Our culture is defined by remote-work flexibility, so you can grow and lead from where you are ... Endtoend general management expertise. You have led across sales, marketing, product, services, and ...
Our culture is defined by remote-work flexibility, so you can grow and lead from where you are ... Endtoend general management expertise. You have led across sales, marketing, product, services, and ...
Customer Service Representative
Charleston, SC · Remote
$15 - $16/hr
... content management system, other applications and related web sites. - Strong written and verbal communication skills. - Excellent customer service, dependability and time management skills ...
Quick apply
Customer Service Representative
Charleston, SC · Remote
$15 - $16/hr
... content management system, other applications and related web sites. - Strong written and verbal communication skills. - Excellent customer service, dependability and time management skills ...
Remote Workforce Management information
See Mount Pleasant, SC salary details
$23.9K - $35.8K
5% of jobs
$44.8K is the 25th percentile. Wages below this are outliers.
$35.8K - $47.7K
26% of jobs
The median wage is $59.6K / yr.
$47.7K - $59.6K
19% of jobs
$59.6K - $71.5K
11% of jobs
$83.4K is the 75th percentile. Wages above this are outliers.
$71.5K - $83.4K
14% of jobs
$83.4K - $95.3K
10% of jobs
$95.3K - $107.2K
4% of jobs
$107.2K - $119.1K
7% of jobs
$119.1K - $131K
1% of jobs
$131K - $142.9K
1% of jobs
$142.9K - $154.8K
1% of jobs
$23.9K
$73K
$154.8K
How much do remote workforce management jobs pay per year?
What is remote workforce management?
A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.
What are some of the common challenges faced in remote workforce management and how can they be addressed?
One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.
What are the key skills and qualifications needed to thrive in remote workforce management, and why are they important?
To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.
What are popular job titles related to Remote Workforce Management jobs in Mount Pleasant, SC?
For Remote Workforce Management jobs in Mount Pleasant, SC, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management jobs in Mount Pleasant, SC look for?
The top searched job categories for Remote Workforce Management jobs in Mount Pleasant, SC are:
What cities near Mount Pleasant, SC are hiring for Remote Workforce Management jobs?
Cities near Mount Pleasant, SC with the most Remote Workforce Management job openings:
Blackbaud rating
8.4
Based on 6 frontline employees who took The Breakroom Quiz
89th of 246 rated software companies
Job description
SVP & General Manager, YourCause from Blackbaud
Blackbaud unleashes the potential of the people and organizations who change the world, and we're growing our team. As the leading software provider exclusively dedicated to powering social impact, Blackbaud powers what's possible across purpose driven companies committed to social responsibility, nonprofits and education sectors, and individual change makers.
Our culture is defined by remote-work flexibility, so you can grow and lead from where you are, with close connection to leadership. We invest in innovation and education to fuel new ways forward, while always seeking out opportunities to give back. Every day, we aim higher, expanding what's possible for those who change the world.
As a dynamic global leader with a proven track record of measurable results, you will bring strong leadership and influencing skills to Blackbaud. In this role, reporting to the Head of Corporate Impact, you'll drive ambitious growth strategies by assembling and leading a high-performing team. As a business level General Manager, you'll bring end-to-end accountability for all aspects of the YourCause from Blackbaud P&L and accelerate growth of this strategic business within Blackbaud. Your ability to inspire, innovate, and deliver results will be critical in shaping our success on a global scale.
As SVP & General Manager of YourCause from Blackbaud, you will:
Lead with curiosity and conviction. Ask questions, challenge assumptions, and push beyond legacy thinking to reimagine how the business operates today, tomorrow and grows.
Operate with urgency mindset. Move quickly from insight to decision to action, favoring progress over perfection and learning through execution.
Leverage AI and data as force multipliers. Use AIenabled insight to accelerate growth, improve decision quality, and redesign workflows while maintaining clear human accountability for outcomes.
Maintain and continue to raise the bar on performance for the entire team. Set stretch goals, establish clear metrics/KPI's and expect excellence, starting with yourself.
Be a visible learner, an adopter of new tools, continuous learner, and a catalyst for change.
