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Remote Workforce Analyst Jobs in Lithonia, GA (NOW HIRING)

Aeroflow

HRIS Analyst

Atlanta, GA · Remote

Aeroflow Health - HRIS Analyst Remote Opportunity Aeroflow Health is a national leader in home ... Develop, maintain, and enhance reports, dashboards, and workforce analytics that support business ...

Aeroflow

HRIS Analyst

Atlanta, GA · Remote

Aeroflow Health - HRIS Analyst Remote Opportunity Aeroflow Health is a national leader in home ... Develop, maintain, and enhance reports, dashboards, and workforce analytics that support business ...

Butler Snow LLP

Conflicts Analyst

Atlanta, GA · On-site +1

Open to remote work. In this role, you will conduct conflict searches using internal systems and ... We believe our diverse workforce contributes to our competitive advantage. ? We are an Equal ...

Juvare

Business Analyst

Atlanta, GA · On-site +1

Atlanta, GA or Remote USA Responsibilities: The Business Analyst will work under the guidance of ... workforce. All qualified applicants and employees will receive consideration for employment ...

New

Huntington

Senior Business Reporting Analyst Lead

Atlanta, GA · On-site +1

$89K - $114K/yr

Own and support budget reporting, staffing reporting, workforce reporting, operational reporting ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Atlanta Regional

Program/Project Analyst

Atlanta, GA · On-site +1

$60K - $101K/yr

Regular Full-Time Remote Employment: Flexible/Hybrid Office: Office of the Chief Operating Officer ... older adults and workforce solutions. ARC is dedicated to unifying the region's collective ...

ITTConnect

Data Analyst (Neo4j)

Atlanta, GA · Remote

ITTConnect is seeking a Data Analyst (Neo4j) to work remotely for a client in the US. This is a ... Remote, Atlanta preferred. Hands-on experience in Neo4j database development, deployment and ...

3B Staffing LLC

Data Analyst - Databricks

Atlanta, GA · Remote

Remote Required Qualifications: * 5+ years of experience in data engineering and analytics roles. * Hands-on experience with Databricks in production environments. * Strong knowledge of data ...

3B Staffing LLC

Data Analyst - Databricks

Atlanta, GA · Remote

Remote Required Qualifications: * 5+ years of experience in data engineering and analytics roles. * Hands-on experience with Databricks in production environments. * Strong knowledge of data ...

ITTConnect

Data Analyst (Neo4j)

Atlanta, GA · Remote

Remote, Brazil OK, Atlanta preferred. At least 5+ years of overall IT experience. The individual ... Experience with Neo4j data analysis. Experience with both SQL and graph databases. Strong ...

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All JobsWorkforce Analyst JobsRemote Workforce Analyst JobsRemote Workforce Analyst Jobs in Lithonia, GA

Remote Workforce Analyst information

See Lithonia, GA salary details

$32.4K

$95K

$146.1K

How much do remote workforce analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote workforce analyst in Lithonia, GA is $95,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $117,300.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by remote workforce analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive as a remote workforce analyst?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a remote workforce analyst?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are popular job titles related to Remote Workforce Analyst jobs in Lithonia, GA?

For Remote Workforce Analyst jobs in Lithonia, GA, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Analyst jobs in Lithonia, GA look for?

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What cities near Lithonia, GA are hiring for Remote Workforce Analyst jobs?

Cities near Lithonia, GA with the most Remote Workforce Analyst job openings:

Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in Lithonia, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $95,016 per year, or $45.7 per hour.

Sr. Workforce Management Systems Analyst - Alvaria WFM

Wisemen Multimedia, LLC

Chamblee, GA • Remote

Full-time

Re-posted 15 days ago

Job description

Job Description:
Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of the largest private, secured, civilian government toll-free telephony infrastructure in the United States. Provide technical support to multiple user groups located at 30+ local and remote IRS service centers.
The Sr. Workforce Management Systems Analyst is accountable for supporting the development of accurate operational forecasts for volumes, average handle time, and shrinkage based on historical patterns and predictive analytics, utilizing multiple forecasting techniques. The selected candidate will be charged with identifying, researching, and data abnormalities. This position will work closely with business leaders to gain insight into the day-to-day operations of the organization and project impact of future initiatives. As such, partnership with all areas of the business and quantifying impact will be a critical requirement of this role. Candidates should be experienced in analytical and critical-thinking skills, leadership communication, contact workforce management experience, and have a proven track record of collaboration within cross-functional organizations.
Primary Duties & Responsibilities:
  • Establish ad-hoc reports, templates, and information (Commissioner mandates, FEMA, emergency procedures).
  • Make recommendations for improvements in call statistics.
  • Capture web analytics data primarily through Alvaria WFM.
  •  Develop and maintain statistical forecast models for workload and staffing requirements, including forecast vs. actual trends, and forecasting for trend changes due to seasonal variations and other operational variables.
  • Utilize performance analytics tools to identify agent and volume behaviors for future forecast and schedule scenarios and recommend action items to drive efficiencies and improve workflow.
  • Utilizes advanced SQL programming to manipulate, forecast, and project models that operationalize, optimize, and drive business performance.
  • Ensure governance and compliance for best-in-class standard operating procedures (SOPs) related to forecasting, scheduling, and performance analytics.
  • Create scenarios and present comprehensive recommendations for strategic staffing and hiring plans to ensure cost center optimization.
  • Identify and communicate areas for continual improvement of service levels across the operation, recommending and initiating improvements necessary to attain expected targets.
  • Review and analyze results and report on deviations from forecasts for data validation and root cause analysis.
  • Review and identify trends or patterns of practices/activities that impact operational service level results.
  • Measure and provide hindsight analysis for forecast accuracy and scheduling efficiency used for operational planning.
  • Establish a regular cadence with business leaders to share insights/recommendations regarding volumes, average handle time, shrinkage, and hiring plans.
  • Additional duties and responsibilities as assigned.

Qualifications:
  • Bachelor’s degree in business, accounting, finance, statistics, or economics, or an equivalent combination of education and work experience.
  • Minimum of 8 plus years’ experience in call-center forecasting.
  • Advanced Excel skills and experience in formulas, arrays, table formatting, conditional formatting, graphs, pivot table reporting and Power BI.
  • Strong IT background in troubleshooting contact center issues with recording software, including Verint 360.
  • Hands-on experience with WFM Software, experience with Alvaria is required.
  • Exceptional analytical and problem-solving skills, specifically tailored to workforce optimization.
  • In-depth knowledge of workforce management tools, processes, and best practices.
  • Experience with Contact Center technology, including Cisco, Verint, or Nice.
  • Familiarity with relevant regulations and compliance requirements specific to workforce management.
  • Understanding of forecasting and value-maximization techniques.
  • Able to host meetings and discuss contact center issues.
  • Must be able to write a standard operating procedure or desk-side guide.