Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to ... Flexibility to work various shifts, including evenings, weekends, and holidays. * Bilingual skills ...
Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to ... Flexibility to work various shifts, including evenings, weekends, and holidays. * Bilingual skills ...
Financial Relationship Banker
Columbus, OH · On-site +1
$16.50 - $21.50/hr
High School Diploma or GED 2 years customer service and sales in banking, financial services or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker
Columbus, OH · On-site +1
$16.50 - $21.50/hr
High School Diploma or GED 2 years customer service and sales in banking, financial services or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker
Columbus, OH · On-site +1
$17.75 - $23.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker
Columbus, OH · On-site +1
$17.75 - $23.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker - Westland (Columbus, OH)
Columbus, OH · On-site +1
$17.75 - $23.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker - Westland (Columbus, OH)
Columbus, OH · On-site +1
$17.75 - $23.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker - Westland (Columbus, OH)
Columbus, OH · On-site +1
$17.75 - $23.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker - Westland (Columbus, OH)
Columbus, OH · On-site +1
$17.75 - $23.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker - Westland (Columbus, OH)
Columbus, OH · On-site +1
$17.75 - $23.50/hr
High School Diploma or GED 2 years customer service and sales in banking, financial services or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Financial Relationship Banker - Westland (Columbus, OH)
Columbus, OH · On-site +1
$17.75 - $23.50/hr
High School Diploma or GED 2 years customer service and sales in banking, financial services or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Remote Day Neuroradiologist - Radiology Associates of Canton
Canton, OH · On-site +1
$600K/yr
Weekend Coverage: Equitable rotation * Case Mix: ~70% Neuroradiology / 30% General Radiology ... Additionally, we will not send checks for deposit into your bank account at any stage of ...
Remote Day Neuroradiologist - Radiology Associates of Canton
Canton, OH · On-site +1
$600K/yr
Weekend Coverage: Equitable rotation * Case Mix: ~70% Neuroradiology / 30% General Radiology ... Additionally, we will not send checks for deposit into your bank account at any stage of ...
Customer Experience Banker - (Wernerts) Toledo, OH
Toledo, OH · On-site +1
$14.25 - $19.50/hr
Required Qualifications: 1 year customer service in banking, financial services or goal driven ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Customer Experience Banker - (Wernerts) Toledo, OH
Toledo, OH · On-site +1
$14.25 - $19.50/hr
Required Qualifications: 1 year customer service in banking, financial services or goal driven ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Customer Experience Banker - (Wernerts) Toledo, OH
Toledo, OH · On-site +1
$14.25 - $19.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, communication ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Customer Experience Banker - (Wernerts) Toledo, OH
Toledo, OH · On-site +1
$14.25 - $19.50/hr
Demonstrating acumen in sales, customer service, relationship management, banking, communication ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Customer Experience Banker - (Wernerts) Toledo, OH
Toledo, OH · On-site +1
$15.75 - $21.50/hr
Required Qualifications: 1 year customer service in banking, financial services or goal driven ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Customer Experience Banker - (Wernerts) Toledo, OH
Toledo, OH · On-site +1
$15.75 - $21.50/hr
Required Qualifications: 1 year customer service in banking, financial services or goal driven ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
New
Mortgage Loan Officer
Blacklick, OH · On-site +1
Remote Self-Producing Loan Officer - Hybrid Bank/Broker Model Work from Anywhere | Low Rates & Costs for Borrowers | Unlimited Earning Potential We're hiring experienced, self-motivated Loan Officers ...
Quick apply
Mortgage Loan Officer
Blacklick, OH · On-site +1
Remote Self-Producing Loan Officer - Hybrid Bank/Broker Model Work from Anywhere | Low Rates & Costs for Borrowers | Unlimited Earning Potential We're hiring experienced, self-motivated Loan Officers ...
Mortgage Loan Officer
Blacklick, OH · On-site +1
Remote Self-Producing Loan Officer - Hybrid Bank/Broker Model Work from Anywhere | Low Rates & Costs for Borrowers | Unlimited Earning Potential We're hiring experienced, self-motivated Loan Officers ...
Quick apply
Mortgage Loan Officer
Blacklick, OH · On-site +1
Remote Self-Producing Loan Officer - Hybrid Bank/Broker Model Work from Anywhere | Low Rates & Costs for Borrowers | Unlimited Earning Potential We're hiring experienced, self-motivated Loan Officers ...
Virtual Banker III - Columbus, OH
Westerville, OH · On-site +1
$18.50 - $22.75/hr
You will act as the main point of contact for a select group of Chase's clients, managing a diverse portfolio of client banking relationships. You will engage clients via both inbound and outbound ...
Virtual Banker III - Columbus, OH
Westerville, OH · On-site +1
$18.50 - $22.75/hr
You will act as the main point of contact for a select group of Chase's clients, managing a diverse portfolio of client banking relationships. You will engage clients via both inbound and outbound ...
Virtual Banker II - Columbus, OH
Westerville, OH · On-site +1
$18.50 - $22.75/hr
Experience adhering to banking policies, procedures, and regulatory requirements. * Experienced in retail banking, financial services, or a consultative customer relationship role in a related ...
Virtual Banker II - Columbus, OH
Westerville, OH · On-site +1
$18.50 - $22.75/hr
Experience adhering to banking policies, procedures, and regulatory requirements. * Experienced in retail banking, financial services, or a consultative customer relationship role in a related ...
