The role serves as a key contributor and emerging subject-matter expert within the WFM function ... This position isHybrid (4days in office,1day remote),based at our corporate headquarters inRaleigh ...
The role serves as a key contributor and emerging subject-matter expert within the WFM function ... This position isHybrid (4days in office,1day remote),based at our corporate headquarters inRaleigh ...
Remote Wfm information
See Raleigh, NC salary details
$37.4K - $49.3K
6% of jobs
$57.9K is the 25th percentile. Wages below this are outliers.
$49.3K - $61.1K
26% of jobs
$61.1K - $73K
7% of jobs
The median wage is $83.7K / yr.
$73K - $84.8K
12% of jobs
$84.8K - $96.6K
18% of jobs
$96.6K - $108.5K
0% of jobs
$108.5K - $120.3K
5% of jobs
$121K is the 75th percentile. Wages above this are outliers.
$120.3K - $132.2K
10% of jobs
$132.2K - $144K
1% of jobs
$144K - $155.8K
14% of jobs
$155.8K - $167.7K
1% of jobs
$37.4K
$94.9K
$167.7K
How much do remote wfm jobs pay per year?
As of Jun 19, 2026, the average yearly pay for remote wfm in Raleigh, NC is $94,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $128,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Remote Wfm position, and why are they important?
To thrive as a Remote WFM (Workforce Management) professional, you need strong analytical abilities, advanced proficiency in forecasting and scheduling, and a solid understanding of call center operations, typically supported by relevant experience or a degree in business, statistics, or a related field. Familiarity with WFM software such as NICE, Verint, or Genesys, as well as advanced Excel skills or similar data analysis tools, is commonly required, and industry certifications can be advantageous. Excellent communication, attention to detail, adaptability, and problem-solving skills help you effectively coordinate with remote teams and respond to changing business needs. These skills are vital to optimize staffing efficiency, maintain service level goals, and support smooth remote operations in fast-paced environments.
What job makes $10,000 a month without a degree?
A Remote Workforce Management (WFM) professional can potentially earn $10,000 a month by overseeing remote teams, optimizing scheduling, and using tools like workforce management software. Success depends on experience, skills in leadership and analytics, and the ability to handle high-volume operations, often without requiring a formal degree.
What is a Remote WFM job?
A Remote WFM (Workforce Management) job involves managing and optimizing workforce resources for a company, typically in a remote or virtual environment. Responsibilities may include forecasting workload, scheduling staff, monitoring real-time activities, and ensuring operational efficiency. These roles are common in industries like customer service, call centers, and tech support, where maintaining workforce productivity is essential. Remote WFM professionals use data analysis and workforce planning tools to align staffing with business needs while ensuring employee engagement and efficiency.
What are some common challenges faced by Remote WFM professionals, and how can they be addressed?
Remote WFM professionals often face challenges such as coordinating across different time zones, managing last-minute staffing changes, and ensuring clear communication with dispersed teams. Staying organized and maintaining up-to-date workforce data can be demanding in a virtual environment, but leveraging advanced WFM software and establishing standardized processes can help streamline workflows. Regular check-ins with team leaders, proactive communication, and continuous learning about industry best practices enable WFM specialists to respond quickly to fluctuating demands. Adapting to the dynamic nature of remote operations is key to successfully supporting service goals and business efficiency.
How to make $1000 a week remotely?
A remote Workforce Management (WFM) professional can earn $1000 a week by managing multiple clients or projects, often requiring strong organizational skills, experience with scheduling tools, and effective communication. Increasing earning potential may involve taking on higher-level responsibilities, obtaining relevant certifications, or working in roles with performance-based incentives.
How can I make $70,000 a year working from home?
A remote Workforce Management (WFM) professional can earn $70,000 annually by gaining experience, developing skills in scheduling, analytics, and communication, and obtaining relevant certifications. Many roles in remote WFM involve overseeing staffing, forecasting, and process optimization, often requiring proficiency with workforce management software and strong organizational abilities.
How can I make 2000 a week working from home?
Remote Workforce Management (WFM) roles often pay between $20 and $50 per hour, so earning $2000 weekly typically requires working 40 to 50 hours. Increasing income may involve taking on multiple shifts, developing specialized skills like workforce scheduling or data analysis, or obtaining relevant certifications to qualify for higher-paying positions.
