ZipRecruiter

Log In

1

Representative Associate Jobs in Houston, TX (NOW HIRING)

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

La Porte, TX

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Ezee Fiber

Representative, Sales & Retention

Houston, TX · On-site

As the Representative, Sales & Retention , you will play a critical role in building a new function ... The associate is regularly required to move about the office and around the corporate campus. The ...

Sonepar

Customer Service Representative

La Porte, TX

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

5 Legal

Finance Associate

Houston, TX · On-site

A Top 200 AmLaw firm seeks an associate to join their Finance Practice for their Dallas or Houston ... Experience in representing institutional and non-traditional lenders in connection with the ...

Bridgeway

Carrier Representative

Humble, TX · On-site

As a Carrier Representative , you will be the main point of contact for our carrier partners ... to all associates and applicants for employment without regard to race, color, sex, religion ...

iHeartMedia

BGV Sales Rep

Houston, TX

Display positive, courteous and respectful behavior towards the company, fellow associates, our customers and business partners * Positively represent our company's purpose and core values through ...

iHeartMedia

BGV Sales Rep

Houston, TX · On-site

Display positive, courteous and respectful behavior towards the company, fellow associates, our customers and business partners * Positively represent our company's purpose and core values through ...

previous page

Showing results 41-60

All JobsRepresentative Associate JobsRepresentative Associate Jobs in Houston, TX

Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.
What are the most commonly searched types of Representative jobs in Houston, TX? The most popular types of Representative jobs in Houston, TX are:
What are popular job titles related to Representative Associate jobs in Houston, TX? For Representative Associate jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Representative Associate jobs in Houston, TX look for? The top searched job categories for Representative Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Representative Associate jobs? Cities near Houston, TX with the most Representative Associate job openings:
Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Sonepar

La Porte, TX • On-site

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

There's a Place for You at Summit Electric Supply.
A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Summit Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building - you can find it here. We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.
Being "Powered by Difference" means we respect and value diverse perspectives. Within Summit Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
Title: Customer Service Representative (CSR)
Reports to: CSR Supervisor, Operations Manager or Service Center Manager
Customers served: External -- Customers, vendors, manufacturers' representatives, and other suppliers. Internal - Summit's warehouse and counter sales associates, Account Managers, Operations Manager and Service Center Manager
Role Summary
The Customer Service Representative (CSR) is primarily responsible for assisting Summit's customers over the phone, internet, email or in person and works closely with the Service Center sales staff to ensure a high level of customer service.
  • Thoroughly understand all product capabilities, features, and benefits as well as Summit's market conditions, product warranties and services
  • Develop new and existing customer relationships by providing Summit solutions and products to meet the customers' needs
  • Assist customers over the phone or via internet with orders, quotations, and product questions
  • Negotiate profitable pricing with both customers and suppliers
  • Proactively follow up on customer orders, challenges, and needs
  • Resolve customer concerns and issues as efficiently and effectively as possible
  • Assist counter and warehouse associates as needed

Essential Qualifications and Experience
  • Excellent interpersonal and communication skills, both oral and written
  • Time management - ability to organize and manage multiple priorities and meet deadlines
  • Flexibility - ability to effectively adapt to change
  • High school diploma or GED

Beneficial Skills and Experience
  • Ability to perform duties with minimal supervision
  • Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors' Education Program (EPEC)
  • 3 or more years of counter sales experience or inside sales experience with an electrical distributor or thorough knowledge of electrical tools, supplies and equipment

Physical Challenges
  • Consistent sitting for hours at a time
  • Consistent use of keyboard and mouse
  • Must be able to lift 5 pounds on a regular and consistent basis
  • Ability to climb stairs on occasion
  • Majority of job is located inside office during regular office hours of operation

Direct Reports: No direct reports
FLSA Status: Non-exempt salaried
What We Offer You
We offer great family-friendly benefits to full-time associates:
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

Summit Electric Supply offers tuition reimbursement, and earned wage access.
We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/SummitElectricSupply/
https://www.linkedin.com/company/summit-electric-supply/
https://www.youtube.com/user/SummitElectricSupply
Learn more at https://summit.com/about-us
Summit Electric Supply is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
Recruiter Name:

Apply