Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenshipbecause of federal ... Possess a willingness and attitude to help customers find workable solutions Clearance:
Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenshipbecause of federal ... Possess a willingness and attitude to help customers find workable solutions Clearance:
Leads the development of two or more product portfolios and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product managers, product ...
Leads the development of two or more product portfolios and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product managers, product ...
Biostatistician
Silver Spring, MD · On-site +1
$50/hr
Analyze complex and ambiguous situations, identify workable solutions and their potential outcomes ... Remote work may be permitted, subject to task requirements and Government approval. Position Type:
Biostatistician
Silver Spring, MD · On-site +1
$50/hr
Analyze complex and ambiguous situations, identify workable solutions and their potential outcomes ... Remote work may be permitted, subject to task requirements and Government approval. Position Type:
Remote Workable information
What is the difference between Remote Workable vs Remote Recruiter?
| Aspect | Remote Workable | Remote Recruiter |
|---|---|---|
| Primary Role | Platform for managing remote job postings and applications | Professionally sourcing, interviewing, and hiring candidates remotely |
| Required Skills | HR software knowledge, job posting management | Candidate sourcing, interviewing, negotiation skills |
| Work Environment | Online platform, administrative tasks | Remote communication, candidate engagement |
| Industry Usage | HR tech, recruitment platforms | Recruitment agencies, HR departments |
Remote Workable is a platform used by HR teams to manage remote job postings, while a Remote Recruiter actively sources and hires candidates remotely. Both roles involve HR functions but differ in focus: one is a tool, the other a profession.
What is remote work?
Remote work refers to a work arrangement where employees perform their job duties outside of a traditional office, typically from home or another location of their choice. This setup relies heavily on technology, such as computers, internet, and collaboration tools, to communicate and complete tasks. Remote work can offer greater flexibility, reduce commuting time, and allow for a better work-life balance. Many companies support remote work either full-time or as part of a hybrid model, depending on the nature of the job and organizational needs.
What are the key skills and qualifications needed to thrive as a Remote Worker, and why are they important?
To thrive as a remote worker, you need strong self-management, time management, and communication skills, often supported by relevant experience in your field. Familiarity with collaboration tools like Zoom, Slack, and project management systems such as Trello or Asana is typically required. Proactive problem-solving, adaptability, and self-motivation are standout soft skills for remote work settings. These abilities are crucial to maintain productivity, meet deadlines, and collaborate effectively while working independently from various locations.
How do remote workers typically stay connected and collaborate effectively with their teams?
Remote workers often rely on a combination of digital communication tools, such as video conferencing platforms, instant messaging apps, and project management software, to maintain strong connections with their teams. Regular check-ins, virtual meetings, and clear documentation help ensure alignment and accountability. Building rapport can require extra effort, so many teams schedule informal virtual gatherings or 'coffee chats' to foster camaraderie. Successful remote collaboration depends on proactive communication, transparency, and adaptability to different time zones and work styles.
What are popular job titles related to Remote Workable jobs in Maryland? For Remote Workable jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Remote Workable jobs in Maryland look for? The top searched job categories for Remote Workable jobs in Maryland are:
What cities in Maryland are hiring for Remote Workable jobs? Cities in Maryland with the most Remote Workable job openings:
Job description
Help Desk Specialist-I
Job Location- Remote
Criteria- Need US citizenshipbecause of federal regulations and the sensitive nature of the work involved.
Salary- Up to $70,000/annually
Required Skills
- Over four years of experience in the field of help desk assistance, including three years of specialized experience in highly specialized IT disciplines involving a range of help desk related support.
- At least two years of general hands-on experience in the specific discipline(s) of help desk functions.
- Performs help desk support; works independently and as a member of a team.
- At least 1 year of hands-on experience in configuring, managing and deploying Windows operating systems using Microsoft Deployment Toolkit (MDT).
- Strong knowledge of the Microsoft Windows 10 Operating System.
- Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365.
- Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ticketing system, Remote management(using RDP and Remote assistance)
- Excellent written and verbal communication skills.
- Experience developing documentation to support desktop application packaging processes.
- Experience developing application testing plans and supporting documentation.
- Working knowledge of Microsoft Active Directory
- Must be able to research and work independently to triage, troubleshoot, and fix issues.
- Must be able to work collaboratively with other team members and hit the ground running, with minimal guidance, towards a common goal
- Detail oriented and organized; able to understand information systems and ensure accuracy of work
- Requires strong communication skills with other team members and clients
- Requires the proven ability to manage time while working on a variety of tasks
- Possess a willingness and attitude to help customers find workable solutions
Clearance:
- Applicants selected will be subject to a minimum-background investigation and may need to meet eligibility requirements for access to sensitive information.
Education:
- Associate's degree in related field.
If interested in applying for the position, please reach out to me at mayuri.s@globalalliantinc.com
About Global Alliant
Sourced by ZipRecruiter
Global Alliant is an Innovative and Award winning Information Technology and Software Development Company based in Maryland. We partner with clients to transform their complex and mission critical business challenges using Digital Transformation, Cloud Modernization, Agile Engineering, and Process Automation Solutions. Our core capabilities reach across Public Sectors composed of Federal, State, and Local Government Agencies, and deliver the Best in Class Solutions. Global Alliant understands rapid policy changes to bring suitable program and delivery oversight coupled with technical subject matter expertise to not only meet but exceed client expectations.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2016