtyard & Residence Inn by Marriott, located in the Brier Creek area of Raleigh, is hiring for a full-time Night Auditor. The person hired for this position will work 11pm-7am; weekday and weekend availability is required.

PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures

RESPONSIBILITIES

  • Meets and exceeds customer and team member expectations by providing service and teamwork
  • Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
  • Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
  • If applicable to hotel, audits food and beverage income posting and charges
  • Audits room revenue and other income
  • Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
  • Processes all city ledger work to accounting
  • Adheres to hotel policies and procedures
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
  • Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
  • Must achieve required threshold scores according to brand and company inspections.

REQUIREMENTS

  • High School diploma or GED equivalent
  • 1-2 years experience working as a Hotel Night Auditor
  • Excellent computer skills including knowledge of Microsoft Word and Excel
  • Excellent math and reconciliation skills
  • Experience using hotel reservation system such as FOSSE or PEP is a plus.
  • Organization skills and attention to detail
  • Customer Service oriented
  • Must be flexible in work hours to accommodate last minute changes in scheduling
  • Must have strong interpersonal skills to engage and interact with associates and guests

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. The Night Auditor must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.