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Remote Warehouse Returns Jobs in Ohio (NOW HIRING)

Deutz

Remote Field Service Technician III

Columbus, OH · On-site +1

Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines ... Manufacturing assembly and warehouse environments. * Subject to noise, dust, diesel fuel, oil, and ...

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Remote Warehouse Returns information

What is remote warehouse returns?

Remote warehouse returns refer to the process of handling and processing items that customers send back to a warehouse from a distance, rather than in person. Employees in this role typically manage return shipments, inspect products for quality, update inventory records, and issue refunds or exchanges as needed. The job often involves using warehouse management software and following specific return policies set by the company. Remote warehouse returns help streamline the reverse logistics process, ensuring that returned items are properly accounted for and restocked or disposed of efficiently.

What is the difference between Remote Warehouse Returns vs Remote Inventory Associate?

AspectRemote Warehouse ReturnsRemote Inventory Associate
Required CredentialsBasic warehouse or retail experience, sometimes certifications in inventory managementSimilar credentials, often with additional familiarity with inventory systems
Work EnvironmentPrimarily warehouse or distribution centers, sometimes remote customer servicePrimarily remote, handling inventory data and stock levels
Employer & Industry UsageRetail, e-commerce, logistics companiesRetail, warehousing, e-commerce sectors
Common Search & ComparisonYesYes

Remote Warehouse Returns and Remote Inventory Associate roles both involve inventory management within retail and logistics industries. While Remote Warehouse Returns focuses on processing returned goods and managing return logistics, Remote Inventory Associate emphasizes tracking stock levels and maintaining inventory accuracy remotely. Both roles require similar credentials and are used by the same industries, often overlapping in job searches.

What are the key skills and qualifications needed to thrive as a remote warehouse returns specialist, and why are they important?

To thrive as a Remote Warehouse Returns Specialist, you need strong attention to detail, organizational skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with warehouse management systems (WMS), returns processing software, and proficiency in using spreadsheets are commonly required. Excellent communication, problem-solving abilities, and customer service orientation help professionals stand out in this role. These skills ensure accurate and efficient handling of returns, minimizing errors and maintaining customer satisfaction in supply chain operations.

What are some common challenges faced in a remote warehouse returns role, and how can I overcome them?

In a Remote Warehouse Returns position, you may encounter challenges such as accurately tracking returned inventory, ensuring timely processing, and communicating effectively with both customers and warehouse teams. Overcoming these challenges involves staying organized, leveraging warehouse management systems, and maintaining clear digital communication channels. Proactively addressing discrepancies and collaborating with logistics and customer service teams can also help ensure efficient returns processing and customer satisfaction.
What are the most commonly searched types of Warehouse Returns jobs in Ohio? The most popular types of Warehouse Returns jobs in Ohio are:
What are popular job titles related to Remote Warehouse Returns jobs in Ohio? For Remote Warehouse Returns jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Warehouse Returns jobs in Ohio look for? The top searched job categories for Remote Warehouse Returns jobs in Ohio are:
What cities in Ohio are hiring for Remote Warehouse Returns jobs? Cities in Ohio with the most Remote Warehouse Returns job openings:
Remote Warehouse Returns jobs near you

Remote Field Service Technician III

Deutz

Columbus, OH • On-site, Remote

Full-time

Re-posted 23 days ago

Job description

Remote Field Service Technician III
Location: Remote Ohio
Working hours: 40-60
DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
The Remote Field Service Technicians are creative mechanic marvels that contribute to the organization's success by providing expertise in field service troubleshooting, installations, and repair of our machinery. The Remote Field Service Technician will perform field-related preventative maintenance and routine repairs on all DEUTZ products and Non-DEUTZ Construction Equipment operating within the DEUTZ Power Center. The Remote Field Service Technician will liaise with our Service Supervisor, Parts Dept, Customers, New engine sales and engineering/warranty department. This role requires robust problem-solving skills with the ability to adapt and work in a team environment. The ideal candidate must be personable, reliable, ethical, and intelligent with a diligent and hard-working drive.
Essential Duties and Responsibilities
  • Travel to customer(s) locations to perform engine and equipment-related repairs.
  • Assist in resolving customer-related issues in a timely manner.
  • Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image of DEUTZ.
  • Plan methods and sequence of performing repairs assigned.
  • Pre-order all parts and materials required to perform assigned repairs.
  • Inspect required repairs safely and effectively.
  • Ensure all repairs are completed as assigned and according to manufacturer requirements.
  • Ensure proper cosmetic appearance upon completion of repairs.
  • Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines.
  • Maintain and keep the work area in a clean and safe condition.
  • Communicate with customers in a respectful and honest manner.
  • Match all identified solutions necessary to affect repair.
  • Complete all work orders and time sheets in a timely manner.
  • Consult, when necessary, with the DEUTZ Service Department ticket system to ensure the accuracy and approval of repairs.
  • Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
  • Perform all work in accordance with all established policies and procedures.
  • Assist in the proper filing of warranty claims and customer invoices.
  • Follow all DEUTZ employee policies and procedures, especially pertaining to travel and company credit cards.
  • Maintains and cleans service trucks meeting DOT requirements.
  • Other duties as assigned.

Other Qualifications
  • Strong experience in diagnosis, and repair of NG/CNG, Tier 3-4 emissions level preferred.
  • Ability to develop exceptionally strong working knowledge of DEUTZ Diesel engines.
  • Ability to work with minimal supervision.
  • Meet all local/state and company requirements to operate a company-assigned service vehicle.
  • Excellent communication skills (writing, speaking in person, and over the phone).
  • Proficient in the use of basic computer functions and portable diagnostic tools.
  • Must have your own tools. Key DEUTZ tools will be provided.

Supervisory Responsibility
  • Individual Contributor

Travel Requirements
  • Anticipated domestic and international travel is approximately 100% depending on business needs within the region.

Minimum Requirements
  • 4+ years experience as a shop tech, 2+ years experience as a field tech or 2-3 years of experience as a remote tech
  • High School Graduate or General Education Degree (GED)
  • Must be able to maintain DOT medical card status
  • Must have a valid driver's license and be insurable by the company

Preferred Requirements
  • Two years of Diesel engine experience.
  • 2-5 years of construction equipment repair experience preferred
  • Strong computer usage with the ability to effectively utilize software including Serdia, Serpic, Fieldaware, Word, and Excel
  • Certification/Training in heavy equipment and diesel engine repairs preferred

Physical Requirements
  • Manufacturing assembly and warehouse environments.
  • Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures.
  • No A/C.

#LI-DNI
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.

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