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Remote Communication Jobs in Ohio (NOW HIRING)

Team Lead, Customer Success

Columbus, OH · Remote

$110K - $135K/yr

Familiarity with CRM platforms (Salesforce preferred) and remote communication tools (Zoom, Slack, etc.). * Additional language skills beyond English are a plus. #LI-REMOTE The base salary range for ...

Remote Tax Manager

Columbus, OH · On-site +1

$135K - $195K/yr

Position Overview Seeking a Remote CPA / Tax Manager to join our team in a generalist capacity ... Communicate directly with clients regarding tax strategy, questions, and planning opportunities ...

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

... growing remote team. In this role, you will assist clients by providing exceptional support ... Maintain professionalism and strong communication in all interactions Qualifications * Previous ...

Communications Designer

New Hampshire, OH · Remote

$28 - $34.50/hr

Excellent communication and collaboration skills, you're proactive in sharing work and open to ... Ability to manage multiple deadlines and operate with autonomy in a remote, asynchronous ...

Operating in a fully remote environment, our team is composed of professionals dedicated to ... Communicate with clients via phone, email, and digital platforms to gather requirements and provide ...

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Remote Communication information

What are some effective strategies for successful collaboration within a remote communication team?

Collaboration in a remote communication team often relies on clear protocols and the use of digital tools such as Slack, Zoom, or project management platforms. Establishing regular check-ins, setting clear expectations, and maintaining transparent documentation help ensure everyone stays aligned despite physical distance. Many teams also use shared drives and real-time editing tools to streamline workflows and minimize misunderstandings. Cultivating a culture of open feedback and proactive communication is essential to overcome the challenges of working apart and to maintain strong team cohesion.

What is a Remote Communication Specialist?

A Remote Communication Specialist is a professional who manages and facilitates communication between team members, clients, or stakeholders who are working from different locations. They use digital tools and platforms such as email, video conferencing, instant messaging, and project management software to ensure clear and effective information exchange. Their role is essential in helping remote teams stay connected, collaborate efficiently, and overcome the challenges of working outside a traditional office environment.

What is the difference between Remote Communication vs Customer Service Representative?

AspectRemote CommunicationCustomer Service Representative
Required CredentialsCommunication skills, tech proficiencyCommunication skills, sometimes certifications
Work EnvironmentHome or remote locations, digital toolsCall centers, offices, or remote setups
Industry UsageMarketing, sales, tech supportRetail, telecom, service industries
Common Search/ComparisonYesYes

Remote Communication involves managing digital interactions across various platforms, focusing on effective online engagement. Customer Service Representatives primarily handle customer inquiries via phone, chat, or email. While both roles require strong communication skills and often work remotely, Remote Communication emphasizes broader digital interaction skills, whereas Customer Service focuses on direct customer support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive in a Remote Communication role, and why are they important?

To thrive in a Remote Communication role, you need excellent written and verbal communication skills, digital literacy, and often a background in communications or related fields. Familiarity with collaboration platforms like Slack, Microsoft Teams, Zoom, and project management tools is typically required. Strong organizational skills, self-motivation, and proactive problem-solving are crucial soft skills for standing out in this position. These competencies ensure clear, efficient information exchange and productive teamwork across distributed environments.
What are the most commonly searched types of Communication jobs in Ohio? The most popular types of Communication jobs in Ohio are:
What job categories do people searching Remote Communication jobs in Ohio look for? The top searched job categories for Remote Communication jobs in Ohio are:
What cities in Ohio are hiring for Remote Communication jobs? Cities in Ohio with the most Remote Communication job openings:
Infographic showing various Remote Communication job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.
Strategic Communication Specialist III - Remote

Strategic Communication Specialist III - Remote

CSAA Insurance Group, a AAA Insurer

Delaware, OH • Remote

Full-time

Retirement

Posted 4 days ago


Job description

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Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Strategic Communication Specialist III - Remote

Requisition Number

R7877 Strategic Communication Specialist III - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today's way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

We are actively hiring for a Strategic Communication Specialist III - Remote!

Your Role:

The Strategic Communication Specialist III will partner with Mobilitas leaders, marketing, change management, and cross-functional stakeholders to support development and delivery of a differentiated company narrative that reflects our brand, products, and strategic priorities. This role works on communications challenges of diverse scope, requiring analysis of business priorities, audience needs, change impacts, performance data, and other identifiable factors to craft effective messaging, content strategies, and communication solutions. As part of a growing business, this position contributes to communications strategy and content creation-including creative and design execution, brand management, storytelling, change management communications, leadership preparation, and internal and external communication materials-with a focus on increasing awareness of the Mobilitas brand, supporting adoption, and enabling business growth.

Your Work:

  • Leverage insights, audience needs, and business context to develop stories aligned to Mobilitas priorities, brand, positioning, and change objectives.

  • Apply strong writing skills to craft clear, compelling, and audience-specific messages across internal, external, leadership, and change management communication channels.

  • Collaborate with internal and external partners to coordinate story collection, content development, review, production, and distribution.

  • Contribute to strategic communication plans, stakeholder communication plans, change communication plans, content strategies, and editorial calendars that support organizational objectives.

  • Use communication metrics, feedback, and adoption indicators to evaluate effectiveness and recommend practical improvements.

  • Develop and maintain a working understanding of Mobilitas business priorities, key business drivers, partners, audiences, and new and ongoing initiatives.

  • Contribute to communications objectives, measures, and success indicators; monitor progress against those metrics and recommend adjustments as needed.

  • Identify key messages and incorporate them consistently in communications supporting Mobilitas strategy, brand, business priorities, and change initiatives.

  • Support change management communications by translating change impacts, behavior expectations, timelines, benefits, risks, and next steps into clear, actionable messages for impacted audiences.

  • Collaborate with change management and project teams to develop partner communications, readiness materials, adoption messaging, FAQs, talking points, training support content, and reinforcement communications.

Required Experience, Education and Skills:

  • Bachelor's degree or higher in Communications, Marketing, Journalism, Public Relations, or a related field, or an equivalent combination of education and experience required. A high school diploma is required.

  • 4+ years of related professional experience with transferrable skills, and at least three years of professional communications experience are required.

  • Strong writing, editing, and storytelling skills, with the ability to tailor messages for specific audiences, channels, objectives, and change impacts.

  • Experience developing partner communications, change messaging, FAQs, talking points, readiness materials, training support content, or adoption reinforcement communications.

  • Strong presentation development skills, including PowerPoint expertise and the ability to translate complex information into concise, visually compelling materials.

  • Graphic design and visual communication experience, including tools such as Adobe Creative Suite, Canva, or similar design platforms.

  • Experience supporting brand management, marketing campaigns, social media content, campaign execution, trend monitoring, and performance reporting.

  • Strong project coordination and project management skills, with the ability to manage multiple priorities, deadlines, stakeholders, and approval workflows in a fast-paced environment.

What would make us excited about you?

  • Strong interpersonal and collaboration skills, with the ability to build trust and work effectively with leaders, internal and external partners, freelancers, project teams, and cross-functional collaborators.

  • Ability to analyze communication performance, audience feedback, and adoption indicators to identify trends and recommend improvements. Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).

  • Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).

  • Travels as needed for role, including divisional / team meetings and other in-person meetings.

  • Fulfills business needs, which may include investing extra time, helping other teams, etc.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at Mobilitas?

At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.

Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Mobilitas Insurance Group is an equal opportunity employer.

#LI-JH1

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The national average salary range for this position is $89,865.00-$99,850.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $89,865.00-$119,800.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 8% of eligible pay.This job posting will be unposted on .