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Repossession Assistant Jobs (NOW HIRING)

Citadel

Auto Repossession Specialist

Exton, PA · Hybrid

Handling of communication and interaction with recovery agents that will assist in maximizing repossessions. * Daily updating of all repossession attempts provided by vendors and determining if ...

Citadel

Auto Repossession Specialist

Exton, PA · On-site

Handling of communication and interaction with recovery agents that will assist in maximizing repossessions. * Daily updating of all repossession attempts provided by vendors and determining if ...

Citadel

Auto Repossession Specialist

Exton, PA · On-site

Handling of communication and interaction with recovery agents that will assist in maximizing repossessions. * Daily updating of all repossession attempts provided by vendors and determining if ...

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Repossession Assistant information

What is a repossession assistant?

Repossession Assistants are professionals who support repossession agents in recovering property, such as vehicles or equipment, from individuals or businesses who have defaulted on their loans or lease agreements. Their duties often include handling paperwork, coordinating logistics, performing basic inspections, and sometimes accompanying agents during repossession activities. They also communicate with clients, maintain records, and ensure compliance with legal and company policies. Repossession Assistants play a crucial role in helping the repossession process run smoothly and efficiently.

What skills and qualifications are needed to be a repossession assistant?

To thrive as a Repossession Assistant, you need a good understanding of asset recovery procedures, attention to detail, and a valid driver's license, with a high school diploma often required. Familiarity with GPS tracking tools, repossession management software, and basic automotive systems is typically necessary. Strong interpersonal skills, discretion, and the ability to remain calm under pressure help build trust and handle sensitive situations effectively. These skills ensure efficient, lawful, and respectful asset recovery while maintaining safety and compliance standards.

What challenges do repossession assistants face and how can they handle them?

Repossession Assistants often encounter challenges such as locating hard-to-find vehicles, dealing with uncooperative vehicle owners, and ensuring personal safety during recoveries. Effective communication skills, attention to detail, and knowledge of relevant laws and company protocols are key to overcoming these obstacles. Building strong teamwork with drivers and office staff, keeping thorough documentation, and maintaining professionalism in difficult situations can help Repossession Assistants navigate these challenges successfully.

What cities are hiring for Repossession Assistant jobs?

Cities with the most Repossession Assistant job openings:

What are the most commonly searched types of Repossession jobs?

The most popular types of Repossession jobs are:

What states have the most Repossession Assistant jobs?

States with the most job openings for Repossession Assistant jobs include:

What are popular job titles related to Repossession Assistant jobs?

For Repossession Assistant jobs, the most frequently searched job titles are:

Infographic showing various Repossession Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Auto Repossession Specialist

Exton, PA • Hybrid

Citadel Federal Credit Union
Commercial Banking • 501 - 1,000 employees
Learn more about Citadel Federal Credit Unionexternal

Full-time

Posted 12 days ago

Job description

Job Overview

This position is responsible for review and completion of all requirements for the repossession process for Citadel’s automobile portfolio. This includes but is not limited to maintaining support of the daily flow of repossessions and the handling in the assigning, cancelling, and updating of repossession orders and skip vendors from vehicle placement to recovery.

This position is also responsible for the issuance of all pre and post repossession notifications to members and/or the representation as required.

This position will be responsible as additional support to the Asset Recovery Manager for any departmental overflow in the case of the Manager not being available to initiate or complete these said tasks. The role will also be cross-trained to support all departmental administrative duties.

This is a Hybrid position. 

Responsibilities 

Repossession

  • Handling of placing delinquent automobile loans for repossession.
  • Handling of communication and interaction with recovery agents that will assist in maximizing repossessions.
  • Daily updating of all repossession attempts provided by vendors and determining if additional steps (placement with ‘skip’ vendors) are necessary.
  • Ensure all legal notifications regarding repossessions and sales are properly communicated to members (including review of repossession letters for accuracy).
  • Ensure all internal notifications and workflows related to repossessions and subsequent sales or redemptions are processed in a timely manner.
  • Process repossession reporting for company-wide use.
  • Handling of cancelling any repo cancellation requests.
  • Assigning of placing skip requests for unable to find repossession orders.

Filing titles.

  • Handling of repossession and skip vendor invoices.
  • Processing Sold auctioned vehicles.
  • Handling of any impound notices (ie. Parking authority, etc.).

Qualifications and Education Requirements

  • Knowledgeable and experienced in automobile repossession processing and laws (minimum 3 years) preferred.
  • Experience with repossession agents, Collateral Insurance Protection providers preferred.
  • Experience with ‘Collect Anywhere’ software preferred.
  • Have a strong understanding of department software and systems.
  • Experience in building and maintaining relationships with vendor partners, such as skip tracing and repossession agents preferred.
  • Microsoft Office, Collect Anywhere, and other applicable Credit Union system experience preferred.

Additional Skills/Notes

  • Highly organized, detail-oriented person. 
  • Effective oral and written communication skills.
  • Working knowledge of Citadel contracts preferred.
  • Ability to multi-task in a fast-paced environment preferred.
  • Strong negotiating skills preferred.

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