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Remote Zendesk Jobs in Three Rivers, MI (NOW HIRING)

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22/hr

Remote - offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT) Overview Join a global medical technology leader where customer experience is a top priority. In this remote contract role, you ...

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

Remote - offsite Shift: 8am-5pm PST, Training is Mon- Fri, then schedule is Sun - Thurs. Responsibilities * Provide customer services related to sales, sales promotions, installations, and ...

System One

Customer Service Representative

Portage, MI · Remote

$21.98/hr

Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced Customer Service Representative. Ideal candidates should have at least 2 years ...

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

Remote Hours: M- F 9am - 5:30pm Responsibilities * Provides customer services relating to sales, sales promotions, installations and communications. * Ensures that good customer relations are ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting) Responsibilities * Provides customer ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting) Responsibilities * Provides customer ...

All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Three Rivers, MI

Remote Zendesk information

See Three Rivers, MI salary details

$65.9K

$103.3K

$144.3K

How much do remote zendesk jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote zendesk in Three Rivers, MI is $103,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,200.00 and $117,100.00 per year, depending on experience, location, and employer.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are popular job titles related to Remote Zendesk jobs in Three Rivers, MI?

For Remote Zendesk jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Remote Zendesk jobs in Three Rivers, MI look for?

The top searched job categories for Remote Zendesk jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Remote Zendesk jobs?

Cities near Three Rivers, MI with the most Remote Zendesk job openings:

Remote Zendesk jobs near you

Customer Benefits Specialist (Remote)

Kalamazoo, MI • Remote

S&A Group
Insurance Services • 51 - 200 employees
Learn more about S&A Groupexternal

$50K - $65K/yr

Full-time

Re-posted 20 hours ago

Job description

S&A Group | Michigan

S&A Group is growing its team and seeking qualified professionals for the Client Benefits Specialist role. This is a fully remote opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This is a fully remote opportunity offering structured systems, performance-based compensation, and opportunities for professional growth.

Compensation
  • $50,000-$65,000 annually (performance-based)
  • Additional bonus opportunities available
Key Responsibilities
  • Communicate with prospective and current clients by phone
  • Explain service and benefit options clearly and professionally
  • Assist clients with account-related inquiries, updates, and billing concerns
  • Recommend suitable solutions based on client needs
  • Accurately document client interactions and maintain records
  • Follow company procedures, workflows, and communication standards
Qualifications
  • Experience in telesales, customer service, account management, or client support preferred
  • Strong communication, interpersonal, and phone skills
  • Ability to work independently in a remote environment
  • Organized, dependable, and detail-oriented
  • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
  • High school diploma or GED required
About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Why Join Our Team?

At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

Employment Type: FULL_TIME

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