Virtual Banker III- Columbus, OH- Bilingual English and Spanish Required
Westerville, OH · On-site +1
$18.50 - $22.75/hr
You will act as the main point of contact for a select group of Chase's clients, managing a diverse portfolio of client banking relationships. You will engage clients via both inbound and outbound ...
Virtual Banker III- Columbus, OH- Bilingual English and Spanish Required
Westerville, OH · On-site +1
$18.50 - $22.75/hr
You will act as the main point of contact for a select group of Chase's clients, managing a diverse portfolio of client banking relationships. You will engage clients via both inbound and outbound ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive ...
Virtual Banker II- Columbus, OH- Bilingual English and Spanish Required
Westerville, OH · On-site +1
$17.25 - $21.75/hr
Experience adhering to banking policies, procedures, and regulatory requirements. * Experienced in retail banking, financial services, or a consultative customer relationship role in a related ...
Virtual Banker II- Columbus, OH- Bilingual English and Spanish Required
Westerville, OH · On-site +1
$17.25 - $21.75/hr
Experience adhering to banking policies, procedures, and regulatory requirements. * Experienced in retail banking, financial services, or a consultative customer relationship role in a related ...
Remote Customer Service Representative
Toledo, OH · Remote
$15.75 - $21.50/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive ...
Remote Customer Service Representative
Toledo, OH · Remote
$15.75 - $21.50/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive ...
Entry Level Remote Customer Service
Columbus, OH · On-site +1
$90K - $120K/yr
This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth. Whether you are beginning your career or ...
Entry Level Remote Customer Service
Columbus, OH · On-site +1
$90K - $120K/yr
This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth. Whether you are beginning your career or ...
Virtual Relationship Banker
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Virtual Relationship Banker Relationship Banker- Virtual Branch (onsite) General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati ...
Virtual Relationship Banker
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Virtual Relationship Banker Relationship Banker- Virtual Branch (onsite) General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati ...
Remote Weekend Banking information
What is the difference between Remote Weekend Banking vs Remote Customer Service Representative?
| Aspect | Remote Weekend Banking | Remote Customer Service Representative |
|---|---|---|
| Credentials | Banking certifications, financial knowledge | Customer service skills, communication skills |
| Work Environment | Banking or financial institution's remote setup | Various industries, call centers, or online platforms |
| Industry Usage | Financial services, banking sector | Retail, tech, healthcare, and more |
| Work Schedule | Weekend shifts, part-time or full-time | Flexible, often weekdays and weekends |
Remote Weekend Banking involves working in the financial sector, focusing on banking services during weekends, often requiring banking-specific credentials. Remote Customer Service Representatives handle customer inquiries across various industries, with a broader range of skills. While both roles can be remote and may include weekend work, Remote Weekend Banking is specialized in finance, whereas Remote Customer Service is more general.
Service Operations Representative(100% Remote)
North Canton, OH • On-site, Remote
Contractor
Re-posted 5 days ago
Job description
Client: ATM Machine Manufacturing Industry
Duration: 09 months contract role
Location: North Canton, OH 44720 (100% remote)
Shift: Mon-Fri/ 8:00am - 5:00pm
Pay Rate : USD 17.00 /hr
Job Description:
Responsibilities:
As the single point of contact (SPOC), this position focuses on providing outstanding customer and technical service in support of managed services bank customers' ATM network. Reporting to the Team Manager, the Service Operations Representative is responsible for interacting with the client and third-party vendors to resolve issues using hardware and software systems through defined processes and techniques. Working in a 24/7/365 environment, the Service Operations Representative will ensure that all problems and questions are documented, researched, escalated as necessary, and monitored until resolved.
Essential Functions:
- Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to processing and uptime availability are achieved.
- Administer corrective actions to ensure expedient resolution.
- Perform support desk functions such as taking customer calls and responding to email communications to resolve issues.
- Document and provide timely updates on incidents as they occur.
- Provide technical support to Managed Services Bank Customers, including troubleshooting and resolving technical problems related to hardware, software, and network systems, internal and external vendors, and third-party service providers.
- Act as the primary escalation point for internal and external customers regarding issues on various Bank ATM terminals.
- Perform related duties as required or requested by the Team Manager.
Qualifications:
Education:
- HS diploma or equivalent required.
- Some industry-specific (ATM, Financial, and/or IT) post-secondary, computer/technical education preferred.
Experience:
- Minimum of 3 years in a similar role within technical customer service/support with a demonstrated customer focus and action-oriented approach.
- Experience working in a contact center environment, with an understanding of equivalent operational experience.
Skills:
- Strong technical, analytical, communication, and problem-solving skills.
- Excellent interpersonal skills.
- Autonomy, initiative, and a strong sense of accountability.
- Strong computer skills with a working knowledge of MS Office applications (Word, Excel, and Outlook).
- Ability to troubleshoot and solve problems over the phone or via email with a large degree of independence.
- Commitment to providing excellent customer service in a fast-paced, multi-tasking environment.
- Strong problem-solving and teamwork skills.
- Capacity to meet deadlines and work under pressure with a strong sense of accountability.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Bilingual skills (e.g., English/French) are an asset but not required.
Additional Requirements:
- Performs other related responsibilities, as assigned, to support specific department/business needs.
This role is essential for maintaining the performance and reliability of the ATM network for managed services bank customers, ensuring high standards of customer service and technical support.
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About Three Point Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Nisswa, MN, US
Year founded
2003