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Remote Communication Jobs in Ohio (NOW HIRING)

Childwise ABA

BCBA Remote

OH · Remote

$55 - $65/hr

Strong communication and data skills Position Details - BCBA Remote * Type: Contract (Remote) * Pay: $55-$65/hour * Hours: Up to 40/week * Schedule: Flexible, Monday-Friday Benefits (BCBA Remote)

Nexora Talent

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

... growing remote team. In this role, you will assist clients by providing exceptional support ... Maintain professionalism and strong communication in all interactions Qualifications * Previous ...

Next Stop Travel

Remote Planning Consultant

Akron, OH · Remote

Operating in a fully remote environment, our team is composed of professionals dedicated to ... Communicate with clients via phone, email, and digital platforms to gather requirements and provide ...

InfoCision

Entry Level Supervisor-Remote

Akron, OH · Remote

$30K/yr

Entry-Level Supervisor (Remote) $30,000/year (flexible based on experience) Full-Time | Afternoon ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

InfoCision

Entry Level Supervisor-Remote

Akron, OH · Remote

$30K/yr

Entry-Level Supervisor (Remote) $30,000/year (flexible based on experience) Full-Time | Afternoon ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

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Remote Communication information

What are some effective strategies for successful collaboration within a remote communication team?

Collaboration in a remote communication team often relies on clear protocols and the use of digital tools such as Slack, Zoom, or project management platforms. Establishing regular check-ins, setting clear expectations, and maintaining transparent documentation help ensure everyone stays aligned despite physical distance. Many teams also use shared drives and real-time editing tools to streamline workflows and minimize misunderstandings. Cultivating a culture of open feedback and proactive communication is essential to overcome the challenges of working apart and to maintain strong team cohesion.

What is a Remote Communication Specialist?

A Remote Communication Specialist is a professional who manages and facilitates communication between team members, clients, or stakeholders who are working from different locations. They use digital tools and platforms such as email, video conferencing, instant messaging, and project management software to ensure clear and effective information exchange. Their role is essential in helping remote teams stay connected, collaborate efficiently, and overcome the challenges of working outside a traditional office environment.

What is the difference between Remote Communication vs Customer Service Representative?

AspectRemote CommunicationCustomer Service Representative
Required CredentialsCommunication skills, tech proficiencyCommunication skills, sometimes certifications
Work EnvironmentHome or remote locations, digital toolsCall centers, offices, or remote setups
Industry UsageMarketing, sales, tech supportRetail, telecom, service industries
Common Search/ComparisonYesYes

Remote Communication involves managing digital interactions across various platforms, focusing on effective online engagement. Customer Service Representatives primarily handle customer inquiries via phone, chat, or email. While both roles require strong communication skills and often work remotely, Remote Communication emphasizes broader digital interaction skills, whereas Customer Service focuses on direct customer support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive in a Remote Communication role, and why are they important?

To thrive in a Remote Communication role, you need excellent written and verbal communication skills, digital literacy, and often a background in communications or related fields. Familiarity with collaboration platforms like Slack, Microsoft Teams, Zoom, and project management tools is typically required. Strong organizational skills, self-motivation, and proactive problem-solving are crucial soft skills for standing out in this position. These competencies ensure clear, efficient information exchange and productive teamwork across distributed environments.
What are the most commonly searched types of Communication jobs in Ohio? The most popular types of Communication jobs in Ohio are:
What are popular job titles related to Remote Communication jobs in Ohio? For Remote Communication jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Communication jobs in Ohio look for? The top searched job categories for Remote Communication jobs in Ohio are:
What cities in Ohio are hiring for Remote Communication jobs? Cities in Ohio with the most Remote Communication job openings:
Remote Communication jobs near you

Customer Support Representative (Bilingual, Spanish) Eastern Timezone

AssetWatch, Inc.

Columbus, OH • Remote

$15 - $18.75/hr

Full-time

Retirement, PTO

Posted 4 days ago

Job description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

The Customer Support Representative (Bilingual, Spanish) will develop an understanding of AssetWatch products and services to support both hardware and network outages for external customers. This role requires fluency in both English and Spanish to effectively support and communicate with a diverse customer base. You will collaborate with stakeholders to ensure timely resolution and long-term solutions.

We are only considering candidates who reside in EST timezone given.

What's the Opportunity

  • Manage multiple incoming streams of support requests via software platforms, phone, email, and internal channels
  • Provide support to customers in both English and Spanish across written and verbal communication channels
  • Support a customer base primarily located in Mexico, ensuring clear, culturally aware, and effective communication
  • Coordinate with internal and external stakeholders as needed to address complex cases and ensure long-term solutions
  • Work cross-functionally to support delivery of a high-quality customer experience, including sharing customer feedback with Product teams
  • Proactively contact customers to resolve issues before they escalate
  • Build strong, trusting relationships with customers and internal stakeholders through timely and effective communication
  • Identify opportunities to proactively address potential challenges or recurring issues
  • Meet or exceed case management and response time expectations
  • Utilize multiple software tools to diagnose issues and implement appropriate solutions
  • Promote customer loyalty through recognition and engagement initiatives
  • Perform other responsibilities as directed by the AssetWatch Support Manager

Qualifications

  • 2+ years of experience in technical support or a related field
  • 2+ years of customer service experience (in-person or virtual)
  • Professional fluency in both English and Spanish (written and verbal), with the ability to support customers in both languages as a core job function
  • Experience working in high-volume support environments and ticketing systems
  • Experience with CRM platforms (Salesforce strongly preferred)
  • Ability to effectively use remote communication tools (e.g., Zoom, Slack) to collaborate and provide support
  • Strong problem-solving skills and ability to manage multiple priorities in a fast-paced environment

#LI-REMOTE

What We Offer:

AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.

  • Competitive compensation package including stock options
  • Flexible work schedule
  • Comprehensive benefits including retirement plan match
  • Opportunity to make a real impact every day
  • Work with a dynamic and growing team
  • Unlimited PTO

We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.