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Remote Web Hosting Support Jobs in Minnesota (NOW HIRING)

Genesis10

Sr Remedy Developer - Remote

Eagan, MN · Remote

$64.50 - $66.50/hr

Provide technical support and troubleshoot issues within the Remedy platform * Stay current with ... Proficient in JavaScript, HTML, CSS, and other web technologies related to Remedy development

New

CSAA

$66.75 - $86/hr

... hosting environments, data pipelines, and supporting network, identity, storage, and workload ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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How much do remote web hosting support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote web hosting support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What is a remote web hosting support?

A Remote Web Hosting Support job involves assisting customers with web hosting-related issues, including server configuration, domain management, website performance, and security concerns. Support is typically provided via chat, email, or phone, ensuring that clients' websites remain operational and secure. Technicians troubleshoot technical issues, guide customers through hosting features, and escalate complex problems when necessary. This role requires knowledge of web hosting platforms, control panels, and basic networking. Since it is remote, strong communication skills and a reliable internet connection are essential for success.

What are the key skills and qualifications needed to thrive in remote web hosting support?

To thrive as a Remote Web Hosting Support professional, you should possess a solid understanding of web hosting environments, troubleshooting skills, and experience with web technologies like DNS, FTP, cPanel, and PHP. Familiarity with ticketing systems, remote support tools, and industry certifications such as CompTIA A+ or Linux+ is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills are vital for providing timely and effective technical support, ensuring customer satisfaction, and maintaining smooth website operations.

What are some typical challenges faced in remote web hosting support, and how are they addressed?

Some common challenges in a Remote Web Hosting Support position include diagnosing complex website or server issues without direct physical access and communicating technical solutions to clients of varying technical backgrounds. You may also need to efficiently prioritize multiple support requests and stay updated on the latest hosting technologies and security threats. To address these challenges, remote support teams rely on robust documentation, internal knowledge bases, ongoing training, and strong collaboration with other technical staff. Support staff are expected to learn continuously, balance workloads efficiently, and provide clear, empathetic customer service to ensure positive user experiences.

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Remote Web Hosting Support jobs near you
Infographic showing various Remote Web Hosting Support job openings in Minnesota as of August 2026, with employment types broken down into 73% Full Time, 5% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Senior Security Consultant (Web Application Penetration Tester)

Minneapolis, MN • On-site, Remote

NetSPI
Network Security • 11 - 50 employees
Learn more about NetSPIexternal

Full-time

Re-posted 29 days ago

Job description

NetSPI® is an award-winning pioneer of Penetration Testing as a Service (PTaaS) with its AI-powered platform supported by more than 350 in-house cybersecurity experts. Specializing in 50+ pentest types, attack surface visibility, vulnerability prioritization, and attack simulation, NetSPI delivers security testing with unprecedented clarity, speed, and scale.
NetSPI is on an exciting growth journey as we disrupt and improve the proactive security market. We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com/careers.
Join the mission as a Senior Security Consultant. We are seeking a skilled and detail-oriented Penetration Tester to conduct thorough security assessments, identify vulnerabilities, and provide expert recommendations to strengthen our clients' security posture. As a Penetration Tester supporting web applications, you will work closely with clients to deliver clear, actionable reports and contribute to the development of security best practices.
Responsibilities:
  • Conduct engagements on web applications and underlying APIs independently and provide technical oversight
  • Review reports for accuracy in technical oversight, perform weekly QA oversight, and provide mentoring support to others
  • Create, deliver, and collaborate on penetration testing reports in diverse client environments, maintaining client-specific processes, reporting standards, and access protocols to help improve their security posture
  • Research and develop innovative techniques, tools, and methodologies for penetration testing services, alongside commitment to improvement and execution on NetSPI specific products and processes
  • Participate in development, implementation, and oversight of testing, delivery, and management strategies for key client accounts
  • Perform administrative tasks related to day-to-day consulting activities to ensure smooth business and engagement operations.

Minimum Qualifications:
  • Bachelor's degree or higher, with a focus on IT, Computer Science, Engineering or Math or equivalent experience
  • Minimum of 3-5 years of work experience in Penetration Testing
  • Familiarity with offensive tools, based on applicable skillset (e.g., Kali Linux, Burp Suite, Metasploit, Nessus)
  • Familiarity with offensive and defensive IT concepts and protocols
  • Extensive understanding of the OWASP Top 10, MITRE ATT&CK framework, and various security frameworks.
  • Working knowledge of Windows, Linux and MacOS operating systems internals
  • Experience mentoring or coaching to growing team members, while sharing knowledge externally through blogs, hosting webinars, or presenting at conferences
  • Ability to work independently and as part of a team
  • Proficient communication skills, both written and verbal
  • Willingness to travel up to 5-10%
  • This position requires an 8-hour workday, with occasional evenings or weekends necessary to meet project deadlines or critical needs

Preferred Qualifications:
  • Ability to provide technical and QA oversight on web applications and underlying APIs.
  • Experience in one or more of the following programming or scripting languages (e.g., Ruby, Python, Perl, C, C++, Java, and C#)
  • Offensive cybersecurity certifications (e.g., GXPN, GPEN, OSCP, GWAPT)

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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