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Rental Operations Manager Jobs in Washington (NOW HIRING)

The Hertz Corporation

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor ...

Hertz

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor ...

CLEAR - Field

Operations Manager (DCA)

Arlington, VA · On-site

$70K - $87K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... rental cars). * Excellent interpersonal and communication skills with the ability to motivate ...

CLEAR - Field

Operations Manager (DCA)

Arlington, VA · On-site

$70K - $87K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... rental cars). * Excellent interpersonal and communication skills with the ability to motivate ...

CLEAR

Assistant Operations Manager (DCA)

Arlington, VA · On-site

$25.30/hr

Attend station management team meetings Ideal candidates will have: * 1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars)

CLEAR

Assistant Operations Manager (IAD)

Sterling, VA · On-site

$25.30/hr

Attend station management team meetings Ideal candidates will have: * 1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars)

Ryder

Rental Sales Representative

Manassas, VA

The Rental Sales Representative is responsible for acting as the front-line sales agent for the ... If you're motivated, coachable, and looking to get your sales, operations, or management career ...

Ryder

Rental Sales Representative

Glen Burnie, MD

Operations & Asset Management: Responsible for the overall profitably, operations and asset management of a rental location Accountable for coordinating with Maintenance, Asset Management, Sales, and ...

Black Diamond

Shop Service Technician

Manassas, VA · On-site

$25 - $35/hr

... operational readiness and safety of rental equipment within the Rental and Leasing Services ... Communicate effectively with service managers to prioritize repair schedules and equipment ...

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Rental Operations Manager information

What does a rental operations manager do?

A Rental Operations Manager oversees the daily operations of rental businesses, such as car, equipment, or property rentals. They are responsible for managing staff, ensuring customer satisfaction, optimizing fleet or inventory usage, and meeting financial goals. Their duties may also include developing policies, handling customer issues, coordinating maintenance schedules, and ensuring compliance with industry regulations. Effective Rental Operations Managers use strong organizational and leadership skills to keep operations running smoothly and efficiently.

What are some common challenges faced by a rental operations manager, and how can they be effectively addressed?

Rental Operations Managers often encounter challenges such as fluctuating demand, maintenance scheduling, and ensuring high customer satisfaction. Managing inventory to meet peak periods while minimizing downtime requires strong organizational skills and data-driven forecasting. Additionally, coordinating with maintenance teams and front-line staff is essential to keep operations running smoothly. Building strong relationships with vendors and implementing efficient processes can help address these challenges and lead to a more successful rental operation.

What are the key skills and qualifications needed to thrive as a rental operations manager, and why are they important?

To thrive as a Rental Operations Manager, you need strong leadership, organizational, and business management skills, often supported by experience in property management or hospitality and a relevant degree. Familiarity with property management software, booking platforms, and financial reporting systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for managing teams and client relationships. These competencies ensure efficient operations, high customer satisfaction, and profitability in a competitive rental market.

What is the difference between Rental Operations Manager vs Rental Coordinator?

AspectRental Operations ManagerRental Coordinator
CredentialsExperience in operations, industry-specific certifications often preferredCustomer service skills, basic industry knowledge
Work EnvironmentOversees multiple rental locations, manages teamsAssists customers, handles rental transactions
Employer & Industry UsageUsed in equipment, vehicle, and property rental companiesCommon in customer-facing rental roles
Search & Comparison IntentLooking for managerial roles overseeing rental processesSeeking entry-level or support roles in rentals

The Rental Operations Manager typically oversees rental processes, manages teams, and ensures operational efficiency, requiring industry experience and certifications. In contrast, the Rental Coordinator focuses on customer interactions, rental transactions, and support tasks. Both roles are essential in rental companies but differ in responsibilities and seniority.

What are popular job titles related to Rental Operations Manager jobs in Washington?

For Rental Operations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Rental Operations Manager jobs in Washington look for?

The top searched job categories for Rental Operations Manager jobs in Washington are:

What cities in Washington are hiring for Rental Operations Manager jobs?

Cities in Washington with the most Rental Operations Manager job openings:

Rental Operations Manager jobs near you

Operations Manager - Manassas

National Trench Safety, Inc

Manassas, VA • On-site

Full-time

Posted 18 days ago

National Trench Safety rating

7.7

Company rating: 7.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

89th of 176 rated vehicle equipment hire

Job description


Job Summary 

As an Operations Manager, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity and logistics. By working closely with the Branch Manager, you will ensure safety, world-class customer service, and standard process compliance to ensure effective and efficient operations. This position is a safety-sensitive role that requires compliance with the company's drug and alcohol policy and adherence to all safety regulations and procedures. 

Key Responsibilities 

  • Support the Branch Manager in implementing actions to achieve financial objectives.
  • Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, and labor costs, which would positively impact the business.
  • Responsible for recruiting, hiring, training, coaching, and counseling staff and front-line personnel to provide ongoing support and development.
  • Optimize core processes and positively influence client relationships and business opportunities.
  • Manages and fosters effective communication at all levels of the organization.
  • Ensures daily operations are maintained as scheduled.
  • Responsible for performance management of direct staff, including Inside Sales Reps, Drivers, and other staff as applicable.
  • Assist the Branch Manager in ensuring compliance with all company policies.
  • May fill in during the absence of the Branch Manager. 
  • Oversees rental operations and directs and checks the daily paperwork flow related.
  • Communicates with sales personnel regarding jobs, quotes, problems, etc.
  • Oversees maintenance and/or repair of Company vehicles. 
  • Ensure Safety training & protocols are followed and implemented at the branch.
  • Available on a 24-hour basis for customer needs and facility security alarm situations. 
  • Other responsibilities as assigned.

Knowledge and Skills  

  • Excellent verbal and written communication, attention to detail, and organizational skills.
  • Ability to work independently and apply sound judgment to a variety of situations.
  • Strong collaboration and presentation skills. 
  • Strong mechanical aptitude and time management skills.  
  • Emotional Intelligence and influential leadership skills.  
  • Basic Knowledge of principles of 6S to accurately optimize processes.
  • Excellent customer service and organizational skills. 
  • Proficient knowledge in Microsoft Office.

Qualifications 

  1. Bachelor’s degree preferred.
  2. Minimum (4) four years of experience in operations in manufacturing or the construction industry is preferred.
  3. Must have a valid driver license.


What National Trench Safety employees say

Pay

Benefits

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