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Remote Customer Support Representative Jobs in Three Rivers, MI

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Provides customer services relating to sales, sales promotions, installations and communications.

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Provides customer services relating to sales, sales promotions, installations and communications.

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Provides customer services relating to sales, sales promotions, installations and communications.

HMG Careers

Remote Customer Service and Sales

Elkhart, IN · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Customer Service Agent

Elkhart, IN · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Battle Creek, MI · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Kalamazoo, MI · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

InsuraTec

Sales Representative (Remote)

Goshen, IN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Coldwater, MI · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Portage, MI · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Mishawaka, IN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Niles, MI · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Three Rivers, MI

Remote Customer Support Representative information

See Three Rivers, MI salary details

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How much do remote customer support representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer support representative in Three Rivers, MI is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.28 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are popular job titles related to Remote Customer Support Representative jobs in Three Rivers, MI?

For Remote Customer Support Representative jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Three Rivers, MI look for?

The top searched job categories for Remote Customer Support Representative jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Remote Customer Support Representative jobs?

Cities near Three Rivers, MI with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Three Rivers, MI as of August 2026, with employment types broken down into 66% Full Time, 20% Part Time, and 14% Temporary. Highlights an 100% Remote job distribution, with an average salary of $36,058 per year, or $17.3 per hour.

Sales Support Representative

System One

Portage, MI • Remote

$21/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Job Title: Sales Support Representative Location: Portage, MI Type: Contract Compensation: $21/hr Work Model: Hybrid – onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting)

Responsibilities • Provides customer services relating to sales, sales promotions, installations and communications. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws. • Develops organization-wide initiatives to proactively inform and educate customers. • Develops improvement plans in response to customer surveys. • Serves as the primary operational partner for assigned sales regions. • Supports sales representatives by managing orders, resolving issues, coordinating with internal teams, and ensuring high-level customer service with accuracy and compliance. • Processes and supports customer orders with accuracy and urgency. • Researches and resolves order, pricing, delivery, and account-related issues. • Coordinates with cross-functional teams including Operations, Contracts, Finance, Customer Service, Logistics, and Technical Support. • Maintains accurate system records and follows established policies and procedures. • Provides proactive communication and follow-up until requests are resolved. • Identifies opportunities to improve processes and enhance the customer experience.

Requirements • Bachelor's degree preferred. • 2+ years of experience in customer service, sales support, account management, operations, or a related field preferred. • Strong organizational skills and attention to detail. • Excellent written and verbal communication skills. • Proven ability to manage multiple priorities in a fast-paced environment. • Strong problem-solving and critical-thinking abilities. • Proficiency with Microsoft Office and the ability to learn new systems quickly. • Attention to detail and accuracy in work. • Excellent sales partnership and communication skills (oral and written). • Organization and time management skills. • Autonomy in responsibilities; role has measurable metrics but how to meet metrics is up to the candidate. • Learning-oriented, adaptable, and team mindset.

Nice to haves: • Experience working in multiple systems and directly with sales representatives. • Order management experience – systems such as JDE, SAP, Salesforce, Microsoft Suite. • Prior success in high-volume transactional environments (banking, manufacturing, etc.). • Forward-thinking approach to problem solving (proactive).

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific