2

Remote Zendesk Chat Support Jobs in Pennsylvania

Respond to user inquiries and resolve tickets through Zendesk * Maintain and follow our existing ... Fully remote Ideal for: Internship or entry-level candidates Compensation: $12 - $18/hr How to ...

New

Deliver exceptional client support across phone, email, and chat channels * Troubleshoot software ... Zendesk or similar platforms) * Educate and guide clients on product features and best practices ...

IT Support Technician

Pittsburgh, PA · Remote

$20.75 - $28.75/hr

Experience with Amazon Connect and Zendesk is a plus. * Experience with IT Asset tracking. * Experience supporting a large user community of remote users. * Documenting repeatable processes (SOPs) to ...

Member Support Associate (HRA)

Philadelphia, PA · Remote

$17.75 - $24.25/hr

Comprehensively documenting phone calls and emails with members in Zendesk * Answering qualifying ... Remote-first culture with a supportive team * MacBook and any other gear you need * Home office ...

IT Support Technician

Pittsburgh, PA · Remote

$20 - $27.50/hr

Experience with Amazon Connect and Zendesk is a plus. * Experience with IT Asset tracking. * Experience supporting a large user community of remote users. * Documenting repeatable processes (SOPs) to ...

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Pittsburgh, PA · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Allentown, PA · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Support Specialist

Doylestown, PA · On-site +1

$50K - $60K/yr

A Sneak Peek of Your Role 🔭 This job, and the team at Instinct, is remote. Our Support ... Understand, categorize, and diagnose customer requests quickly and efficiently, via email, chat ...

IT Project Manager

King Of Prussia, PA · On-site +1

$96.30K - $113.90K/yr

Oversee user training, documentation, and transition to operational support teams. * Reporting ... Familiarity with platforms like Genesys, Cisco, Avaya, Salesforce Service Cloud, Zendesk, etc.

next page

Showing results 1-20

Remote Zendesk Chat Support information

What is the difference between Remote Zendesk Chat Support vs Remote Live Chat Agent?

AspectRemote Zendesk Chat SupportRemote Live Chat Agent
Primary RoleManage customer interactions via Zendesk Chat platformHandle live chat inquiries across various platforms
Required SkillsZendesk platform knowledge, customer service skillsCustomer service, communication, multi-platform familiarity
Work EnvironmentRemote, customer support centers, tech companiesRemote, e-commerce, service industries
CertificationsZendesk certification helpful but not mandatoryCustomer service certifications beneficial

Remote Zendesk Chat Support and Remote Live Chat Agent roles both involve assisting customers via live chat. Zendesk Support specialists focus specifically on managing interactions within the Zendesk platform, often requiring platform-specific knowledge. Live Chat Agents may handle inquiries across multiple platforms and industries. Both roles are remote, customer-focused, and require strong communication skills, but Zendesk Support roles emphasize platform expertise, while Live Chat Agents may need broader multi-platform experience.

What are the most commonly searched types of Zendesk Chat Support jobs in Pennsylvania? The most popular types of Zendesk Chat Support jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Zendesk Chat Support jobs? Cities in Pennsylvania with the most Remote Zendesk Chat Support job openings:

Support & Content Moderator

Bindr

Pittsburgh, PA • Remote

$12 - $18/hr

Part-time

This job post has expired today. Applications are no longer accepted.


Job description

About Bindr

Bindr is a dating and community app built for the LGBTQIA+ community, with a thriving user base of 400,000+ members. We care deeply about giving our users a safe, welcoming, and well-supported experience — and that starts with great customer support.

The Role

We're looking for a part-time Customer Support Specialist to help maintain the support systems we already have in place. This is primarily a maintenance role: responding to user inquiries, working through tickets, and keeping our help resources up to date using Zendesk. The workflows are already established — we need a reliable, friendly person to keep them running smoothly.

This is a great opportunity for an internship, or for someone looking to break into customer-facing / customer success work and build hands-on experience.

What You'll Do

  • Respond to user inquiries and resolve tickets through Zendesk
  • Maintain and follow our existing support processes and macros
  • Escalate technical or sensitive issues to the right team members
  • Help keep help-center articles and canned responses current
  • Flag recurring issues and user feedback to the team

What We're Looking For

  • Hands-on experience with Zendesk (or a similar helpdesk platform)
  • Clear, friendly, and empathetic written communication
  • Reliability and good judgment working independently
  • Comfort handling sensitive user situations with discretion
  • No formal degree required — attitude and communication skills matter most

Please Note

Bindr is an 18+ dating app. This role involves reviewing and responding to user reports and content that may be mature or sexually explicit in nature. We're looking for someone who is comfortable engaging with adult themes professionally and without judgment.

Details

Type: Part-time, 5–10 hours per week

Location: Fully remote

Ideal for: Internship or entry-level candidates

Compensation: $12 - $18/hr

How to Apply

Please apply here and answer all questions honestly and effectively. We're looking for people that pay attention to details and always answer truthfully.