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Representative Associate Jobs in Chicago, IL (NOW HIRING)

As an Associate Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. What your day-to-day will look ...

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Bullock, Logan Associates is a small, well-established Manufacturer's Representative firm serving the Commercial and Industrial HVAC industry. We are looking for a motivated and detail-oriented Sales ...

We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home. What we offer: * 100% remote work * Qualified ...

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Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.
What are the most commonly searched types of Representative jobs in Chicago, IL? The most popular types of Representative jobs in Chicago, IL are:
What are popular job titles related to Representative Associate jobs in Chicago, IL? For Representative Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Representative Associate jobs in Chicago, IL look for? The top searched job categories for Representative Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Representative Associate jobs? Cities near Chicago, IL with the most Representative Associate job openings:

$16/hr

Part-time

Retirement, PTO

Re-posted 16 days ago


Job description

174 - Oakbrook Center - Oak Brook, IL

Who Are We?

Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

What We Offer
  • Competitive base pay$16 per hour

  • Paid Volunteer Time

  • Paid Time Off

  • Generous associate discount

  • 401k with company match

  • Advancement opportunities

Role Overview

The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Primary Responsibilities

  • Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.

  • Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.

  • Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.

  • Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing.

  • Ensure shelves and displays are stocked, organized, and visually appealing.

  • Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.

  • Process transactions accurately and efficiently using a point-of-sale system.

  • Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.

  • Adhere to company policies, procedures and guidelines, including safety protocols.

  • Process returns and exchanges according to company policy, always ensuring guest satisfaction.

  • Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.

Physical Requirements

This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information.

*Must be available to work nights & weekends*

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

  • #73 in Fortune 100 Best Companies to Work For 2023

  • #4 in Fortune Best Workplaces in Retail 2022

  • #93 in Best Workplaces for Millennials 2023

  • #34 in Fortune Best Workplaces for Women 2022