Remote Zendesk Data Entry Jobs in Indiana (NOW HIRING)

Job Title: Data Entry Operator
Location: Merrillville, IN
Work Model: Hybrid — Tuesday through Thursday onsite, Monday and Friday remote
Rate: $18–$24/hour
Contract Length: 1 year, with possibility of extension
Contract Term: August 10, 2026 – August 9, 2027
Employment Type: W-2 Only
Work Authorization: U.S. Citizens Only | Green Card holders also eligible; no visa sponsorship available

We are seeking a detail-oriented Data Entry Operator to support intermediate to advanced data entry, data cleanup, record maintenance, and reporting activities across multiple systems. This role will be responsible for accurately entering, validating, organizing, and maintaining alpha/numeric data while handling confidential and sensitive information with care.

The ideal candidate is highly accurate, organized, and comfortable managing multiple priorities in a fast-paced environment. This person should have strong Excel skills, good mathematical ability, experience working with structured data, and the ability to proof work carefully for accuracy and completeness. The role also requires a team-oriented individual who communicates well, accepts feedback constructively, and contributes to shared team goals.

• Perform intermediate to advanced data entry duties across various systems.
• Input alpha/numeric data accurately and efficiently.
• Support multiple data entry tasks, data cleanup activities, and record updates.
• Maintain accurate records, tracking reports, and documentation.
• Proof completed work for accuracy, completeness, and consistency.
• Correct errors identified through visual inspection or quality review.

• Use Excel to filter, sort, create, update, and manage columns and datasets.
• Perform accurate data entry within spreadsheets and system-based records.
• Generate reports based on inputted data and completed work.
• Support basic data analysis, tracking, and reconciliation activities as needed.
• Use basic formulas and functions where applicable.
• Prioritize work by coding, sorting, organizing, and processing assigned tasks.

• Review data for errors, inconsistencies, missing information, and formatting issues.
• Ensure work meets established accuracy and completeness standards.
• Follow established guidelines, procedures, and policies when making corrections or recommendations.
• Maintain strong attention to detail while managing multiple assignments and shifting priorities.

• Manage confidential and sensitive information in accordance with company policies.
• Maintain discretion and professionalism when working with employee, customer, operational, or business-related data.
• Ensure records are handled, stored, and updated appropriately.

• Collaborate with team members to complete data entry, cleanup, and reporting tasks.
• Provide guidance to staff once fully trained and familiar with the work.
• Share process knowledge, best practices, and task-specific support as needed.
• Remain open to feedback and apply coaching to improve accuracy, quality, and efficiency.

• Use a 10-key adding machine to support data entry and item processing activities.
• Make simple mechanical adjustments as needed, such as switching sets and changing control features.
• Support item processing tasks that require accuracy, speed, and attention to detail.

• Enter alpha/numeric data into assigned systems and spreadsheets.
• Review and proof data for accuracy and completeness.
• Filter, sort, organize, and update Excel files.
• Correct errors identified during visual inspection or quality checks.
• Maintain tracking logs, reports, and records.
• Generate reports based on inputted data.
• Support data cleanup efforts across multiple systems.
• Handle confidential and sensitive information appropriately.
• Coordinate with team members and respond to feedback or corrections.
• Prioritize daily work based on assigned tasks, deadlines, and processing needs.

• High school diploma required; post-secondary education preferred.
• 4–6 years of data entry, administrative, records management, item processing, or related experience.
• Intermediate to advanced data entry experience.
• Ability to accurately input alpha/numeric data.
• Ability to key approximately 10,000 keystrokes per hour.
• Strong Excel skills, including the ability to filter, sort, create and manage columns, and enter data accurately.
• Familiarity with basic Excel formulas and functions is a plus.
• Ability to use a 10-key adding machine.
• Good mathematical ability.
• Good item processing skills.
• Ability to proof work carefully for accuracy and completeness.
• Ability to maintain accurate records and tracking reports.
• Ability to manage multiple tasks and shifting priorities while maintaining high accuracy.
• Strong attention to detail, organization, and follow-through.
• Ability to work effectively in a team environment and remain receptive to feedback.

• Experience with Microsoft Access.
• Experience supporting data cleanup across multiple systems.
• Experience working with confidential or sensitive information.
• Experience generating reports from entered or maintained data.
• Experience in a utility, energy, corporate services, finance, operations, or administrative support environment.
• Familiarity with structured processing workflows, coding, sorting, and records tracking.

• Data Entry
• Data Accuracy
• Excel
• 10-Key Data Entry
• Record Maintenance
• Data Cleanup
• Reporting
• Confidential Information Handling
• Quality Control
• Item Processing
• Attention to Detail
• Team Collaboration
• Prioritization
• Administrative Support

The ideal candidate is a precise, dependable, and team-oriented data entry professional who can manage multiple assignments while maintaining strong accuracy and attention to detail. They should be comfortable working with Excel, entering high-volume alpha/numeric data, reviewing work for errors, handling confidential information, and adapting to feedback. This person should be organized, collaborative, and able to maintain quality standards while working across multiple systems and priorities.