Balance boldness with discipline. Pair ambition with rigor, courage with judgment, and innovation with financial & governances stewardship.
Be proud to build the best of Blackbaud. Make YourCause from Blackbaud the fastestmoving, most innovative, and most admired company in the market.
Additional Responsibilities and Leadership Traits:
Serve as the Senior Executive and General Manager of this strategic business with accountability for strategy, growth, execution, and P&L delivering accretive growth and strong Rule of 40+ performance.
Design and execute an ambitious growth strategy focused on doubling the business within the LongRange Planning horizon, using AI, data, and experimentation to accelerate outcomes.
Build and run an Annual Operating Plan (AOP) with urgency, making clear tradeoffs to drive nearterm growth and profitability while investing for durable, longterm scale.
Lead a global, crossfunctional organization (sales, marketing, product, services, customer success) with an operating cadence that drives speed, alignment, and accountability.
Instrument the business with the right metrics and dashboards making performance visible, decisionmaking faster, and execution sharper.
Support our evolving culture of ownership and momentum, setting clear goals, coaching for impact, giving direct feedback, and holding teams accountable.
Build deep customer and market intimacy, translating insights into differentiated offerings and gotomarket advantage.
Partner tightly with Centers of Excellence to ensure enterprise alignment while moving faster than the status quo.
Own financial results with rigor-allocating capital wisely and scaling growth efficiently.
Partner with Corporate Strategy to identify M&A opportunities and lead postacquisition integration to full value realization.
What is needed to be successful:
Deep alignment with purpose and performance. You are energized by missiondriven work and driven by the opportunity to scale social good through technology-partnering with the world's most respected, purposeled brands to deliver measurable impact.
Proven AIfirst growth leader. You bring senior executive experience leading growth inside complex, highgrowth organizations across technology, education, and/or the nonprofit ecosystem, with a demonstrated ability to reimagine operating models through data, automation, and AIenabled insight.
True P&L ownership with bold outcomes. You are a current or recent P&L owner with a track record of accelerating growth, placing smart bets, and delivering outsized results, decisively and learning fast.
Scaled global SaaS leadership. You have served at the SVP level (or equivalent) within a global SaaS company ($300M+ in revenue) and have personally led businesses through periods of significant expansion, including successfully doubling revenues under your leadership.
Global operating mindset. You have delivered results across North America, Europe, and AsiaPacific, navigating scale, complexity, and diverse market dynamics with confidence.
Endtoend general management expertise. You have led across sales, marketing, product, services, and customer success-aligning teams around a shared operating cadence that prioritizes speed, clarity, and accountability.
Builder of growth engines. You have designed and executed ambitious growth strategies, including new monetization models, expansion plays, and operating innovations that drive durable P&L performance.
Credible voice in social impact. You bring deep domain expertise in Corporate Social Responsibility and Corporate Philanthropy and are recognized as a thoughtful, visible industry leader-comfortable on stage, in the market, and with executive stakeholders.
Ruleof40 discipline. You have a strong command of SaaS economics and a proven ability to deliver results through the disciplined combination of topline growth and margin expansion.
AIenabled operator. You design scalable workflows, define the performance metrics that matter, build systems that surface truth, and continuously optimize how work gets done-leveraging AI to increase speed without sacrificing accountability.
Talent magnet and truth teller. You have sharp insight into people, quickly identifying potential, building highperforming teams, and making tough talent decisions with empathy and clarity.
Gotomarket leadership at scale. You bring deep experience leading SMB, midmarket, and enterprise sales motions as part of an integrated, modern GTM strategy.
Repeated success scaling businesses. You have prior accountability for similar sized P&Ls and a clear history of growing those businesses at pace.
Strong market presence. You are externally facing, comfortable representing the brand with customers, partners, and at key industry events, with travel flexibility as required.
Valuescentered leader. You lead with integrity, communicating transparently, protecting confidentiality, and delivering hard truths directly and respectfully.
Boardready executive. You bring experience engaging with Boards of Directors, operating with confidence, clarity, and strategic rigor.
Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube
Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Employment Type: FULL_TIMEAbout Blackbaud
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Charleston, SC, US
Year founded
1981