What are the most commonly searched types of Wfm jobs in Raleigh, NC? The most popular types of Wfm jobs in Raleigh, NC are:
What are popular job titles related to Remote Wfm jobs in Raleigh, NC? For Remote Wfm jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Wfm jobs in Raleigh, NC look for? The top searched job categories for Remote Wfm jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Wfm jobs? Cities near Raleigh, NC with the most Remote Wfm job openings:
Full-time
Posted 15 days ago
Job description
Job Description
Job Summary:
The Manager of Labor Planning & Workforce Management supports the development, execution, and continuous improvement of labor forecasting, scheduling, and workforce optimization across a multi-location organization.
This role focuses on operational execution and analytical support of the labor planning lifecycle, partnering with Operations, Finance, HR, and Technology teams to ensureaccuratedata andforecasts,accuratedemand generation,compliant schedules, and effective use of Workforce Management (WFM) tools. The role serves as a key contributor and emerging subject-matter expert within the WFM function.
What will you do?
Labor Forecasting & Planning
- Support the development and maintenance of labor forecasts using historical data, seasonality, and business drivers
- Assistin managing labor plans aligned to operational demand and productivity standards
- Monitor forecast accuracy and performance metrics (e.g., MAPE, variance, schedule accuracy) and report insights
- Help reconcile labor forecasts with budgets andidentifyrisks or variances
- Work continuouslytoimproveforecastaccuracy and labor efficiency
Scheduling & Workforce Optimization
- Supportlabor law compliantlabor scheduling strategies that balance customer demand, productivity, and employee experience
- Analyze labor KPIs including coverage, productivity, schedule adherence, and labor cost
- Partner with field leaders to support adoption of standard WFM practices
- Assistin ensuring schedules align with federal, state, and local labor regulations (meal/rest rules, predictive scheduling where applicable)
Workforce Management Systems
- Serve as a functionalsystem adminof the Workforce Management platform
- Support system configuration, testing, upgrades, and enhancements
- Help troubleshoot system issues and partner with IT or vendors to resolve defects
- Support system integrations with POS, HR, payroll, and finance platforms
- Assistwith documentation, training materials, and user adoption efforts
Collaboration & Development
- Partner cross-functionally with Operations, Finance, HR, and Technology teams
- Translate labor analytics into clear summaries and recommendations for stakeholders
- Support documentation of labor standards, forecasting methods, and system processes
- Participate in projects and initiatives that build WFMexpertiseand leadership capability
Qualifications:
Qualifications
Education
- Bachelor's degree in Business, Operations, Analytics, or a related field
Experience
- 4-7 years of experience in Workforce Management, labor planning,and operations
- Experienceinleading projects, influencing stakeholders, or mentoring others preferred
Technical Skills
- Working knowledge of WFM platforms (e.g., UKG,Reflexis, Blue Yonder, or similar)
- Understanding of labor forecasting drivers,laborstandards, and scheduling rules
- Comfortable working with system constraints and operational requirements
Analytical Skills
- Strongproficiencyin Excel and data analysis
- Exposure to BI tools (Power BI, Tableau, or similar) preferred
- Ability to communicate insights clearly and concisely
Preferred Qualifications
- Experience supporting retail, service-based, or multi-unit operations
- Exposure to labor compliance requirements
- Interest in analytical modeling, forecasting, and optimization
- Relevant coursework or certifications in analytics or operations
Key Competencies
- Strong analytical andproblem-solving skills
- Detail-orientedwith an operational mindset
- Willingness to learn and grow into greater ownership
- Ability to balance data insights with practical execution
- Effective communication and collaboration skills
- Ability to document processes and follow governance standards
Location & Work Availability:
This position isHybrid (4days in office,1day remote),based at our corporate headquarters inRaleigh, North Carolina.
Benefits Summary:
We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here:https://jobs.advanceautoparts.com/us/en/benefits
Company Overview:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professionalinstallerand do-it-yourself customers. As of January 3, 2026, Advance operated 4,305 stores primarily within the United States, withadditionallocations in Canada, PuertoRicoand the U.S. Virgin Islands. The Company also served 809 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands.Additionalinformation about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found atwww.AdvanceAutoParts.com.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, or local protected class.
#LI-EM1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.California Residents click below for Privacy Notice:
https://jobs.advanceautoparts.com/us/en/disclosures
About Advance Auto Parts
Sourced by ZipRecruiter
At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.
Industry
Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools
Company size
10,000+ Employees
Headquarters location
Raleigh, NC, US