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Rentcafe Jobs in Ohio (NOW HIRING)

Leasing Manager

Euclid, OH · On-site

$27/hr

Maintain accurate listings across advertising platforms (Zillow, Apartments.com, RentCafe, etc.) * Support and lead resident and community events to enhance engagement and retention * Track ...

... RentCafe, etc.) * ​Support and lead resident and community events to enhance engagement and retention * ​Track performance metrics and contribute recommendations to improve lead generation and ...

Leasing Agent

Columbus, OH · On-site

$19 - $22/hr

Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc. * Track traffic and leasing performance using internal reporting tools * Coordinate move-in ...

Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc. * Track traffic and leasing performance using internal reporting tools * Coordinate move-in ...

Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc. * Track traffic and leasing performance using internal reporting tools * Coordinate move-in ...

Leasing Consultant

Euclid, OH · On-site

$22 - $25/hr

Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc. * Track traffic and leasing performance using internal reporting tools * Coordinate move-in ...

Rentcafe information

What are the key skills and qualifications needed to thrive as a RentCafe specialist?

To thrive as a RentCafe Specialist, you need a solid understanding of property management processes, customer service experience, and familiarity with leasing workflows, often supported by a background in real estate or property management. Proficiency with the RentCafe platform, Yardi property management software, and general CRM systems is typically required. Strong communication, problem-solving skills, and attention to detail help you address resident inquiries and support property operations effectively. These skills and qualities are crucial for ensuring smooth digital leasing processes, resident satisfaction, and optimal property performance.

What are some common challenges faced by RentCafe specialists when supporting property management clients?

RentCafe specialists often encounter challenges such as troubleshooting complex software issues for clients, adapting to frequent updates in the platform, and resolving time-sensitive requests while balancing multiple tasks. Since the role requires close collaboration with property managers and leasing agents, effective communication and problem-solving skills are essential. Staying up-to-date with RentCafe features and maintaining a strong understanding of client workflows are key to delivering excellent customer support.

What is the difference between Rentcafe vs Leasing Agent?

FeatureRentcafeLeasing Agent
Primary RoleProperty management software provider for leasing and rent collectionIndividual responsible for showing properties and signing leases
CredentialsNone specific; familiarity with property management softwareReal estate license or certification often required
Work EnvironmentOffice-based, supporting property managers and leasing teamsOn-site at properties, interacting directly with prospective tenants
Industry UsageUsed by property management companies and landlordsEmployed by property management firms or independently as a real estate agent

Rentcafe is a property management software platform that streamlines leasing processes, while a leasing agent is a person who directly interacts with tenants and manages property showings. Both roles are integral to the rental industry but serve different functions. Rentcafe supports leasing operations behind the scenes, whereas leasing agents are the frontline representatives engaging with prospective tenants.

What cities in Ohio are hiring for Rentcafe jobs?

Cities in Ohio with the most Rentcafe job openings:

Infographic showing various Rentcafe job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution.

Yardi Technical Analyst Hybrid

National Church Residences

Dublin, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


National Church Residences rating

5.0

Company rating: 5.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

218th of 245 rated social care providers


Job description

Job Description:
In his Hybrid role, you will work in our Central Ohio office every Tuesday, Wednesday and Thursday, then work from home using our provided resources on Mondays and Fridays.
PURPOSE
As a Yardi Technical Analyst at National Church Residences, you will provide hands-on support for our Yardi Voyager and RentCafé platforms, ensuring system stability, data integrity, and user satisfaction. You will be engaging in system configuration, troubleshooting, reporting, and integration support, with a focus on Affordable Housing compliance and operational efficiency. In this collaborative role, you will work closely with the Application Manager Yardi and stakeholders across departments to implement enhancements and improve processes.
ESSENTIAL FUNCTIONS
  • Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and security
  • Provide Tier 1 and Tier 2 support for Yardi users, resolving technical issues and managing helpdesk tickets
  • Monitor and maintain data integrity across Yardi modules, including compliance-related data for HUD and LIHTC programs
  • Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools
  • Develop and maintain custom reports using Yardi Spreadsheet Reporter (YSR), SQL, and other reporting tools
  • Assist with testing and deployment of Yardi upgrades, patches, and new module implementations
  • Collaborate with business stakeholders to gather requirements and implement system enhancements
  • Document processes, configurations, and data flows to support internal controls and audit readiness
  • Participate in process improvement initiatives and contribute to training and user adoption efforts

EXPECTATIONS
  • Demonstrate and maintain a professional manner.
  • Manage time efficiently and effectively.
  • Provides leadership as a role model to promote a team approach, collaboration.
  • Participates in policy creation and appropriate problem-solving methods.
  • With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
  • Performs other duties as assigned.

Education: Bachelor's degree in Information Systems, Computer Science, Business, or equivalent experience
Experience:
  • Minimum of 3 years of hands-on experience with Yardi Voyager (7S or newer) and RentCafé in a technical or support role
  • Proficiency in SQL for data analysis and report development preferred
  • Experience with Yardi ETL processes and system integrations preferred
  • Understanding of property management and accounting workflows

Skills:
  • Experience with RentCafe and other Yardi modules (e.g., PayScan, Maintenance)
  • Familiarity with Affordable Housing compliance workflows (HUD, LIHTC, TRACS)
  • Knowledge of additional Yardi modules (e.g., Maintenance IQ, PayScan, Construction Manager) are preferred
  • Background in process improvement or automation
  • Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
  • Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
  • Must be able to successfully lead others in an environment of complexity.
  • Must have strong motivational skills and a high emotional intelligence quotient (EQ)
  • Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.

Travel: Rare, up to 5%
Licensure:
  • Yardi certification or formal training in Voyager system administration (preferred)
  • ITIL Foundation or similar service management certification (preferred)

In return, National Church Residences offers an excellent total reward package that includes:
  • Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
    • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
    • Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
    • Parental Leave paid at 100% for four weeks
    • Coverage begins first of the month following your date of hire!
  • Dental & Vision coverage for you and your family with Nationwide providers.
  • Company provided Life & ADD insurance and Disability coverage.
  • Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance, Hospital Indemnity, and Critical Illness.
  • Flexible Spending Accounts for Dependent Care and Transportation & Parking
  • Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
  • Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
  • Reimbursement for Tuition expenses
  • Paid Time Off (PTO), 9 paid Holidays and Parental Paid Leave at 100%

(Programs vary depending on Full Time, Part Time or Contingent Status)
#LI-TS1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

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