Remote Voip Technical Support Jobs in Baton Rouge, LA

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This position reports to:

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Position Summary:

We are seeking a dynamic and technically proficient Senior Technical Business Developer to lead the expansion of our Grid Automation portfolio in the U.S. market. This role bridges advanced grid technologies and a focused market penetration strategy, driving growth through utility customer and key partner engagement, stakeholder intelligence, and solution development. This position reports directly to the Product Marketing Director and functionally to the Global Portfolio Management of Grid Components.

This is a remote position. Candidates can be located anywhere in the US, with preference for Cary, NC or Houston, TX.

Key Responsibilities:

• Market strategy leadership - Drive U.S. growth by identifying new utility/industrial automation opportunities, shaping market penetration strategy, and securing product homologation with key utilities.

• Technical engagement - Act as a gridautomation SME, lead presales technical activities, and support solution design across architectures, protection systems, and integration workflows.

• Standards influence - Contribute to vPAC and IEEE working groups, representing the company to help shape emerging grid automation standards and interoperability frameworks.

• Ecosystem & innovation Build strategic partnerships, represent the company at industry forums, and channel field insights to evolve offerings like SSC600, SMU600, and CogniEN.

Qualifications

• Bachelor's or Master's degree in Electrical Engineering, Power Systems, or related field.

• 10+ years of experience in technical business development, preferably in grid automation or power systems.

• Deep understanding of U.S. utility market dynamics, standards (e.g., IEEE, IEC 61850), and digital substation architectures.

• Strong communication and stakeholder management skills.

• Experience with SaaS or subscription-based business models in the energy sector.

• Familiarity with DERMS, DLR, and network state estimation technologies.

• Ability to travel up to 30% - domestic and international - may be required.

More about us:

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

Why ABB?

What's in it for you:

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.#LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave - up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus.

MyBenefitsABB.com

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.