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Remote Workforce Management Scheduler Jobs in Arizona

Charlie Health

Payroll Manager

Phoenix, AZ · Remote

$106K - $149K/yr

Subject matter expertise regarding UKG Payroll and Workforce Management * Significant knowledge of multi-state payroll and tax considerations, especially Wage & Hour considerations for our remote ...

Peckham

AVP of Account Management

Phoenix, AZ · Remote

Oversee customer service delivery, workforce management, quality assurance, training, and ... remote environments. * Coach and mentor directors, managers, and operational leaders. * Foster a ...

K2 Staffing, LLC

Board Member

Tempe, AZ · Remote

$35K - $50K/yr

Participate in scheduled board meetings and strategic discussions. * Review business performance ... Share knowledge of BPO operations, client acquisition, service delivery, and workforce management.

Distro

RPO Manager

Chandler, AZ · On-site +1

... workforce planning, recruiting execution, performance management, client SLAs, and continuous ... scheduling, onboarding coordination, and workforce analytics. Operational Strategy & Scale Build ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

... schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 ... Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience ...

Solid Rock Recruiting LLC

Remote Tax Manager

Phoenix, AZ · On-site +1

$135K - $195K/yr

Position Overview Seeking a Remote CPA / Tax Manager to join our team in a generalist capacity ... Flexible schedule outside of peak deadlines * Health, dental, and retirement benefits * Paid time ...

Arizona Department of Administration

$65K - $72K/yr

... manages communication with the Governor's Office, appointed Workforce Arizona Council members ... remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction ...

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Remote Workforce Management Scheduler information

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

How does a remote workforce management scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What does a remote workforce management scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

What are the key skills and qualifications needed to thrive as a remote workforce management scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.
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Remote Workforce Management Scheduler jobs near you

Dayforce HCM WFM Consultant

AXL Global Consulting

Phoenix, AZ • Remote

Full-time

Re-posted just now

Job description

AXL Global Consulting is looking for experienced individuals to join our Dayforce Consulting team. As a Dayforce Workforce Management (WFM) Consultant, you will lead the implementation and configuration of Dayforce HCM (Human Capital Management) solutions, specifically focusing on the Workforce Management module, for our clients. You will collaborate closely with clients to understand their workforce management needs, configure the Dayforce system accordingly, and guide them through the implementation process. Your role is pivotal in ensuring that clients effectively leverage Dayforce Workforce Management to optimize their workforce planning, scheduling, and time tracking processes. 

AXL hires people with a broad set of skills who are ready to tackle some of the industry's greatest challenges. You should have a technical mindset and be comfortable problem solving with multiple systems. This is a functional consulting position; however knowledge of the technical aspects of software implementations such as System Integration or Report Writing is a big plus. 

Ideal candidates are fast learners and great communicators who can support the needs of our organization, your clients, and our partners. You must be resourceful and possess outstanding customer service and strong analytical skills. 

This is a full-time, remote (USA or Canada) role.  

Responsibilities 

  • Engage with clients to analyze their workforce management requirements, operational workflows, and regulatory compliance needs. 

  • Conduct workshops and meetings to gather detailed functional and technical requirements for configuring Dayforce Workforce Management. 

  • Configure the Dayforce Workforce Management module to align with client-specific requirements and industry best practices. 

  • Collaborate with technical teams to integrate Dayforce Workforce Management with other modules within the HCM system. 

  • Develop and execute test plans to validate the functionality and accuracy of configured workforce management processes. 

  • Conduct system integration testing to ensure seamless operation with other Dayforce modules and third-party systems if applicable. 

  • Provide comprehensive training sessions to client stakeholders on using Dayforce Workforce Management functionalities effectively. 

  • Serve as a subject matter expert (SME) to address client inquiries, troubleshoot issues, and provide ongoing support during and after implementation. 

  • Create and maintain project plans outlining tasks, milestones, and timelines for implementation activities. 

  • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful and timely project delivery. 

  • Document configuration decisions, processes, and customizations made during the implementation phase. 

  • Prepare regular status reports and updates for clients and internal stakeholders. 

  • Stay updated with Dayforce Workforce Management updates, new features, and industry trends. 

  • Recommend system enhancements or additional modules that could optimize client workforce management processes. 

Minimum Requirements 

  • Bachelor's degree in Human Resources, Business Administration, Computer Science, or related field. 

  • Proven experience (typically 3-5 years) in implementing, configuring, and testing Dayforce HCM solutions, with a specialization in Workforce Management. 

  • Strong understanding of workforce planning, scheduling, time tracking, and labor compliance regulations. 

  • Excellent communication skills, with the ability to interact effectively with clients and internal teams. 

  • Ability to manage multiple projects simultaneously and prioritize effectively. 

  • Certification in Dayforce HCM or related HR/workforce management systems (preferred). 

  • Full-time, US or Canada - remote. 

Preferred Qualifications 

  • Client management experience 

  • Experience with WFM systems such as Dayforce, UKG, Red Prairie, Novatime, etc. 

  • SQL and XML knowledge is a plus 

  • Relevant Certifications in HR, IT, WFM, and/or PROSCI are a plus 

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