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Rental Counter Person Jobs (NOW HIRING)

BRAMCO GROUP

Rental Sales Representative

Memphis, TN · On-site

To collaborate with the machine sales person(s) in your territory to identify rental revenue ... Coordinate with Rental Counter personnel to ensure day to day activities of rental are completed.

BRAMCO GROUP

Rental Sales Representative

Memphis, TN · On-site

To collaborate with the machine sales person(s) in your territory to identify rental revenue ... Coordinate with Rental Counter personnel to ensure day to day activities of rental are completed.

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Rental Counter Person information

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How much do rental counter person jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for rental counter person in the United States is $15.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.59 per hour, depending on experience, location, and employer.

What is a rental counter person?

Rental counter persons are customer service professionals who work at the front desk of rental agencies, such as car rental companies or equipment rental businesses. Their main responsibilities include assisting customers with reservations, processing rental agreements, explaining rental terms, handling payments, and addressing customer inquiries or issues. They play a crucial role in ensuring a smooth and efficient rental experience for customers. Strong communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Rental Counter Person vs Sales Associate?

AspectRental Counter PersonSales Associate
Required CredentialsHigh school diploma or equivalent; some roles may require basic customer service experienceHigh school diploma; sales experience can be beneficial
Work EnvironmentRental stores, equipment rental shops, hardware storesRetail stores, department stores, specialty shops
Employer & Industry UsageUsed in equipment, tool, and vehicle rental industriesCommon across various retail sectors including apparel, electronics, and furniture
Comparison Search IntentPeople looking to understand roles in rental servicesPeople interested in retail sales jobs

The Rental Counter Person primarily focuses on assisting customers with equipment or tool rentals, handling reservations, and providing product information in rental stores. In contrast, a Sales Associate typically works in retail environments, helping customers select products, processing sales, and maintaining displays. While both roles require customer service skills and may share similar credentials, their work environments and industry focus differ significantly.

What are the key skills and qualifications needed to thrive as a rental counter person, and why are they important?

To thrive as a Rental Counter Person, you need strong customer service skills, attention to detail, and a basic understanding of rental processes, often supported by a high school diploma or equivalent. Familiarity with rental management software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this client-facing role. These skills are crucial for ensuring efficient transactions, positive customer experiences, and smooth day-to-day operations.

What are some common challenges faced by a rental counter person and how can they be addressed?

A Rental Counter Person often manages multiple tasks at once, such as assisting customers, processing rental agreements, and handling returns. One common challenge is balancing high customer traffic with the need to maintain accuracy in paperwork and inventory tracking. Effective communication, organization, and familiarity with the rental system can help address these challenges. Additionally, staying patient and solution-oriented during busy periods ensures a positive customer experience and smooth workflow.
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What job categories do people searching Rental Counter Person jobs look for?

The top searched job categories for Rental Counter Person jobs are:

Rental Counter Person jobs near you
Infographic showing various Rental Counter Person job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,854 per year, or $15.3 per hour.

Truck rental counter person

Sternberg Automotive Group

Louisville, KY • On-site

Full-time

Posted 5 days ago

Job description

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Join Sternberg Automotive Group as a Truck Rental Counter Person in Louisville, KY. In this role, you will be the primary point of contact for customers renting trucks, providing exceptional service and ensuring smooth rental processes. You will manage rental agreements, handle payments, and assist customers with their rental needs to guarantee satisfaction and repeat business.
Responsibilities
  • Greet and assist customers at the truck rental counter in a professional and courteous manner.
  • Process rental agreements accurately and efficiently, ensuring compliance with company policies.
  • Provide detailed information about truck rental options, rates, and requirements.
  • Manage rental inventory and coordinate with the maintenance team to ensure trucks are rental-ready.
  • Handle payments, refunds, and deposits in accordance with company procedures.
  • Address customer inquiries and resolve any rental issues or concerns promptly.
  • Maintain a clean and organized rental counter and waiting area.
  • Collaborate with other team members to support overall dealership operations as needed.
Requirements
  • High school diploma or equivalent.
  • Previous experience in customer service or vehicle rental preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle cash and process transactions accurately.
  • Strong organizational skills and attention to detail.
  • Proficiency with computer systems and rental software is a plus.
  • Ability to work flexible hours, including weekends if necessary.
Benefits
  • Competitive compensation package
  • Opportunities for advancement within Sternberg Automotive Group
  • Comprehensive training and professional development
  • Supportive team environment
  • Employee discounts on vehicle rentals and services
About the Company
Sternberg Automotive Group is a trusted name in the automotive industry, committed to delivering outstanding customer service and quality vehicles. Based in Louisville, KY, we pride ourselves on building lasting relationships with our customers and providing a wide range of automotive solutions, including vehicle rental services. Join our team and become part of a company that values integrity, excellence, and community.
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