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Remote Workforce Analyst Jobs in Fort Lee, NJ (NOW HIRING)

Gemini

Analyst, Compliance (Investigations)

New York, NY · On-site +1

$67K - $90K/yr

Analyst, Compliance (Investigations) In this role, you will work with a team of experienced ... Employees who do not live near one of our hubs are part of our remote workforce. All employees ...

Gemini

Analyst, Compliance (Investigations)

New York, NY · On-site +1

$67K - $90K/yr

Analyst, Compliance (Investigations) In this role, you will work with a team of experienced ... Employees who do not live near one of our hubs are part of our remote workforce. All employees ...

TixTrack

Sr. Platform Engineer (Remote - US)

Manhattan, NY · On-site +1

$115K - $157K/yr

Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ... Own and improve incident response frameworks, root cause analysis processes, and post-incident ...

CBIZ

Senior Workforce Planning Scheduler

New York, NY · Remote

#LI-CL1 #LI-Remote CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle ... Ability to analyze and prioritize multiple responsibilities Essential Functions and Primary Duties

New

LEO&Co

Part Time Data Analyst (Remote)

New York, NY · Remote

In this role, the Data Analyst (Remote) will be responsible for ensuring the business makes better decisions through collection and usage of data. Responsibilities: The Data Analyst (Remote) will:

MM International

Data Analyst - Remote

New York, NY · Remote

Data Analyst Location: Remote Top Skills: * Python * Tableu * SQL Strong * AWS Job Requirement: * * Need to have experience with Data sets to do: * Gain customer insights (segmentation and ...

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All JobsWorkforce Analyst JobsRemote Workforce Analyst JobsRemote Workforce Analyst Jobs in Fort Lee, NJ

Remote Workforce Analyst information

See Fort Lee, NJ salary details

$37.1K

$108.6K

$167K

How much do remote workforce analyst jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote workforce analyst in Fort Lee, NJ is $108,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $134,100.00 per year, depending on experience, location, and employer.

What is a remote workforce analyst?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are the key skills and qualifications needed to thrive as a remote workforce analyst?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What are the typical challenges faced by remote workforce analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

Is a remote workforce analyst a good career?

A remote workforce analyst is a viable career that involves analyzing remote work trends, employee productivity, and workforce data using tools like Excel and data visualization software. The role often requires strong analytical skills, understanding of HR or organizational strategies, and the ability to work independently in a virtual environment. It offers opportunities for growth in data analysis and remote work management fields.

What are popular job titles related to Remote Workforce Analyst jobs in Fort Lee, NJ?

For Remote Workforce Analyst jobs in Fort Lee, NJ, the most frequently searched job titles are:

What cities near Fort Lee, NJ are hiring for Remote Workforce Analyst jobs?

Cities near Fort Lee, NJ with the most Remote Workforce Analyst job openings:

Remote Workforce Analyst jobs near you

Workforce Management Manager

Cranford, NJ • Remote

Renewal by Andersen Metro & Midwest
Construction • 501 - 1,000 employees

8.3

Company rating: 8.3 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

1st of 39 rated national retailers

Great coworkers

People enjoy working here

Good employer

Learn more about Renewal by Andersen Metro & Midwestexternal

Full-time

PTO

Posted 25 days ago

Job description

The Role

You'll own workforce management for an inside sales center of roughly 200 agents across two sites and a predominantly remote team. The operation is straightforward, but it runs seven days a week and needs someone keeping a close eye on the data, the staffing, and the leads. Our Verint platform is live - we need someone to tune it and own it, not learn it from scratch.

You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work our daily leads smartly. It's hands-on work with a clear path to grow as the function and team grow.

What You'll Own

  • Forecasting contact volume across inbound, outbound, and text by interval, day, and week
  • Building and publishing schedules that match the forecast, including remote and flexible shifts
  • Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple states
  • Staffing outbound strategically against the daily lead flow (~1,000 leads/day) - pacing calls to work leads smart, not just dialing to hit activity numbers
  • Keeping eyes on service level, abandon, and adherence, and making the staffing call when volume shifts
  • Tracking agent activity and productive time, and owning that monitoring so coaches can coach
  • Managing PTO, shift changes, and coverage against staffing needs
  • Producing weekly adherence and exception reporting, and handing clean data to payroll
  • Tuning Verint so we use what we're paying for
  • Building a sensible coverage model for 98 weekly operating hours: live eyes where it matters, alerts and simple floor playbooks on the rest
  • Baking shrinkage (coaching, training, meetings, QA) into the staffing math
  • Capacity planning for hiring classes, ramp, and seasonal pushes
  • Leading, developing, and setting clear numbers for the two WFM analysts

What You Need

  • Hands-on Verint experience at a tuning level, not just as a user. You refine it, you don't need to be taught it.
  • Proven WFM experience managing a predominantly remote team. You know how adherence, coverage, and real-time management work differently when the floor is distributed.
  • Contact-center forecasting and scheduling experience
  • Comfort keeping an eye on intraday staffing and making adjustments as the day shifts
  • Ability to explain complex WFM concepts in plain language to non-WFM leaders
  • Experience leading or directing a small team, formally or informally

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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