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Remote Web Hosting Support Jobs (NOW HIRING)

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$141K/yr

Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). * Knowledge with linux ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Teledyne

Software Support Analyst

Englewood, CO · Remote

$51K - $68K/yr

This position is fully onsite, remote work not available. Teledyne Monitor Labs (TML) has more than ... local web hosting, SQL Server databases, and MS Office, as well as proprietary air pollution ...

Stem Xpert

Web Developer/Web Admin

Waltham, MA · On-site +1

Web Developer/Web Admin(Remote work Possibility) Duration: 6+ months Location: Waltham, MA or ... Work with IT system administrators to maintain a multi-region, auto-scaling hosting environment ...

Web.com

Director, Storefront

$238K - $249K/yr

... web hosting, website solutions, email, security, productivity, and emerging digital services ... Support expansion into new products, services, markets, and customer segments. Data, Analytics ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$134K/yr

Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). * Knowledge with linux ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

IntuitSolutions

Front End Developer

PA · Remote

$106K - $123K/yr

Experience providing technical support and customer service * Basic knowledge of SEO techniques ... Knowledge of web hosting environments and technologies The Location: this position is remote ...

Web.com Group, Inc.

Technical Sales Engineer

Experience supporting SaaS, hosting, cloud, web services, digital marketing, or technology ... Remote #Bluehost Employment with Newfold Digital is at-will and nothing in this should be ...

Reading Results

Virtual Host

Portland, OR · Remote

$21.50/hr

... Host supports the Reading Results virtual tutoring team by facilitating the web-based platform ... Position is remote Preferred Education/Experience: * Experience in a non-profit, education or ...

Reading Results

Virtual Host

Portland, OR · On-site +1

$21.50/hr

... Host supports the Reading Results virtual tutoring team by facilitating the web-based platform ... Position is remote Preferred Education/Experience: * Experience in a non-profit, education or ...

Steady Vision

Web Developer

Boston, MA · Remote

Activities primarily focus on building, customizing and supporting digital initiatives (responsive ... EE, DNS, SSL, PHP, Plesk, hosting, server environment, permissions) * Coding & Programming (e.g.

Web.com Group, Inc.

Director, Storefront

$238K - $249K/yr

... web hosting, website solutions, email, security, productivity, and emerging digital services ... Support expansion into new products, services, markets, and customer segments. Data, Analytics ...

Steady Vision

Web Developer

Boston, MA · On-site +1

Activities primarily focus on building, customizing and supporting digital initiatives (responsive ... EE, DNS, SSL, PHP, Plesk, hosting, server environment, permissions) * Coding & Programming (e.g.

Steady Vision

Web Developer

Boston, MA · Remote

Activities primarily focus on building, customizing and supporting digital initiatives (responsive ... EE, DNS, SSL, PHP, Plesk, hosting, server environment, permissions) * Coding & Programming (e.g.

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · Remote

$55.75 - $74/hr

Experience supporting customer-facing technical environments. * Strong understanding of web hosting ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · Remote

$58.25 - $77.50/hr

Experience supporting customer-facing technical environments. * Strong understanding of web hosting ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Cross Catholic Outreach

Be Seen First

Web Developer

Pompano Beach, FL · Remote

$63K - $73K/yr

... support, medical care, micro-enterprise, and disaster relief, and the love of our Lord Jesus Christ ... Remote Position Type: Position Summary: The Web Developer is responsible for designing, building ...

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · On-site +1

$55.75 - $74/hr

Experience supporting customer-facing technical environments. * Strong understanding of web hosting ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

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How much do remote web hosting support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote web hosting support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a remote web hosting support?

A Remote Web Hosting Support job involves assisting customers with web hosting-related issues, including server configuration, domain management, website performance, and security concerns. Support is typically provided via chat, email, or phone, ensuring that clients' websites remain operational and secure. Technicians troubleshoot technical issues, guide customers through hosting features, and escalate complex problems when necessary. This role requires knowledge of web hosting platforms, control panels, and basic networking. Since it is remote, strong communication skills and a reliable internet connection are essential for success.

What are the key skills and qualifications needed to thrive in remote web hosting support?

To thrive as a Remote Web Hosting Support professional, you should possess a solid understanding of web hosting environments, troubleshooting skills, and experience with web technologies like DNS, FTP, cPanel, and PHP. Familiarity with ticketing systems, remote support tools, and industry certifications such as CompTIA A+ or Linux+ is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills are vital for providing timely and effective technical support, ensuring customer satisfaction, and maintaining smooth website operations.

What are some typical challenges faced in remote web hosting support, and how are they addressed?

Some common challenges in a Remote Web Hosting Support position include diagnosing complex website or server issues without direct physical access and communicating technical solutions to clients of varying technical backgrounds. You may also need to efficiently prioritize multiple support requests and stay updated on the latest hosting technologies and security threats. To address these challenges, remote support teams rely on robust documentation, internal knowledge bases, ongoing training, and strong collaboration with other technical staff. Support staff are expected to learn continuously, balance workloads efficiently, and provide clear, empathetic customer service to ensure positive user experiences.

What cities are hiring for Remote Web Hosting Support jobs?

Cities with the most Remote Web Hosting Support job openings:

What are the most commonly searched types of Web Hosting Support jobs?

The most popular types of Web Hosting Support jobs are:

What states have the most Remote Web Hosting Support jobs?

States with the most job openings for Remote Web Hosting Support jobs include:

What job categories do people searching Remote Web Hosting Support jobs look for?

The top searched job categories for Remote Web Hosting Support jobs are:

Remote Web Hosting Support jobs near you
Infographic showing various Remote Web Hosting Support job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

WordPress Support Engineer

Rocket.net

Jupiter, FL • Remote

$141K/yr

Full-time

PTO

Re-posted 10 days ago

Job description

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled.

Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them.


Responsibilities

  • Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution.
  • Provide customer support through Live Chat, Tickets and Slack.
  • Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
  • Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues.
  • Write KBs and technical articles for our blog to further distribute knowledge within the community.
  • Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product.
  • Assist our customers with migrating their WordPress site’s to Rocket.net.
  • Provide critical assistance when it comes to pointing DNS to Rocket.net.
  • Provide customers with a “WOW!” experience.

Requirements

  • 2+ years experience with WordPress.
  • Excellent written and verbal communication skills (English).
  • You have previous experience with Live Chat and/or helpdesk tools.
  • Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc).
  • Knowledge with linux command line (SSH) including WP-CLI.
  • Extensive experience with troubleshooting WordPress.
  • Experience with Page Builders and Caching Plugins.
  • Experience with Cloudflare and advanced understanding of DNS.
  • Experience in optimizing WordPress a huge plus.
  • Experience in PHP to write custom plugins for WordPress a huge plus.
  • Knowledge of Redis, CDN, WAF, and page caching will be a huge plus.

Benefits

So what are the advantages of working with a pretty amazing tech company?

  • Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
  • Flexible Vacation. Never get denied a vacation request ever again.
  • Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net!

Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.

Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.