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Remote Voip Technical Support Jobs in Baton Rouge, LA

3B Staffing LLC

GIS Program Manager

Baton Rouge, LA · Remote

$65K - $88K/yr

We're supporting the State of Louisiana government office in Baton Rouge, LA!! There is no ... Our client State of Louisiana is seeking a remote GIS Program Manager with 5+ years' experience ...

3B Staffing LLC

GIS Program Manager

Baton Rouge, LA · Remote

$65K - $88K/yr

We're supporting the State of Louisiana government office in Baton Rouge, LA!! There is no ... Our client State of Louisiana is seeking a remote GIS Program Manager with 5+ years' experience ...

micro1 AI

AI Trainer - Microbiology Expert

Baton Rouge, LA · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

Soma Global, Inc.

Software Trainer

Baton Rouge, LA · Remote

... training support for our customers primarily in remote settings. The Trainer may occasionally be ... Technical Excellence: Apply and develop technical and role specific skills and organizational ...

3B Staffing LLC

Business Analyst

Baton Rouge, LA · Remote

Baton Rouge, LA (Remote) The scope of the proposed services will include the following: * Using ... Perform and/or facilitate business and technical analysis in support of project design and ...

3B Staffing LLC

Business Analyst

Baton Rouge, LA · Remote

Baton Rouge, LA (Remote) The scope of the proposed services will include the following: * Using ... Perform and/or facilitate business and technical analysis in support of project design and ...

Databricks

Specialist Solutions Architect - AI/ML

Central, LA · On-site +1

$58.25 - $76.75/hr

This position can be remote. The Impact You Will Have * Own the end-to-end AI/ML technical strategy ... Building and maintaining cloud infrastructure (AWS, Azure, or GCP) supporting production ML ...

ABB

Protection and Control Engineer

LA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... technical issue resolution while providing ongoing communication, status updates, and support to ...

Officerreports Inc

Senior Software Engineer

Baton Rouge, LA · Remote

$120K - $160K/yr

NET Developer who has excelled in a remote work-from-home position, please read on! OUR COMPANY ... OUR TEAM As a team, we excel at supporting one another, are great at communicating, and are excited ...

Officerreports Inc

Senior Software Engineer

Baton Rouge, LA · Remote

$120K - $160K/yr

NET Developer who has excelled in a remote work-from-home position, please read on! OUR COMPANY ... OUR TEAM As a team, we excel at supporting one another, are great at communicating, and are excited ...

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Showing results 41-60

All JobsVoip Technical Support JobsRemote Voip Technical Support JobsRemote Voip Technical Support Jobs in Baton Rouge, LA

Remote Voip Technical Support information

See Baton Rouge, LA salary details

$13

$25

$42

How much do remote voip technical support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote voip technical support in Baton Rouge, LA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.26 per hour, depending on experience, location, and employer.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What job categories do people searching Remote Voip Technical Support jobs in Baton Rouge, LA look for?

The top searched job categories for Remote Voip Technical Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote Voip Technical Support jobs?

Cities near Baton Rouge, LA with the most Remote Voip Technical Support job openings:

Remote Voip Technical Support jobs near you

Call Center Representative - Baton Rouge, LA - Remote

Gainwell Technologies

Baton Rouge, LA • Remote

$29K - $41K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Gainwell Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

130th of 247 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

We're seeking a motivated and energetic individual to join our team in Baton Rouge, LA as a Provider Services Call Center Agent. In this role, you will assist healthcare professionals with billing requirements, policy questions, and other Medicaid-related inquiries. You'll be expected to research complex issues, maintain up-to-date knowledge of policies, and log all interactions accurately.
This position requires excellent oral and written communication skills, strong customer service abilities, professional telephone etiquette, and a positive, patient attitude. Candidates should be self-starters who can multitask and solve problems effectively in a fast-paced environment. Proficiency in Microsoft Office and the ability to navigate multiple computer systems is essential.

Your role in our mission
  • Handle a high volume of inbound calls and provide accurate assistance to healthcare providers.
  • Meet and maintain performance standards, including resolving 92% of provider calls within 3-5 minutes, as required by contract.
  • Communicate professionally and efficiently with providers to resolve issues.
  • Accurately log and track all call interactions in the designated call tracking system.
  • Support team objectives and collaborate with coworkers to meet departmental goals.
  • Demonstrate strong multitasking and information retention abilities in a high-paced environment.
  • Maintain effective and professional relationships with clients, coworkers, providers, and members.
  • Adhere to scheduled work hours and maintain consistent attendance.
  • Uphold HIPAA compliance and ensure confidentiality of sensitive information.
What we're looking for
  • High School Diploma or equivalent (GED)
  • 1-2 years of experience in customer service or a call center environment; healthcare experience preferred
  • Basic proficiency with Microsoft Office applications (Outlook, Word, Excel)
  • Experience working with Medicaid programs preferred
  • Familiarity with medical claims processing or review preferred
What you should expect in this role
  • Schedule: This is primarily a remote position; however, candidates must reside within driving distance of our Baton Rouge office (8591 United Plaza Blvd, Suite 270, Baton Rouge, LA 70809). . The standard work hours are Monday through Friday, 8:00 AM to 5:00 PM CST.
  • Training: A comprehensive training program will be provided prior to onboarding. Training typically lasts 6 to 8 weeks.
  • Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
  • Video Interview Requirement: Candidates must use a webcam for all interviews and during the first week of orientation.
  • Internet Requirements (for remote work):
    • A broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload is required.
    • Higher speeds are recommended to ensure optimal performance.
    • To test your internet speed, go to Google and search: "Internet Speed Test."

"This posting is intended for pipelining. We will accept applications on an ongoing basis."

#LI-REMOTE #LI-PP1

The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

What Gainwell Technologies employees say

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Hours and flexibility

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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