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Repair Associate Jobs in Washington (NOW HIRING)

Denken Solutions, Inc.

Sales Associate

Beltsville, MD · On-site

$22.90/hr

This role supports operational excellence by ensuring repairs are completed efficiently, accurately ... All our associates working with us are expected to embrace our RACE values: R - Results Matter, A ...

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Repair Associate information

What is the difference between Repair Associate vs Repair Technician?

AspectRepair AssociateRepair Technician
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; technical certifications often preferred
Work EnvironmentRetail stores, service centers, customer-facing settingsRepair shops, technical service centers, industrial environments
Employer & Industry UsageElectronics, appliances, retail service providersElectronics, appliances, industrial equipment repair
Common Search & Comparison IntentUnderstanding entry-level repair rolesTechnical repair skills and certifications

Repair Associates typically handle basic repair tasks and customer interactions in retail or service settings, often with minimal certifications. Repair Technicians usually possess technical certifications and perform more complex repairs in specialized environments. Both roles are essential in the repair industry but differ in skill level and work scope.

What does a repair associate do?

A Repair Associate is responsible for inspecting, diagnosing, and fixing a variety of products or equipment, such as electronics, appliances, or clothing. They assess damage, determine the best method of repair, and use specialized tools to restore items to working condition. Repair Associates may also interact with customers, provide estimates, and ensure that repairs meet quality standards. Their role is essential in keeping products functioning and extending their lifespan.

What are the key skills and qualifications needed to thrive as a repair associate, and why are they important?

To thrive as a Repair Associate, you need strong mechanical aptitude, attention to detail, and experience with troubleshooting and repairing equipment, often supported by a high school diploma or vocational training. Familiarity with hand and power tools, diagnostic equipment, and inventory management systems is typically required. Excellent problem-solving skills, customer service orientation, and the ability to work efficiently under pressure help set top performers apart. These skills ensure timely and effective repairs, customer satisfaction, and smooth operations in maintenance or service environments.

What are some common challenges repair associates face, and how can they effectively manage them?

Repair Associates often encounter challenges such as diagnosing complex issues, working under time constraints, and keeping up with evolving technologies or products. To manage these, it's important to stay organized, communicate clearly with customers and team members about repair timelines, and pursue ongoing training to remain current with industry standards. Collaborative environments and access to technical resources also play a key role in overcoming daily obstacles and ensuring high-quality repairs.
What are the most commonly searched types of Repair jobs in Washington? The most popular types of Repair jobs in Washington are:
What cities in Washington are hiring for Repair Associate jobs? Cities in Washington with the most Repair Associate job openings:
Repair Associate jobs near you

Automotive Repair Assistant Manager

AAA Club Alliance, Inc.

Fairfax, VA • On-site

$58K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

244th of 304 rated insurance

Job description

Accelerate Your Career with AAA Club Alliance!
Are you a natural leader with a passion for maximizing performance and delivering results? This is your opportunity to take the wheel and steer your career forward with AAA Club Alliance.
As an Automotive Repair Assistant Manager, you'll play a key role in daily shop operations - supporting your team, mentoring technicians, and ensuring every customer drives away with confidence. With your organizational skills, business acumen, and automotive expertise, you'll help foster a culture of excellence, teamwork, and top-quality service. Join us in our state-of-the-art facility, leverage cutting-edge technology, and fuel your passion for the automotive industry with a company that invests in your success.
Location: 9400 Main Street, Fairfax, VA 22031
What We Offer:
  • The starting base compensation for this position is $58,975 - $75,266/yr. Actual pay will be based on factors such as applicant experience and geographic location.
  • This position is eligible to earn monthly incentive pay based upon store sales and overall performance.
  • Schedule: Full-time, 5 days per week. Team members are required to work Saturdays as part of their regular schedule. The workweek includes one scheduled day off during the week and Sundays off. Additional schedule adjustments may be made based on business needs and approved time off.
  • Ongoing training, development, and career growth opportunities across AAA's Car Care network.

Your Impact as an Automotive Repair Assistant Manager:
  • Lead and support daily operations of the Car Care Center Service Department, ensuring efficient workflow, productivity, and exceptional customer service.
  • Supervise, mentor, and develop Repair Technicians, Service Advisors, and sales associates while helping to foster a positive, high-performing team environment.
  • Assist with hiring, onboarding, training, coaching, and performance management of service department associates.
  • Ensure all vehicle repairs and maintenance services are completed accurately, professionally, and in accordance with manufacturer specifications and industry standards.
  • Maintain clear and proactive communication with customers regarding repair recommendations, approvals, timelines, and service expectations.
  • Partner with Service Advisors and sales associates to explain repair recommendations, secure customer approvals, and deliver an outstanding customer experience.
  • Organize and prioritize work assignments to maximize shop efficiency, vehicle throughput, and parts procurement processes.
  • Support store sales growth and profitability through effective operational execution and customer service excellence.
  • Assist with opening and closing responsibilities, scheduling, estimate preparation, work orders, and overall store operations. Assume responsibility for store operations and sales performance in the Manager's absence.
  • Ensure compliance with all AAA Car Care policies and procedures, including OSHA, M.A.P., state, and environmental regulations.
  • Maintain a safe, clean, and organized work environment while ensuring proper maintenance of tools and equipment.
  • Accurately complete and review required documentation, repair orders, inspections, and related administrative functions.
  • Support inventory preparation, workflow monitoring, training initiatives, and other operational responsibilities as assigned.

What You'll Bring:
  • High school diploma or equivalent required. A combination of education and relevant experience may be considered in lieu of a degree.
  • Minimum of 4 years of experience in the automotive repair industry.
  • ASE Certification preferred.
  • Demonstrated leadership experience with the ability to coach, develop, and motivate team members.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent verbal and written communication skills with a customer-focused mindset.
  • Proficiency with automotive shop management software, diagnostic technology, and PC-based applications.
  • Ability to manage multiple priorities and adapt to changing business needs.
  • Valid driver's license with an acceptable driving record.
  • Authorized to work in the United States.
  • Ability to successfully complete all pre-employment screenings, including background and drug screening.

Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care

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