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How much do remote work from home telecom customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote work from home telecom customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Work From Home Telecom Customer Service Representative vs Remote Work From Home Technical Support Specialist?

AspectRemote Work From Home Telecom Customer Service RepresentativeRemote Work From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; some roles may require specific technical training
Work EnvironmentHome office, customer interaction via phone or chatHome office, technical troubleshooting via remote tools
Employer & Industry UsageTelecom companies, customer service centersTelecom providers, tech support firms
Search & Comparison IntentCustomer service roles, entry-level telecom supportTechnical troubleshooting, advanced support roles

The main difference is that the Telecom Customer Service Representative focuses on assisting customers with billing, account issues, and general inquiries, while the Technical Support Specialist handles technical troubleshooting and resolving technical problems. Both roles often require strong communication skills and work from home, but technical support roles typically demand more technical knowledge or certifications.

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Remote Work From Home Telecom Customer Service Representative jobs near you
Infographic showing various Remote Work From Home Telecom Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative | Work From Home | Weekly Pay

Globe Life American Income Division

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Remote Benefits Customer Service Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States)
Help Protect Working Families-From the Comfort of Home
AO, a proud member of the Globe Life family, is seeking compassionate, motivated professionals to join our team as Remote Benefits Customer Service Representatives.
Since 1951, we've helped protect working-class families by providing life, accident, and supplemental health insurance benefits. In this fully remote position, you'll connect with clients through scheduled Zoom appointments, answer questions, explain available benefit options, and guide families through the enrollment process.
If you enjoy helping people, building relationships, and working from home, we'd love to meet you.
What You'll Do
  • Contact clients who have requested information about their benefits.
  • Conduct virtual appointments using Zoom.
  • Explain life, accident, and supplemental health insurance options.
  • Guide clients through the enrollment process.
  • Provide exceptional customer service before, during, and after enrollment.
  • Maintain accurate client records and follow-up documentation.
  • Participate in ongoing virtual training and professional development.
Qualifications
  • Strong communication and active listening skills.
  • Excellent customer service mindset.
  • Comfortable using computers, Zoom, and online technology.
  • Organized with effective time-management skills.
  • Self-motivated and dependable.
  • Professional, friendly, and relationship-focused.
  • Leadership experience is a plus but not required.

No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance.
What We Offer
• 100% Remote Work
• Flexible Schedule
• Weekly Pay
• Performance Bonuses
• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Retirement & Career Advancement Opportunities
• Ongoing Virtual Training & Leadership Development
• Industry-Leading Technology & Support
Why AO?
AO is backed by the strength of Globe Life, a Fortune 600 company and one of the world's leading providers of life insurance benefits. We proudly serve working families throughout North America and have partnerships with organizations including the Dallas Cowboys and Texas Rangers.
Our mission remains simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, allowing you to interview from the comfort of your home.
Ready to Make a Difference?
If you're looking for a meaningful remote career with flexibility, professional growth, and the opportunity to help families protect their futures, apply today.
Join a company built on more than 70 years of service, integrity, and success.
AO | Globe Life
Remote Career. Weekly Pay. Flexible Schedule. Meaningful Work.

Apply