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Remote Work From Home Telecom Customer Service Representative Jobs in California

CMG

Sales Rep - Work from Home

San Diego, CA · Remote

$15/hr

Salesforce experience and or comparable CRM * Knowledge and experience with Excel. * Experience ... Fully Remote WFH position * W2 employment Technical Requirements: * MacBook or Chromebook or a ...

The Jernigan Agency

WORK FROM HOME

Anaheim, CA · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Fresno, CA · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Sacramento, CA · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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All JobsTelecom Customer Service Representative JobsRemote Work From Home Telecom Customer Service Representative JobsRemote Work From Home Telecom Customer Service Representative Jobs in California

Remote Work From Home Telecom Customer Service Representative information

What is the difference between Remote Work From Home Telecom Customer Service Representative vs Remote Work From Home Technical Support Specialist?

AspectRemote Work From Home Telecom Customer Service RepresentativeRemote Work From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; some roles may require specific technical training
Work EnvironmentHome office, customer interaction via phone or chatHome office, technical troubleshooting via remote tools
Employer & Industry UsageTelecom companies, customer service centersTelecom providers, tech support firms
Search & Comparison IntentCustomer service roles, entry-level telecom supportTechnical troubleshooting, advanced support roles

The main difference is that the Telecom Customer Service Representative focuses on assisting customers with billing, account issues, and general inquiries, while the Technical Support Specialist handles technical troubleshooting and resolving technical problems. Both roles often require strong communication skills and work from home, but technical support roles typically demand more technical knowledge or certifications.

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For Remote Work From Home Telecom Customer Service Representative jobs in California, the most frequently searched job titles are:

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Customer Service/Sales Representative (PT, work from home)

Geyen + del Campo

Los Angeles, CA • On-site, Remote

$300/wk

Part-time

Re-posted 14 days ago

Job description

Company Description
Our company is on the cutting edge of "smart" home automation/audio-visual services. Through the intersection of entertainment and the latest technology we create packages for private residences, businesses, community organizations and other entities wishing to bring the future of smart technology and automation to their home or office.
Our products include DIRECTV (as a Premiere Partner), internet+phone bundles, and home security/surveillance that can be integrated across any type of device, conveniently and remotely.
Job Description
AVAILABLE SHIFTS:
Part-time 15-20 hours per week, work from home. Phone will be provided. Part-time, $300/week + commission.
Weekends are yours to spend time with family and friends!
POSITION RESPONSIBILITIES
  • Guide customers through their order and process them in a fast-paced environment using world-class technology.
  • Communicate with positive, friendly customers via phone, email and chat.
  • Help customers navigate their accounts.
  • Provide knowledgeable & answers to questions about product, pricing and availability.
  • Work with internal departments to meet our customers' needs.
  • Work with customers to resolve product returns, shipping inquiries and order status questions.
  • Submit quotes for high-quantity orders and custom items.

Qualifications
MINIMUM REQUIREMENTS
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Bilingual a plus but not required
  • 2+ year customer service experience preferred.

Additional Information
Our success is your success! We provide on-going training and coaching to ensure that you are as successful as possible! Our company philosophy maintains that we steer away from high-pressure sales tactics and instead focus on relationship-building and quality customer service. Because of this approach, we have managed to build a flourishing enterprise with a strong database of referrals.

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