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Remote Zendesk Data Entry Jobs in Virginia (NOW HIRING)

Executes and maintains the highest level of data entry accuracy of all new hires, terminations and ... Manage Zendesk tickets in accordance with established service level requirements Ability to ...

Lidar Calibration Analyst

Fairfax, VA · On-site +1

$55K - $71K/yr

Elevation data processing and manipulation * Problem solving * Bachelor's degree in Geography, GIS, or related field * 2+ years of experience in the GIS/Remote Sensing Field * Experience in either ...

Scientific Data Analyst

Vienna, VA · On-site +1

$85K - $115K/yr

This role will be 100% remote for the foreseeable future. In this role, you will manage and analyze ... Provide routine analysis and interpretation of data, as well as data entry, coding, and ...

Data Support Representative

Gainesville, VA · On-site +1

$16.75 - $21.50/hr

Gainesville, VA (hybrid) or US Remote The work schedule for this position is Monday, Tuesday ... Call Center/Data Entry/Customer Service Environment. * Multitasking: * Evaluate data, process ...

Data Support Representative

Gainesville, VA · On-site +1

$16.75 - $21.50/hr

Gainesville, VA (hybrid) or US Remote The work schedule for this position is Sunday - Thursday, 8am ... Call Center/Data Entry/Customer Service Environment. * Multitasking: * Evaluate data, process ...

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Remote Zendesk Data Entry information

What are some common challenges faced in a remote Zendesk data entry role, and how can they be managed?

One frequent challenge in a remote Zendesk Data Entry position is maintaining accuracy and consistency while handling large volumes of customer data across multiple tickets and platforms. To manage this, it's important to develop strong organizational habits, utilize Zendesk's tagging and categorization features efficiently, and stay in regular communication with your team to clarify any ambiguities. Additionally, remote workers must be self-motivated and proactive in seeking help or clarification to ensure data quality, as supervision is often limited. Adhering to company protocols and participating in ongoing training can also help you stay updated on best practices.

Does Remote Zendesk Data Entry allow remote work?

Remote Zendesk Data Entry positions typically allow employees to work from home or any location with internet access. These roles often involve using Zendesk software for data entry and customer support tasks, and remote work arrangements are common in such positions. However, specific job requirements and company policies may vary.

Are remote Zendesk data entry jobs real?

Remote Zendesk data entry jobs are legitimate positions that involve inputting and managing customer support data using Zendesk software. These roles typically require attention to detail, basic computer skills, and familiarity with data entry tasks, often offered by companies seeking remote support staff.

What is the difference between Remote Zendesk Data Entry vs Remote Customer Support Representative?

AspectRemote Zendesk Data EntryRemote Customer Support Representative
Primary RoleInputting and managing data within ZendeskAssisting customers with inquiries and issues via Zendesk
Required SkillsData entry, attention to detail, basic Zendesk knowledgeCustomer service, communication, problem-solving
Work EnvironmentRemote, primarily computer-basedRemote, interactive with customers
Common CertificationsNone typically required, Zendesk familiarity helpfulCustomer service certifications beneficial

Remote Zendesk Data Entry focuses on accurately inputting and managing data within Zendesk, while Remote Customer Support Representatives handle customer inquiries and resolve issues. Both roles often operate remotely and require familiarity with Zendesk, but their core responsibilities differ—data management versus customer interaction.

What is a remote Zendesk data entry?

A Remote Zendesk Data Entry job involves inputting, updating, and managing customer information, support tickets, and other data within the Zendesk platform from a remote location. Employees in this role ensure that all data is accurate, well-organized, and up-to-date to facilitate smooth customer support operations. They may also be responsible for categorizing tickets, tracking customer interactions, and generating basic reports. This position typically requires attention to detail, familiarity with Zendesk, and strong organizational skills.

What are the key skills and qualifications needed to thrive as a remote Zendesk data entry specialist?

To thrive as a Remote Zendesk Data Entry Specialist, you need strong attention to detail, fast and accurate typing skills, and experience with data management, often supported by a high school diploma or equivalent. Proficiency in Zendesk and familiarity with CRM or ticketing systems are typically required, along with basic spreadsheet and database tools. Excellent time management, communication, and self-motivation are important soft skills for remote success. These skills ensure accurate data handling, efficient workflow, and seamless support for both internal teams and customers in a remote setting.
What are the most commonly searched types of Zendesk Data Entry jobs in Virginia? The most popular types of Zendesk Data Entry jobs in Virginia are:
What cities in Virginia are hiring for Remote Zendesk Data Entry jobs? Cities in Virginia with the most Remote Zendesk Data Entry job openings:

Junior Data Curator/ Data Operator (Remote)

ICF International, Inc.

Reston, VA • On-site, Remote

Full-time

Posted 5 days ago


Job description

The Data Curator I will support high-volume review and maintenance of biomedical publication records within a specialized data management system. This role focuses on accurate citation review, metadata validation, data entry, and application of established guidelines to support the integrity and completeness of records.
Key Responsibilities
  • Review bibliographic citations and associated online journal content for accuracy, completeness, and required data elements.
  • Validate and update citation metadata using established procedures, editing notes, and project-specific guidance.
  • Identify research funding support, grant support indicators, funding agency information, and grant numbers when available and applicable.
  • Review articles for secondary source identifiers, data repository references, and clinical trial registration numbers.
  • Identify citations requiring deletion, incorrect designation, related-record linking, metadata addition, or completion marking.
  • Complete assigned citation review workloads while meeting project productivity and quality expectations.
  • Follow required security, system access, and project training requirements.
  • Communicate questions, issues, or workflow barriers to project leadership in a timely manner.
Minimum Qualifications
  • High school diploma with
  • 2+ years of relevant administrative, data entry, records management, or data review experience; or bachelor's degree in any field.
  • 1+ years' experience using databases, spreadsheets, web-based systems, or data management tools.
Preferred Qualifications
  • Strong attention to detail and commitment to data accuracy.
  • Ability to follow detailed instructions, standard operating procedures, and business rules.
  • Strong written communication, organization, and time management skills.
  • Ability to work independently in a remote/telework environment.
  • Experience supporting scientific, technical, healthcare, publishing, library, or information management programs.
  • Familiarity with metadata, bibliographic records, citation information, or content quality review.
  • Interest in biomedical literature, public health, life sciences, or research information resources.
  • Experience working in a production-oriented environment with quality and productivity targets.

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$50,605.00 - $86,028.00
Nationwide Remote Office (US99)