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Representative Associate Jobs in Utah (NOW HIRING)

Heideman & Associates

Associate Attorney

Provo, UT · On-site

$85K - $175K/yr

We are seeking an Associate Attorney to become a part of our team ... You will represent clients in legal proceedings, draw up legal documents and advise clients on ...

Kimball Midwest

Account Representative

Vernal, UT · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... We are a people business at our core, treating both customers and associates with the same respect.

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Representative Associate information

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

Are representative associate positions entry level?

Yes, representative associate positions are typically entry-level roles that often require minimal prior experience. They usually involve customer service, communication skills, and basic computer proficiency, making them accessible to recent graduates or individuals new to the workforce.

What are the most commonly searched types of Representative jobs in Utah?

The most popular types of Representative jobs in Utah are:

What are popular job titles related to Representative Associate jobs in Utah?

For Representative Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Representative Associate jobs in Utah look for?

The top searched job categories for Representative Associate jobs in Utah are:

What cities in Utah are hiring for Representative Associate jobs?

Cities in Utah with the most Representative Associate job openings:

Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative, Associate

Accendra

Salt Lake City, UT

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life.

The anticipated salary for this position is $20.00 USD hourly. Schedule M-F 10.30 am - 7 pm

Summary

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.

Core Responsibilities

  • Review and Process orders via fax and electronic platforms
  • Make outbound calls to patients and referrals as needed
  • Utilize tools and resources to assist in order entry
  • Use full product knowledge of Byram therapies to service patients
  • Communicate effectively with patients, teammates healthcare professionals and sales team.
  • Consistently meet required Key Performance Indicators (KPI's)
  • Perform other duties as required

Qualifying Experience

  • High School Diploma or equivalent required
  • 1-2 years of customer service experience required
  • Call center experience preferred
  • Excellent written and verbal communication skills
  • Proficient with MS Office and the ability to navigate multiple platforms
  • Ability to learn our brand products and therapies
  • Strong customer service skills with the ability to resolve patient concerns
  • Demonstrate soft skills to enhance patient experience

Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness.

Our benefits program includes:

  • Medical, dental, and vision care coverage

  • Paid time off plan

  • 401(k) Plan

  • Flexible Spending Accounts

  • Basic life insurance

  • Short-and long-term disability coverage

  • Accident insurance

  • Teammate Assistance Program

  • Paid parental leave

  • Domestic partner benefits

  • Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

#AccendraHealth

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