ZipRecruiter

Log In

2

Remote Work From Home Telecom Customer Service Representative Jobs in Alabama

Afni, Inc.

Customer Service Representative - Work at Home

Montgomery, AL · On-site +1

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What can you expect from your work at Afni? This position is for wireless customer service, so you ... Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no ...

McQuade Organization

$16 - $21.50/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

McQuade Organization

$15.75 - $21.50/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team.

The Jernigan Agency

WORK FROM HOME

Tuscaloosa, AL · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

next page

Showing results 1-20

All JobsTelecom Customer Service Representative JobsRemote Work From Home Telecom Customer Service Representative JobsRemote Work From Home Telecom Customer Service Representative Jobs in Alabama

Remote Work From Home Telecom Customer Service Representative information

What is the difference between Remote Work From Home Telecom Customer Service Representative vs Remote Work From Home Technical Support Specialist?

AspectRemote Work From Home Telecom Customer Service RepresentativeRemote Work From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; some roles may require specific technical training
Work EnvironmentHome office, customer interaction via phone or chatHome office, technical troubleshooting via remote tools
Employer & Industry UsageTelecom companies, customer service centersTelecom providers, tech support firms
Search & Comparison IntentCustomer service roles, entry-level telecom supportTechnical troubleshooting, advanced support roles

The main difference is that the Telecom Customer Service Representative focuses on assisting customers with billing, account issues, and general inquiries, while the Technical Support Specialist handles technical troubleshooting and resolving technical problems. Both roles often require strong communication skills and work from home, but technical support roles typically demand more technical knowledge or certifications.

What are popular job titles related to Remote Work From Home Telecom Customer Service Representative jobs in Alabama?

For Remote Work From Home Telecom Customer Service Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Work From Home Telecom Customer Service Representative jobs in Alabama look for?

The top searched job categories for Remote Work From Home Telecom Customer Service Representative jobs in Alabama are:

What cities in Alabama are hiring for Remote Work From Home Telecom Customer Service Representative jobs?

Cities in Alabama with the most Remote Work From Home Telecom Customer Service Representative job openings:

Remote Work From Home Telecom Customer Service Representative jobs near you
Infographic showing various Remote Work From Home Telecom Customer Service Representative job openings in Alabama as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.

Customer Service Representative - Work at Home

Afni, Inc.

Montgomery, AL • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 hours ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply