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Repossession Representative Jobs (NOW HIRING)

South Bay Auto Auction

Recovery Rep.

Gardena, CA · On-site

$16.25 - $20.50/hr

In this role the individual will work as the liaison between the clients (lien holder), and the repossession companies immediately upon forwarding the assignments out in the field to be worked.

OPENLANE

Customer Service Representative (Remote)

$19 - $22/hr

You will act as a support partner by assisting customers including repossession companies, lenders ... The Customer Service Representative is responsible for providing information and assistance to any ...

Openlane

Customer Service Representative (Remote)

$19 - $22/hr

You will act as a support partner by assisting customers including repossession companies, lenders ... The Customer Service Representative is responsible for providing information and assistance to any ...

Auto Now

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

Position Summary We are seeking a motivated and customer-focused Customer Service Representative to ... Support collections, insurance follow-up, and repossession processes when necessary * Ensure ...

Schoolsfirstfcu

Recovery Representative II

Sacramento, CA · On-site

$17 - $21.25/hr

Recovery Representative II The pay range for this position is listed below. Our pay ranges are ... Repossession Functions * Works on delinquent vehicle loans through inbound/out-bound calls, written ...

OPENLANE

Customer Service Representative (Remote)

$19 - $22/hr

You will act as a support partner by assisting customers including repossession companies, lenders ... The Customer Service Representative is responsible for providing information and assistance to any ...

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Repossession Representative information

See salary details

$24.5K

$44.2K

$77K

How much do repossession representative jobs pay per year?

As of Sep 11, 2026, the average yearly pay for repossession representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a repossession representative?

Repossession Representatives are professionals responsible for reclaiming property, usually vehicles, from individuals or businesses who have defaulted on loan or lease agreements. They work on behalf of lenders, such as banks or finance companies, to locate and recover collateral when payments are not made. Their duties often include investigating accounts, locating assets, and coordinating the safe retrieval of property, all while adhering to legal and ethical standards. Good communication and negotiation skills are important, as they often interact with borrowers during the process.

What skills and qualifications are needed to be a repossession representative?

To thrive as a Repossession Representative, you generally need knowledge of repossession laws, negotiation skills, and a valid driver's license, often supported by a high school diploma or equivalent. Familiarity with GPS tracking systems, repossession management software, and sometimes certification from organizations like the Certified Asset Recovery Specialist (CARS) program are valuable. Strong communication, conflict resolution, and stress management skills help you handle challenging interactions with clients and property owners. These competencies are crucial for ensuring legal compliance, efficient asset recovery, and maintaining safety during repossession activities.

What are some common challenges a repossession representative may face?

Repossession Representatives often encounter challenges such as locating assets when borrowers have moved or are unresponsive, and dealing with emotionally charged situations when reclaiming property. The role requires strong conflict resolution skills, attention to detail when following legal procedures, and the ability to work independently while adhering to company and regulatory guidelines. Effective communication and professionalism are essential, as representatives frequently coordinate with clients, law enforcement, and team members to ensure safe and lawful recoveries.

What is the difference between Repossession Representative vs Field Collection Agent?

AspectRepossession RepresentativeField Collection Agent
CredentialsDriver's license, sometimes repossession-specific trainingCredit and debt collection training, sometimes certifications
Work EnvironmentOn-site at repossession locations, in the fieldField visits to debtors' locations, in the field
Employer & IndustryAuto finance companies, lendersDebt collection agencies, financial institutions

Both roles involve fieldwork and require driving, but Repossession Representatives focus on recovering collateral like vehicles, while Field Collection Agents handle debt recovery through negotiations. The roles often overlap in skills and environment, but their primary objectives differ: repossession vs debt collection.

How to become a repossession representative?

To become a repossession representative, candidates typically need a high school diploma or equivalent, a valid driver's license, and a clean driving record. Prior experience in collections, security, or law enforcement can be beneficial, and some employers may require completion of training programs or certifications related to repossession procedures and safety protocols.

What cities are hiring for Repossession Representative jobs?

Cities with the most Repossession Representative job openings:

What are popular job titles related to Repossession Representative jobs?

For Repossession Representative jobs, the most frequently searched job titles are:

Repossession Representative jobs near you
Infographic showing various Repossession Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Recovery Rep.

Gardena, CA • On-site

South Bay Auto Auction
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about South Bay Auto Auctionexternal

$16.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

This position involves dealing with automotive repossessions, repo agents, and vehicle lien holders. In this role the individual will work as the liaison between the clients (lien holder), and the repossession companies immediately upon forwarding the assignments out in the field to be worked.


Duties: 

  • Forward and outsource past due or defaulted automobiles for skip tracing and repossession to company approved vendors.
  • Maintain and provide high level of customer service to clients.
  • Monitor active accounts for updates.
  • Provide Repo documents to clients such as invoices, condition reports, picture reports, etc.
  • Request Repo documents from vendors such as invoices, condition reports, picture reports, etc. Answering and directing phone calls and other duties as required


Requirements:

  • Solid PC skills (Outlook, Word, Excel) and user level application
  • High School Diploma or Equivalent
  • Minimum of 2 years of customer service or client contact experience
  • Demonstrated ability to function as a contributing team member
  • Professional interaction with internal employees and external vendors / clients.
  • Ability to manage multiple tasks, applies best practices to required tasks, organize work and set priorities with a sense of urgency and importance.
  • Ability to work under pressure, using tact, discretion and good judgment to respond to all requests in a professional and courteous manner
  • Detail Oriented
  • Other duties as required


Preferred:

  • Previous automobile collections and recovery experience.
  • Experience with working with repossession companies.
  • SBRS offers vacation, sick, holiday, life, dental, vision and medical insurance


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.