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Remote Weekend Banking Jobs in Ohio (NOW HIRING)

Huntington

Customer Experience Banker - Kalida, OH

Kalida, OH · On-site +1

$14 - $19/hr

Demonstrating acumen in sales, customer service, relationship management, banking, communication ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker - Kalida, OH

Kalida, OH · On-site +1

$14 - $19/hr

Demonstrating acumen in sales, customer service, relationship management, banking, communication ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker - Kalida, OH

Kalida, OH · On-site +1

$14 - $19/hr

Demonstrating acumen in sales, customer service, relationship management, banking, communication ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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All JobsBanking JobsRemote Weekend Banking JobsRemote Weekend Banking Jobs in Ohio

Remote Weekend Banking information

What is the difference between Remote Weekend Banking vs Remote Customer Service Representative?

AspectRemote Weekend BankingRemote Customer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, communication skills
Work EnvironmentBanking or financial institution's remote setupVarious industries, call centers, or online platforms
Industry UsageFinancial services, banking sectorRetail, tech, healthcare, and more
Work ScheduleWeekend shifts, part-time or full-timeFlexible, often weekdays and weekends

Remote Weekend Banking involves working in the financial sector, focusing on banking services during weekends, often requiring banking-specific credentials. Remote Customer Service Representatives handle customer inquiries across various industries, with a broader range of skills. While both roles can be remote and may include weekend work, Remote Weekend Banking is specialized in finance, whereas Remote Customer Service is more general.

What are the most commonly searched types of Weekend Banking jobs in Ohio?

The most popular types of Weekend Banking jobs in Ohio are:

What are popular job titles related to Remote Weekend Banking jobs in Ohio?

For Remote Weekend Banking jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Weekend Banking jobs in Ohio look for?

The top searched job categories for Remote Weekend Banking jobs in Ohio are:

What cities in Ohio are hiring for Remote Weekend Banking jobs?

Cities in Ohio with the most Remote Weekend Banking job openings:

Remote Weekend Banking jobs near you

Service Operations Representative(100% Remote)

Three Point Solutions, Inc.

North Canton, OH • On-site, Remote

Contractor

Re-posted 25 days ago

Job description

Job Title: Service Ops Representative (100% Remote)
Client: ATM Machine Manufacturing Industry
Duration: 09 months contract role
Location: North Canton, OH 44720 (100% remote)
Shift: Mon-Fri/ 8:00am - 5:00pm
Pay Rate : USD 17.00 /hr
Job Description:
Responsibilities:
As the single point of contact (SPOC), this position focuses on providing outstanding customer and technical service in support of managed services bank customers' ATM network. Reporting to the Team Manager, the Service Operations Representative is responsible for interacting with the client and third-party vendors to resolve issues using hardware and software systems through defined processes and techniques. Working in a 24/7/365 environment, the Service Operations Representative will ensure that all problems and questions are documented, researched, escalated as necessary, and monitored until resolved.
Essential Functions:
  • Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to processing and uptime availability are achieved.
  • Administer corrective actions to ensure expedient resolution.
  • Perform support desk functions such as taking customer calls and responding to email communications to resolve issues.
  • Document and provide timely updates on incidents as they occur.
  • Provide technical support to Managed Services Bank Customers, including troubleshooting and resolving technical problems related to hardware, software, and network systems, internal and external vendors, and third-party service providers.
  • Act as the primary escalation point for internal and external customers regarding issues on various Bank ATM terminals.
  • Perform related duties as required or requested by the Team Manager.

Qualifications:
Education:
  • HS diploma or equivalent required.
  • Some industry-specific (ATM, Financial, and/or IT) post-secondary, computer/technical education preferred.

Experience:
  • Minimum of 3 years in a similar role within technical customer service/support with a demonstrated customer focus and action-oriented approach.
  • Experience working in a contact center environment, with an understanding of equivalent operational experience.

Skills:
  • Strong technical, analytical, communication, and problem-solving skills.
  • Excellent interpersonal skills.
  • Autonomy, initiative, and a strong sense of accountability.
  • Strong computer skills with a working knowledge of MS Office applications (Word, Excel, and Outlook).
  • Ability to troubleshoot and solve problems over the phone or via email with a large degree of independence.
  • Commitment to providing excellent customer service in a fast-paced, multi-tasking environment.
  • Strong problem-solving and teamwork skills.
  • Capacity to meet deadlines and work under pressure with a strong sense of accountability.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Bilingual skills (e.g., English/French) are an asset but not required.

Additional Requirements:
  • Performs other related responsibilities, as assigned, to support specific department/business needs.

This role is essential for maintaining the performance and reliability of the ATM network for managed services bank customers, ensuring high standards of customer service and technical support.
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